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Cybersecurity · head to head

Resolver vs Zscaler Internet Access

Resolver logo

Resolver

Cybersecurity

Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll

From
On request
Rated
-
Full reviewWebsite
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: Resolver covers Incident management, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Resolver and Zscaler Internet Access actually diverge.

Attributes where Resolver and Zscaler Internet Access differ
AttributeResolverZscaler Internet Access
Starting priceOn request$100/year
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile
FoundedUnknown2007

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Resolver

  • Incident management
  • Investigations
  • Enterprise risk management
  • Internal audit
  • Compliance and obligations
  • Business continuity
  • Risk Event Management
  • Configurable dashboards

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

Resolver

  • A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Zscaler Internet Access
  • A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Zscaler Internet Access
  • A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Zscaler Internet Access
  • An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot Resolver
  • Zero Trustnot Resolver
  • Web Securitynot Resolver

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Resolver

  • Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
  • Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
  • Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
  • The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
  • Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

Resolver

On request
  • Resolver Core$undefined/year
    • Priced by modules selected and number of users
    • Annual or multi-year enterprise agreement
    • Implementation and configuration quoted separately

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose Resolver if

  • You need incident management.
  • You work on Web, iOS, Android.
  • You also want investigations.
Resolver review

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.
Zscaler Internet Access review

Questions people ask

Is Resolver or Zscaler Internet Access better?
Neither clearly leads. Resolver starts at On request and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Resolver or Zscaler Internet Access?
Resolver starts at On request and Zscaler Internet Access at $100/year.
Does Resolver or Zscaler Internet Access run on more platforms?
Resolver runs on Web, iOS, Android. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is Resolver best used for?
Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Zscaler Internet Access is typically brought in for.
What can Resolver do that Zscaler Internet Access cannot?
Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

Resolver: Who owns Resolver?

Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.

Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
Resolver: What does Resolver cost?

Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.

Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
Resolver: Is Resolver a SOC 2 compliance tool?

No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.

Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
Resolver: How long does implementation take?

Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.

Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
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