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Cybersecurity · head to head

iDenfy vs Resolver

iDenfy logo

iDenfy

Cybersecurity

Identity verification and AML screening bundled into a single per-verification price

From
On request
Rated
-
Full reviewWebsite
Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: iDenfy rates are quoted rather than published on an accessible page, so despite the marketing emphasis on transparency you still need a sales conversation to get a number.; Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • They diverge on capability: iDenfy covers Document verification, Resolver covers Incident management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which iDenfy and Resolver actually diverge.

Attributes where iDenfy and Resolver differ
AttributeiDenfyResolver
Pricing modelPer verificationquote
PlatformsWeb, iOS, Android, APIWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iDenfy

  • Document verification
  • Human review on all cases
  • AML screening
  • Business verification
  • Proof of address
  • NFC chip reading

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

What people use each for

The jobs each tool is most often brought in to do.

iDenfy

  • A European fintech that needs KYC and AML screening and wants one price rather than four line itemsnot Resolver
  • A gambling operator in a regulated EU market needing age and identity assurance with EU data processingnot Resolver
  • A crypto platform with modest volume that cannot meet the minimum commitments larger vendors requirenot Resolver
  • A marketplace wanting NFC passport chip reading for higher assurance without an enterprise contractnot Resolver

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot iDenfy
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot iDenfy
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot iDenfy
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot iDenfy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iDenfy

  • Rates are quoted rather than published on an accessible page, so despite the marketing emphasis on transparency you still need a sales conversation to get a number.
  • It is a smaller vendor than the market leaders, which makes it a harder sell through enterprise vendor-risk review even when the product performs well.
  • Human review on every case caps throughput in a way fully automated competitors are not constrained by, which shows up as latency during volume spikes.
  • Coverage and accuracy are strongest on European documents; performance on some Asian, African and Latin American document types trails specialists in those regions.
  • The bundled AML screening uses its chosen data sources, so institutions mandated to use a specific list provider such as Dow Jones cannot substitute it and end up paying twice.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Pricing, plan by plan

iDenfy

On request
  • iDenfy Verification$undefined/verification
    • Volume-tiered per-verification rates quoted on request
    • AML screening bundled rather than charged per check
    • No monthly minimum advertised

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Which should you pick?

Choose iDenfy if

  • You need document verification.
  • You work on Web, iOS, Android, API.
  • You also want human review on all cases.
iDenfy review

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Questions people ask

Is iDenfy or Resolver better?
Neither clearly leads. iDenfy starts at On request and Resolver at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iDenfy or Resolver?
iDenfy starts at On request and Resolver at On request.
Does iDenfy or Resolver run on more platforms?
iDenfy runs on Web, iOS, Android, API. Resolver runs on Web, iOS, Android.
What is iDenfy best used for?
iDenfy is most often used for a european fintech that needs kyc and aml screening and wants one price rather than four line items, a gambling operator in a regulated eu market needing age and identity assurance with eu data processing, a crypto platform with modest volume that cannot meet the minimum commitments larger vendors require, a marketplace wanting nfc passport chip reading for higher assurance without an enterprise contract. Of those, a european fintech that needs kyc and aml screening and wants one price rather than four line items and a gambling operator in a regulated eu market needing age and identity assurance with eu data processing are not what Resolver is typically brought in for.
What can iDenfy do that Resolver cannot?
iDenfy covers Document verification, Human review on all cases, AML screening, Business verification. Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit.

Answered from the vendors’ own pages

iDenfy: Is AML screening included in the verification price?

That is the pitch, screening bundled rather than sold as a per-check add-on. Confirm which sanctions and PEP data sources are behind it before you rely on it.

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

iDenfy: Is there a monthly minimum?

iDenfy markets itself as having no monthly minimum, in contrast to competitors charging $49 to $299 a month. Get that in writing in the contract.

Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

iDenfy: Where is data processed?

iDenfy is established in Lithuania and processes in the EU, which simplifies GDPR transfer assessments compared with United States-headquartered vendors.

Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

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