Cybersecurity · head to head
Resolver vs Veriff
Resolver
Cybersecurity
Risk, incident and investigations platform for corporate security and operational risk teams, owned by Kroll
- From
- On request
- Rated
- -
Veriff
Cybersecurity
Document and biometric identity verification with published per-check pricing
- From
- $0.8/verification
- Rated
- -
The short version
- Each has a real cost: Resolver kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.; Veriff you pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
- They diverge on capability: Resolver covers Incident management, Veriff covers Document verification.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Resolver and Veriff actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Resolver
- Incident management
- Investigations
- Enterprise risk management
- Internal audit
- Compliance and obligations
- Business continuity
- Risk Event Management
- Configurable dashboards
Only in Veriff
- Document verification
- Biometric liveness
- Hybrid review
- Screening add-ons
- Ongoing monitoring
- Age estimation
What people use each for
The jobs each tool is most often brought in to do.
Resolver
- A national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handlingnot Veriff
- A bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and emailnot Veriff
- A university security operations centre running dispatch, case management and clery-style reporting from a single recordnot Veriff
- An organisation that already retains Kroll for investigations and wants case intake and vendor handoff in the same platformnot Veriff
Veriff
- A crypto exchange that needs a published rate to model unit economics before committing to a KYC vendornot Resolver
- A marketplace verifying sellers in dozens of countries where a single document library matters more than depth in one marketnot Resolver
- A mobility platform running age and licence checks at signup with volumes too small for an enterprise contractnot Resolver
- A regulated firm wanting automated decisions by default but human review on borderline cases, priced explicitlynot Resolver
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Resolver
- Kroll ownership since 2022 means the product is sold alongside risk consulting services, so buyers who want software with no services attach should expect that conversation and should price the licence separately in negotiation.
- Configuration flexibility comes at the cost of implementation time, with deployments commonly running several months and typically requiring vendor or partner services, so the first-year cost is well above the annual licence.
- Module-based pricing means the platform gets expensive quickly once you add audit, compliance and continuity to a security-led purchase, and modules bought later rarely carry the discount of the original deal.
- The IT and cyber compliance side is thinner than dedicated tools, so organisations chasing SOC 2 or ISO 27001 evidence automation will find it does not replace a Drata or Vanta.
- Reporting is capable but the drag and drop builder has a real learning curve, and organisations that do not train an internal administrator end up raising support tickets for changes that should be self-service.
Veriff
- You pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
- The headline $0.80 covers the document and selfie check only; adding PEP and sanctions screening at $0.64 nearly doubles the per-check cost, which is the number regulated buyers actually need.
- Monthly minimums of $49 and $99 are low but real, so a product with seasonal signup patterns pays in quiet months.
- Automated decision quality varies sharply by document type and issuing country, so a strong global average conceals weak performance in specific markets you may depend on.
- Standard data retention is short and extending it to two years is a $0.30 per verification add-on, which matters because most financial regulators require records for five years or more.
Pricing, plan by plan
Resolver
On request- Resolver Core$undefined/year
- Priced by modules selected and number of users
- Annual or multi-year enterprise agreement
- Implementation and configuration quoted separately
Veriff
$0.8/verification- Essential$0.8/verification
- Fully automated decisions
- $49 per month minimum
- Documents from 230+ countries
- Plus$1.39/verification
- Hybrid automation with human review
- $99 per month minimum
- Enhanced fraud prevention for regulated industries
- Enterprise$undefined/year
- Volume pricing negotiated
- Dedicated support and custom SLAs
- Custom data retention and residency terms
Which should you pick?
Choose Resolver if
- You need incident management.
- You work on Web, iOS, Android.
- You also want investigations.
Choose Veriff if
- You need document verification.
- You work on Web, iOS, Android, API.
- You also want biometric liveness.
Questions people ask
- Is Resolver or Veriff better?
- Neither clearly leads. Resolver starts at On request and Veriff at $0.8/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Resolver or Veriff?
- Resolver starts at On request and Veriff at $0.8/verification.
- Does Resolver or Veriff run on more platforms?
- Resolver runs on Web, iOS, Android. Veriff runs on Web, iOS, Android, API.
- What is Resolver best used for?
- Resolver is most often used for a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling, a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email, a university security operations centre running dispatch, case management and clery-style reporting from a single record, an organisation that already retains kroll for investigations and wants case intake and vendor handoff in the same platform. Of those, a national retailer consolidating store incident reporting, loss prevention cases and investigations into one system with defensible evidence handling and a bank that needs operational risk events captured against a risk and control register rather than in spreadsheets and email are not what Veriff is typically brought in for.
- What can Resolver do that Veriff cannot?
- Resolver covers Incident management, Investigations, Enterprise risk management, Internal audit. Veriff covers Document verification, Biometric liveness, Hybrid review, Screening add-ons.
Answered from the vendors’ own pages
Resolver: Who owns Resolver?
Kroll, which acquired it in 2022. It is marketed as a Kroll business and sold alongside Kroll risk and investigations services.
Veriff: What does a verification actually cost?
$0.80 on Essential or $1.39 on Plus, before add-ons. Sanctions and PEP screening adds $0.64 and ongoing monitoring $0.09 per verification.
Resolver: What does Resolver cost?
Pricing is not published. It is quoted by module and user count on an annual or multi-year enterprise agreement, with implementation charged separately.
Veriff: Are failed attempts charged?
Sessions are charged, so retries by the same user generally cost you again. Ask for the exact billing definition of a session before signing.
Resolver: Is Resolver a SOC 2 compliance tool?
No. It is a risk, incident and investigations platform. Automated evidence collection for security certifications is not its strength.
Veriff: How long is data retained?
The default retention period is short and two-year extended retention is a paid add-on at $0.30 per verification, which is worth checking against your regulatory record-keeping obligations.
Resolver: How long does implementation take?
Months rather than weeks for a multi-module deployment, and most customers use vendor or partner services to configure it.
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