Softwr

CRM · head to head

OnePageCRM vs SupportBee

OnePageCRM logo

OnePageCRM

CRM

Action-first CRM from Ireland that forces every contact to carry a scheduled next step

From
$9.95/month
Free plan
No
Full reviewWebsite
SupportBee logo

SupportBee

Customer Support

Simple email ticketing for small teams

From
$13/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OnePageCRM the Next Action requirement is enforced, not optional, so teams that want a passive contact database will fight the product and adoption stalls.; SupportBee email-only ticketing, no live chat, phone support, chatbots, or AI features
  • They diverge on capability: OnePageCRM covers Next Action enforcement, SupportBee covers Shared inbox.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which OnePageCRM and SupportBee actually diverge.

Attributes where OnePageCRM and SupportBee differ
AttributeOnePageCRMSupportBee
Starting price$9.95/month$13/month
Pricing modelPer user per monthUnknown
PlatformsWeb, iOS, AndroidWeb, Mobile Browser
CategoryCRMCustomer Support
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnePageCRM

  • Next Action enforcement
  • Action Stream
  • Email sync and bulk send
  • Pipeline forecasting
  • Workflow automation
  • Mobile card scanner
  • Delivery pipeline
  • Lead enrichment

Only in SupportBee

  • Shared inbox
  • Email ticketing
  • Snippets
  • Customer portal
  • Knowledge base
  • Reports
  • Slack
  • Trello

What people use each for

The jobs each tool is most often brought in to do.

OnePageCRM

  • A small consultancy or agency whose deals are lost to forgotten follow-up rather than to competitorsnot SupportBee
  • A recruiter or business developer working a long list of relationships where the next touch matters more than reportingnot SupportBee
  • A team that abandoned a large CRM because nobody updated it and wants something that is a daily to-do list insteadnot SupportBee
  • A founder-led sales effort that needs pipeline visibility without paying per-contact fees as the database growsnot SupportBee

SupportBee

  • Email supportnot OnePageCRM
  • Ticket managementnot OnePageCRM
  • Team collaborationnot OnePageCRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnePageCRM

  • The Next Action requirement is enforced, not optional, so teams that want a passive contact database will fight the product and adoption stalls.
  • Monthly billing costs roughly 50 per cent more than annual at every tier, so evaluating without committing to a year carries a real premium.
  • There is no marketing automation, quoting or service desk, so a growing company will bolt on two or three other subscriptions and eventually consider consolidating onto a suite.
  • Sending is capped at 1,000 emails a day even on the top plan, which rules out using it as the outbound sending tool for larger campaigns.
  • The integration catalogue is small next to HubSpot, Salesforce or Zoho, so anything unusual goes through Zapier, adding both cost and a failure point.

SupportBee

  • Email-only ticketing, no live chat, phone support, chatbots, or AI features
  • Basic reporting and analytics, lacking advanced dashboards and customizable metrics
  • No SLA management capabilities
  • Limited workflow customization compared to enterprise platforms
  • No dedicated mobile app (web interface only)
  • Confusing navigation and UI issues reported by some users
  • Cannot select and snooze multiple emails at once
  • Occasional performance delays

Pricing, plan by plan

OnePageCRM

$9.95/month
  • Professional$9.95/month
    • Billed annually; $15 per user if billed monthly
    • Unlimited contacts, deals, custom fields and tags
    • Full email sync with bulk send
  • Business$19.95/month
    • Billed annually; $29 per user if billed monthly
    • Email scheduling and open tracking
    • Email history fetching up to two years
  • Max$29.95/month
    • Billed annually; $45 per user if billed monthly
    • Unlimited workflow automations
    • Advanced lead enrichment

SupportBee

$13/month
  • Startup$13/month
    • Unlimited tickets and inboxes
    • Team inbox with ticket assignment
    • Knowledge base integration (KBee)
  • Enterprise$17/month
    • All Startup features
    • Advanced integrations
    • Custom roles and permissions

Which should you pick?

Choose OnePageCRM if

  • You need next action enforcement.
  • You work on Web, iOS, Android.
  • You also want action stream.
OnePageCRM review

Choose SupportBee if

  • You need shared inbox.
  • You work on Web, Mobile Browser.
  • You also want email ticketing.
SupportBee review

Questions people ask

Is OnePageCRM or SupportBee better?
Neither clearly leads. OnePageCRM starts at $9.95/month and SupportBee at $13/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnePageCRM or SupportBee?
OnePageCRM starts at $9.95/month and SupportBee at $13/month.
Does OnePageCRM or SupportBee run on more platforms?
OnePageCRM runs on Web, iOS, Android. SupportBee runs on Web, Mobile Browser.
What is OnePageCRM best used for?
OnePageCRM is most often used for a small consultancy or agency whose deals are lost to forgotten follow-up rather than to competitors, a recruiter or business developer working a long list of relationships where the next touch matters more than reporting, a team that abandoned a large crm because nobody updated it and wants something that is a daily to-do list instead, a founder-led sales effort that needs pipeline visibility without paying per-contact fees as the database grows. Of those, a small consultancy or agency whose deals are lost to forgotten follow-up rather than to competitors and a recruiter or business developer working a long list of relationships where the next touch matters more than reporting are not what SupportBee is typically brought in for.
What can OnePageCRM do that SupportBee cannot?
OnePageCRM covers Next Action enforcement, Action Stream, Email sync and bulk send, Pipeline forecasting. SupportBee covers Shared inbox, Email ticketing, Snippets, Customer portal.

Answered from the vendors’ own pages

OnePageCRM: Is there a free plan?

No, only a trial. Every tier is paid, though contacts and deals are unlimited on all of them.

SupportBee: How much does SupportBee cost?

SupportBee offers Startup plan at $13/user/month and Enterprise at $17/user/month, both with unlimited tickets and inboxes. No per-ticket charges. A 14-day free trial is available with no credit card required.

Source
OnePageCRM: How much cheaper is annual billing?

Substantially. Professional is $9.95 per user per month annually against $15 monthly, and Max is $29.95 against $45, which the vendor describes as four months free.

SupportBee: Does SupportBee offer live chat or phone support?

No. SupportBee focuses on email ticketing and does not include native live chat, phone support, chatbots, or AI features. It is designed for email-based customer support.

Source
OnePageCRM: Does it charge by contact count?

No. Contacts, deals, custom fields and tags are unlimited at every tier, which is unusual and matters for teams with large lists.

SupportBee: What platforms can SupportBee run on?

SupportBee is a web-based platform accessible on desktop and mobile browsers. It does not offer a dedicated desktop or mobile app, but the web interface is responsive and works on phones. Integration with email clients is available.

Source
OnePageCRM: Can it replace a marketing automation tool?

No. It sends bulk email with a daily cap and does not do campaign automation, landing pages or scoring. Pair it with a mailing platform.

SupportBee: Does SupportBee integrate with Slack?

Yes. SupportBee integrates with Slack to send real-time notifications for new tickets, replies, assignments, and internal comments. Teams can configure which events trigger alerts and organize notifications into dedicated channels.

Source
Share

Related pages

More on OnePageCRM

More on SupportBee

Keep looking

Other head to heads