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Cybersecurity · head to head

iDenfy vs Milestone XProtect

iDenfy logo

iDenfy

Cybersecurity

Identity verification and AML screening bundled into a single per-verification price

From
On request
Rated
-
Full reviewWebsite
Milestone XProtect logo

Milestone XProtect

Cybersecurity

Open platform video management software with perpetual per-device licences

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Milestone XProtect has a free tier, so it costs nothing to try first.
  • Each has a real cost: iDenfy rates are quoted rather than published on an accessible page, so despite the marketing emphasis on transparency you still need a sales conversation to get a number.; Milestone XProtect care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.
  • They diverge on capability: iDenfy covers Document verification, Milestone XProtect covers Open device support.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which iDenfy and Milestone XProtect actually diverge.

Attributes where iDenfy and Milestone XProtect differ
AttributeiDenfyMilestone XProtect
Starting priceOn requestFree
Pricing modelPer verificationOne-time purchase per device licence, plus annual Care Plus
Free tierNoYes
PlatformsWeb, iOS, Android, APIWindows, Web, iOS, Android

Identical on both: user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iDenfy

  • Document verification
  • Human review on all cases
  • AML screening
  • Business verification
  • Proof of address
  • NFC chip reading

Only in Milestone XProtect

  • Open device support
  • Perpetual device licences
  • Federated architecture
  • Failover recording
  • Evidence export
  • Smart Map
  • Integration platform
  • Video summarisation

What people use each for

The jobs each tool is most often brought in to do.

iDenfy

  • A European fintech that needs KYC and AML screening and wants one price rather than four line itemsnot Milestone XProtect
  • A gambling operator in a regulated EU market needing age and identity assurance with EU data processingnot Milestone XProtect
  • A crypto platform with modest volume that cannot meet the minimum commitments larger vendors requirenot Milestone XProtect
  • A marketplace wanting NFC passport chip reading for higher assurance without an enterprise contractnot Milestone XProtect

Milestone XProtect

  • A city or transport operator running tens of thousands of cameras across federated sitesnot iDenfy
  • An enterprise with mixed legacy camera brands that refuses to standardise on one manufacturernot iDenfy
  • A critical infrastructure site needing failover recording servers and tamper-evident evidence exportnot iDenfy
  • An integrator building a bespoke security application on top of an open VMS platformnot iDenfy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iDenfy

  • Rates are quoted rather than published on an accessible page, so despite the marketing emphasis on transparency you still need a sales conversation to get a number.
  • It is a smaller vendor than the market leaders, which makes it a harder sell through enterprise vendor-risk review even when the product performs well.
  • Human review on every case caps throughput in a way fully automated competitors are not constrained by, which shows up as latency during volume spikes.
  • Coverage and accuracy are strongest on European documents; performance on some Asian, African and Latin American document types trails specialists in those regions.
  • The bundled AML screening uses its chosen data sources, so institutions mandated to use a specific list provider such as Dow Jones cannot substitute it and end up paying twice.

Milestone XProtect

  • Care Plus is presented as optional but is not in practice: without it, perpetual licences stop receiving version upgrades and eventually you cannot add a current camera because your frozen version does not support it.
  • Per-device licensing means multi-sensor and multi-imager cameras consume several licences each, so a headline camera count badly understates the true licence cost of a modern design.
  • It is Windows only for servers and needs a properly designed server and storage architecture, so the software price is a fraction of a project that also needs recording servers, storage and an integrator.
  • Complexity requires trained staff or a certified integrator; organisations that install it without either end up running a large deployment on default settings and never using the features they paid for.
  • Milestone retired Kite from its portfolio in favour of Arcules from January 2025, which stranded buyers who had standardised on Kite and is a reminder that the cloud side of the portfolio has changed direction more than once.

Pricing, plan by plan

iDenfy

On request
  • iDenfy Verification$undefined/verification
    • Volume-tiered per-verification rates quoted on request
    • AML screening bundled rather than charged per check
    • No monthly minimum advertised

Milestone XProtect

Free
  • XProtect Essential+Free
    • Free for up to 8 cameras
    • No recording time limit
    • No vendor support included
  • XProtect Express+$109/one-time
    • Perpetual device licence, distributor list price
    • Single site, single server
    • Care Plus purchased separately per device per year
  • XProtect Professional+$177/one-time
    • Perpetual device licence, distributor list price
    • Multiple recording servers
    • Edge storage retrieval
  • XProtect Expert$282/one-time
    • Perpetual device licence, distributor list price
    • Failover recording servers
    • Advanced video wall and evidence handling

Which should you pick?

Choose iDenfy if

  • You need document verification.
  • You work on Web, iOS, Android, API.
  • You also want human review on all cases.
iDenfy review

Choose Milestone XProtect if

  • You need open device support.
  • You want to start without paying.
  • You work on Windows, Web, iOS, Android.
  • You also want perpetual device licences.
Milestone XProtect review

Questions people ask

Is iDenfy or Milestone XProtect better?
Neither clearly leads. iDenfy starts at On request and Milestone XProtect at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iDenfy or Milestone XProtect?
Milestone XProtect has a free tier; the other does not. Paid plans start at On request for iDenfy and Free for Milestone XProtect.
Does iDenfy or Milestone XProtect run on more platforms?
iDenfy runs on Web, iOS, Android, API. Milestone XProtect runs on Windows, Web, iOS, Android.
Can I use Milestone XProtect for free?
Yes. Milestone XProtect has a free tier, so you can try it without paying. iDenfy starts at On request.
What is iDenfy best used for?
iDenfy is most often used for a european fintech that needs kyc and aml screening and wants one price rather than four line items, a gambling operator in a regulated eu market needing age and identity assurance with eu data processing, a crypto platform with modest volume that cannot meet the minimum commitments larger vendors require, a marketplace wanting nfc passport chip reading for higher assurance without an enterprise contract. Of those, a european fintech that needs kyc and aml screening and wants one price rather than four line items and a gambling operator in a regulated eu market needing age and identity assurance with eu data processing are not what Milestone XProtect is typically brought in for.
What can iDenfy do that Milestone XProtect cannot?
iDenfy covers Document verification, Human review on all cases, AML screening, Business verification. Milestone XProtect covers Open device support, Perpetual device licences, Federated architecture, Failover recording.

Answered from the vendors’ own pages

iDenfy: Is AML screening included in the verification price?

That is the pitch, screening bundled rather than sold as a per-check add-on. Confirm which sanctions and PEP data sources are behind it before you rely on it.

Milestone XProtect: Is XProtect really free for small sites?

Essential+ is free for up to eight cameras with no recording time limit, but it comes with no vendor support and no multi-server capability.

iDenfy: Is there a monthly minimum?

iDenfy markets itself as having no monthly minimum, in contrast to competitors charging $49 to $299 a month. Get that in writing in the contract.

Milestone XProtect: Are licences perpetual or annual?

Device licences are perpetual. The annual cost is Care Plus, the support and software update contract, which you need to stay on current versions.

iDenfy: Where is data processed?

iDenfy is established in Lithuania and processes in the EU, which simplifies GDPR transfer assessments compared with United States-headquartered vendors.

Milestone XProtect: What happens if I do not renew Care Plus?

The system keeps recording, but you stop getting version upgrades, and over a few years that blocks you from adding newer cameras.

Milestone XProtect: Who owns Milestone?

Canon. The portfolio also includes BriefCam analytics and Arcules cloud video, with Arcules replacing Milestone Kite from January 2025.

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