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Cybersecurity · head to head

Jumio vs Silent Eight

Jumio logo

Jumio

Cybersecurity

Document-based identity verification for regulated onboarding

From
On request
Rated
-
Full reviewWebsite
Silent Eight logo

Silent Eight

Cybersecurity

AI adjudication of sanctions screening and AML alerts

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Jumio no pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.; Silent Eight automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • They diverge on capability: Jumio covers Document verification, Silent Eight covers Alert adjudication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Jumio and Silent Eight actually diverge.

Attributes where Jumio and Silent Eight differ
AttributeJumioSilent Eight
PlatformsWeb, iOS, AndroidWeb, Linux

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Jumio

  • Document verification
  • Liveness detection
  • AML screening
  • Identity orchestration
  • Risk signals
  • Data residency options
  • Case review console

Only in Silent Eight

  • Alert adjudication
  • Narrative generation
  • Name screening automation
  • Quality assurance
  • Shadow mode
  • Model transparency reporting

What people use each for

The jobs each tool is most often brought in to do.

Jumio

  • A bank that needs iBeta certified liveness evidence to satisfy an internal control requirementnot Silent Eight
  • A gambling operator required to verify age and identity across multiple regulated European marketsnot Silent Eight
  • An organisation with an EU data residency mandate that cannot send biometric data to US processingnot Silent Eight
  • A marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than threenot Silent Eight

Silent Eight

  • A bank whose level one screening team spends most of its time closing obvious false name matchesnot Jumio
  • A payments institution with alert volumes growing faster than it can recruit and train analystsnot Jumio
  • A compliance function asked by a regulator to demonstrate consistency of alert decisions across offshore teamsnot Jumio
  • An institution that has just tightened screening thresholds after an enforcement action and cannot staff the resulting alert increasenot Jumio

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jumio

  • No pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • Contracts are structured on annual committed volume, meaning a business whose growth stalls pays for verifications it never consumed and there is usually no rollover.
  • AML screening is licensed separately from identity verification, so the quote that wins on document price can be materially more expensive once screening and monitoring are added.
  • Pass rates degrade for lower quality documents and older smartphones, and the resulting manual review queue is a staffing cost that does not appear in the vendor quote.
  • As an established vendor with a large enterprise base, product changes move at enterprise pace, and buyers wanting rapid iteration on new fraud vectors often find newer entrants ship faster.

Silent Eight

  • Automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • It does not improve detection, so an institution with a poorly tuned monitoring system automates the handling of bad alerts rather than fixing why they exist.
  • Pricing is tied to alert volume, which means efficiency gains elsewhere that reduce alerts also reduce the vendor bill in a way sales teams structure minimums against.
  • The headcount saving is only realised if the institution actually reduces the analyst pool, and many banks redeploy rather than cut, leaving the business case unrealised on paper.
  • As a mid-sized private vendor serving tier one banks, concentration risk cuts both ways; the loss of one large client materially affects the company, and buyers should ask about financial stability during diligence.

Pricing, plan by plan

Jumio

On request
  • Jumio Platform$undefined/year
    • Priced per verification with annual volume commitment
    • Overage rates apply above committed volume
    • AML screening priced separately from document checks

Silent Eight

On request
  • Iris$undefined/year
    • Priced by alert volume adjudicated
    • Deploys against existing screening and monitoring systems
    • Shadow mode evaluation period

Which should you pick?

Choose Jumio if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want liveness detection.
Jumio review

Choose Silent Eight if

  • You need alert adjudication.
  • You work on Web, Linux.
  • You also want narrative generation.
Silent Eight review

Questions people ask

Is Jumio or Silent Eight better?
Neither clearly leads. Jumio starts at On request and Silent Eight at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jumio or Silent Eight?
Jumio starts at On request and Silent Eight at On request.
Does Jumio or Silent Eight run on more platforms?
Jumio runs on Web, iOS, Android. Silent Eight runs on Web, Linux.
What is Jumio best used for?
Jumio is most often used for a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement, a gambling operator required to verify age and identity across multiple regulated european markets, an organisation with an eu data residency mandate that cannot send biometric data to us processing, a marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than three. Of those, a bank that needs ibeta certified liveness evidence to satisfy an internal control requirement and a gambling operator required to verify age and identity across multiple regulated european markets are not what Silent Eight is typically brought in for.
What can Jumio do that Silent Eight cannot?
Jumio covers Document verification, Liveness detection, AML screening, Identity orchestration. Silent Eight covers Alert adjudication, Narrative generation, Name screening automation, Quality assurance.

Answered from the vendors’ own pages

Jumio: Does Jumio publish prices?

No. Everything is quoted, normally as a per-verification rate against an annual committed volume with overage pricing above it.

Silent Eight: Does Silent Eight replace our screening system?

No. It consumes alerts from your existing screening and monitoring systems and decides them. The detection layer stays where it is.

Jumio: Is biometric data processed in the EU?

Regional processing including EU data residency is offered. Confirm the specific region and retention period in the contract rather than assuming it.

Silent Eight: Will a regulator accept AI closing alerts?

It depends on your jurisdiction and your model governance evidence. Banks typically run extended shadow mode first and phase auto-closure by alert type.

Jumio: Is AML screening included?

Not by default. Screening and ongoing monitoring are priced separately from document verification.

Silent Eight: Where is the company based?

Singapore, with offices in New York, London and Warsaw.

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