Software · head to head
ProDemand vs CDK Global
ProDemand
Software
Shop management for collision and mechanical repair
- From
- $149/month
- Rated
- -
The short version
- They diverge on capability: ProDemand covers Work order management, CDK Global covers Dealer Management System.
Where they differ
Only the attributes on which ProDemand and CDK Global actually diverge.
| Attribute | ProDemand | CDK Global |
|---|---|---|
| Starting price | $149/month | On request |
| Pricing model | subscription | quote |
| Platforms | Web, Mobile, App | Web, Desktop, Api |
| Founded | 2000 | 2014 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ProDemand
- Work order management
- Estimating tools
- Customer portal
- Parts ordering
- Scheduling
- Reporting and analytics
- Mobile application
- Customer communication
Only in CDK Global
- Dealer Management System
- Sales desking
- F&I management
- Service scheduling
- Parts inventory
- Accounting
- CRM integration
- Digital retailing
Both cover
- Accounting software
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
ProDemand
- Looking up OEM repair procedures, wiring diagrams and technical service bulletinsnot CDK Global
- Building repair estimates from labour times and parts pricingnot CDK Global
- Searching real world fixes contributed from repair order datanot CDK Global
CDK Global
- Dealership operationsnot ProDemand
- Sales managementnot ProDemand
- Service departmentnot ProDemand
- Parts managementnot ProDemand
- Financial reportingnot ProDemand
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ProDemand
- The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
- After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
- Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
- Billing is monthly with payment due within 30 calendar days of the invoice date
- No subscription price is published on the ProDemand product pages; ordering routes to a separate storefront
CDK Global
Nothing recorded yet. See the CDK Global review.
Pricing, plan by plan
ProDemand
$149/month- Essentials$149/month
- Work orders
- Customer management
- Basic reporting
- Professional$299/month
- Everything in Essentials
- Advanced reporting
- Multi-location
- Enterprise$499/month
- Everything in Professional
- Custom integration
- Dedicated support
CDK Global
On request- Drive$undefined/month
- Core DMS functionality
- Sales & F&I
- Service & parts
- Drive+$undefined/month
- Everything in Drive
- Advanced CRM
- Digital retailing
- Enterprise$undefined/month
- Everything in Drive+
- Custom integrations
- Dedicated support
Which should you pick?
Choose ProDemand if
- You need work order management.
- You work on Web, Mobile, App.
- You also want estimating tools.
Choose CDK Global if
- You need dealer management system.
- You work on Web, Desktop, Api.
- You also want sales desking.
Questions people ask
- Is ProDemand or CDK Global better?
- Neither clearly leads. ProDemand starts at $149/month and CDK Global at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ProDemand or CDK Global?
- ProDemand starts at $149/month and CDK Global at On request.
- Does ProDemand or CDK Global run on more platforms?
- ProDemand runs on Web, Mobile, App. CDK Global runs on Web, Desktop, Api.
- What is ProDemand best used for?
- ProDemand is most often used for looking up oem repair procedures, wiring diagrams and technical service bulletins, building repair estimates from labour times and parts pricing, searching real world fixes contributed from repair order data. Of those, looking up oem repair procedures, wiring diagrams and technical service bulletins and building repair estimates from labour times and parts pricing are not what CDK Global is typically brought in for.
- What can ProDemand do that CDK Global cannot?
- ProDemand covers Work order management, Estimating tools, Customer portal, Parts ordering. CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Both handle Accounting software, Data encryption.