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Cybersecurity · head to head

Resolver vs Unit21

Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-
Unit21 logo

Unit21

Cybersecurity

No-code fraud and AML risk operations platform for fintechs and neobanks

From
On request
Rated
-

The short version

  • Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Unit21 it is built for fintech scale rather than card issuer scale, so organisations reaching very high transaction volumes generally re-evaluate against heavier platforms and face a migration.
  • They diverge on capability: Resolver covers Incident management, Unit21 covers No-code rule builder.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Resolver and Unit21 actually diverge.

Attributes where Resolver and Unit21 differ
AttributeResolverUnit21
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

Only in Unit21

  • No-code rule builder
  • Case management
  • SAR filing
  • Backtesting
  • Identity and device signals
  • Data ingestion API

What people use each for

The jobs each tool is most often brought in to do.

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Unit21
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Unit21
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Unit21
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Unit21

Unit21

  • A neobank whose sponsor bank requires a documented monitoring programme before it will keep the BIN sponsorshipnot Resolver
  • A crypto exchange needing SAR filing and case management without building an internal compliance engineering teamnot Resolver
  • A payments startup where the fraud lead needs to ship a new rule the same day a new attack pattern appearsnot Resolver
  • A lender consolidating fraud alerts from three point tools into one investigator queue with a single audit trailnot Resolver

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Unit21

  • It is built for fintech scale rather than card issuer scale, so organisations reaching very high transaction volumes generally re-evaluate against heavier platforms and face a migration.
  • No-code rule authoring shifts power to the risk team, which is the point, but without governance it produces rule sprawl that nobody can explain to an examiner two years later.
  • Detection quality depends on the signals you feed it, so a thin integration produces thin results and the platform cannot compensate with proprietary consortium data the way larger vendors do.
  • Pricing is quoted by volume with an annual commitment, so a fintech whose growth stalls pays for headroom it did not use.
  • SAR filing coverage is oriented to United States FinCEN reporting, so firms filing in the United Kingdom, European Union or Asia handle those submissions outside the tool.

Pricing, plan by plan

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Unit21

On request
  • Unit21 Platform$undefined/year
    • Priced by monitored volume and modules, annual contract
    • Fraud, AML and case management packaged separately
    • Implementation and historical data backfill quoted with the subscription

Which should you pick?

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.

Choose Unit21 if

  • You need no-code rule builder.
  • You also want case management.

Questions people ask

Is Resolver or Unit21 better?
Neither clearly leads. Resolver starts at On request and Unit21 at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Resolver or Unit21?
Resolver starts at On request and Unit21 at On request.
Does Resolver or Unit21 run on more platforms?
Resolver runs on Web, iOS, Android. Unit21 runs on Web.
What is Resolver best used for?
Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Unit21 is typically brought in for.
What can Resolver do that Unit21 cannot?
Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Unit21 covers No-code rule builder, Case management, SAR filing, Backtesting.

Answered from the vendors’ own pages

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Unit21: Do we need engineers to run it?

Only for the initial data integration. After that the design intent is that risk and compliance staff author and deploy rules themselves.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Unit21: Does it file SARs?

Yes, it generates and electronically files suspicious activity reports to FinCEN. Non-US regimes are not covered to the same depth.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Unit21: Can we test a rule before it goes live?

Yes. Backtesting against historical data to see projected alert volume is one of the more useful parts of the product, because alert volume is the real cost.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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