Silent Eight

AI adjudication of sanctions screening and AML alerts

As of 1 September 2026, Silent Eight's pricing is not published; the vendor quotes on request. A Singapore based vendor whose Iris platform automates the write-up and disposition of screening and AML alerts rather than generating them. Softwr lists it under Cybersecurity. Silent Eight is available on Web, Linux.

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Overview

What Silent Eight does

Silent Eight builds AI that reads an alert, gathers the evidence a human analyst would gather, reaches a decision and writes the narrative justifying it. The Iris platform covers name screening, transaction screening, transaction monitoring alerts and quality assurance of decisions already made. It is deployed at large banks including well known tier one names, and the company is headquartered in Singapore with offices in New York, London and Warsaw. The distinguishing position is that Silent Eight does not compete with the detection layer. It sits after it, consuming alerts from whatever screening or monitoring system already exists and closing the ones a human would have closed. Commercially that is a headcount argument: a bank generating hundreds of thousands of screening alerts a year knows exactly what the level one analyst pool costs, so the return is calculable in a way most compliance software is not. Buyers are large banks and payment institutions with high alert volumes and an existing screening estate they are not going to replace. The trade-off is model governance. Handing disposition decisions to a model puts you in front of your model risk committee and your regulator, and institutions typically run months of shadow mode before letting anything auto-close, which delays the saving the business case depends on.

What people use it for

A bank whose level one screening team spends most of its time closing obvious false name matches
A payments institution with alert volumes growing faster than it can recruit and train analysts
A compliance function asked by a regulator to demonstrate consistency of alert decisions across offshore teams
An institution that has just tightened screening thresholds after an enforcement action and cannot staff the resulting alert increase

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Silent Eight.

Automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
It does not improve detection, so an institution with a poorly tuned monitoring system automates the handling of bad alerts rather than fixing why they exist.
Pricing is tied to alert volume, which means efficiency gains elsewhere that reduce alerts also reduce the vendor bill in a way sales teams structure minimums against.
The headcount saving is only realised if the institution actually reduces the analyst pool, and many banks redeploy rather than cut, leaving the business case unrealised on paper.
As a mid-sized private vendor serving tier one banks, concentration risk cuts both ways; the loss of one large client materially affects the company, and buyers should ask about financial stability during diligence.

Cross-shopped

What people choose instead of Silent Eight

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Silent Eightvs
NICE Actimize
NICE Actimize: NICE Actimize if you need the detection layer itself rather than automation of its output
Silent Eightvs
Quantexa
Quantexa: Quantexa where the requirement is investigative context on complex alerts rather than volume disposition

Pricing

What Silent Eight costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Iris

On request

Priced by alert volume adjudicated
Deploys against existing screening and monitoring systems
Shadow mode evaluation period
Cloud or on premises
Enterprise agreement, no self-service tier

Capabilities

Features

Alert adjudication
Reaches a close or escalate decision on screening and monitoring alerts
Narrative generation
Writes the audit-ready explanation for each decision
Name screening automation
Resolves fuzzy name matches against sanctions and PEP lists
Quality assurance
Reviews decisions made by human analysts for consistency
Shadow mode
Runs alongside human teams without acting, to evidence accuracy before go-live
Model transparency reporting
Documentation aimed at model risk and regulatory review

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does Silent Eight replace our screening system?

No. It consumes alerts from your existing screening and monitoring systems and decides them. The detection layer stays where it is.

Will a regulator accept AI closing alerts?

It depends on your jurisdiction and your model governance evidence. Banks typically run extended shadow mode first and phase auto-closure by alert type.

Where is the company based?

Singapore, with offices in New York, London and Warsaw.

Keep looking

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Softwr does not host reviews and shows no star rating for Silent Eight, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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