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CRM · head to head

OnePageCRM vs Zoho Desk

OnePageCRM logo

OnePageCRM

CRM

Action-first CRM from Ireland that forces every contact to carry a scheduled next step

From
$9.95/month
Free plan
No
Full reviewWebsite
Zoho Desk logo

Zoho Desk

Customer Support

Context-aware help desk software

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Zoho Desk has a free tier, so it costs nothing to try first.
  • Each has a real cost: OnePageCRM the Next Action requirement is enforced, not optional, so teams that want a passive contact database will fight the product and adoption stalls.; Zoho Desk free plan caps at three user licenses; paid plans (Express, Standard, Professional, Enterprise) are billed annually to get the listed rate, with monthly billing costing more, and light user seats are priced separately from full agent seats
  • They diverge on capability: OnePageCRM covers Next Action enforcement, Zoho Desk covers Ticket management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which OnePageCRM and Zoho Desk actually diverge.

Attributes where OnePageCRM and Zoho Desk differ
AttributeOnePageCRMZoho Desk
Starting price$9.95/monthFree
Pricing modelPer user per monthsubscription
Free tierNoYes
CategoryCRMCustomer Support
FoundedUnknown1996

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnePageCRM

  • Next Action enforcement
  • Action Stream
  • Email sync and bulk send
  • Pipeline forecasting
  • Workflow automation
  • Mobile card scanner
  • Delivery pipeline
  • Lead enrichment

Only in Zoho Desk

  • Ticket management
  • Multi-channel support
  • AI assistant
  • Automation
  • Knowledge base
  • Reporting
  • Zoho CRM
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

OnePageCRM

  • A small consultancy or agency whose deals are lost to forgotten follow-up rather than to competitorsnot Zoho Desk
  • A recruiter or business developer working a long list of relationships where the next touch matters more than reportingnot Zoho Desk
  • A team that abandoned a large CRM because nobody updated it and wants something that is a daily to-do list insteadnot Zoho Desk
  • A founder-led sales effort that needs pipeline visibility without paying per-contact fees as the database growsnot Zoho Desk

Zoho Desk

  • Multi-channel supportnot OnePageCRM
  • IT help desknot OnePageCRM
  • Customer servicenot OnePageCRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnePageCRM

  • The Next Action requirement is enforced, not optional, so teams that want a passive contact database will fight the product and adoption stalls.
  • Monthly billing costs roughly 50 per cent more than annual at every tier, so evaluating without committing to a year carries a real premium.
  • There is no marketing automation, quoting or service desk, so a growing company will bolt on two or three other subscriptions and eventually consider consolidating onto a suite.
  • Sending is capped at 1,000 emails a day even on the top plan, which rules out using it as the outbound sending tool for larger campaigns.
  • The integration catalogue is small next to HubSpot, Salesforce or Zoho, so anything unusual goes through Zapier, adding both cost and a failure point.

Zoho Desk

  • Free plan caps at three user licenses; paid plans (Express, Standard, Professional, Enterprise) are billed annually to get the listed rate, with monthly billing costing more, and light user seats are priced separately from full agent seats

Pricing, plan by plan

OnePageCRM

$9.95/month
  • Professional$9.95/month
    • Billed annually; $15 per user if billed monthly
    • Unlimited contacts, deals, custom fields and tags
    • Full email sync with bulk send
  • Business$19.95/month
    • Billed annually; $29 per user if billed monthly
    • Email scheduling and open tracking
    • Email history fetching up to two years
  • Max$29.95/month
    • Billed annually; $45 per user if billed monthly
    • Unlimited workflow automations
    • Advanced lead enrichment

Zoho Desk

Free
  • FreeFree
    • 3 agents
    • Email ticketing
    • Help center
  • Standard$14/month
    • Social channels
    • Workflow automation
    • Customer happiness ratings
  • Professional$23/month
    • Multi-department
    • Round-robin assignment
    • Custom fields
  • Enterprise$40/month
    • AI Zia
    • Multi-brand help center
    • Advanced analytics

Which should you pick?

Choose OnePageCRM if

  • You need next action enforcement.
  • You work on Web, iOS, Android.
  • You also want action stream.
OnePageCRM review

Choose Zoho Desk if

  • You need ticket management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want multi-channel support.
Zoho Desk review

Questions people ask

Is OnePageCRM or Zoho Desk better?
Neither clearly leads. OnePageCRM starts at $9.95/month and Zoho Desk at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnePageCRM or Zoho Desk?
Zoho Desk has a free tier; the other does not. Paid plans start at $9.95/month for OnePageCRM and Free for Zoho Desk.
Does OnePageCRM or Zoho Desk run on more platforms?
OnePageCRM runs on Web, iOS, Android. Zoho Desk runs on Web, Ios, Android.
Can I use Zoho Desk for free?
Yes. Zoho Desk has a free tier, so you can try it without paying. OnePageCRM starts at $9.95/month.
What is OnePageCRM best used for?
OnePageCRM is most often used for a small consultancy or agency whose deals are lost to forgotten follow-up rather than to competitors, a recruiter or business developer working a long list of relationships where the next touch matters more than reporting, a team that abandoned a large crm because nobody updated it and wants something that is a daily to-do list instead, a founder-led sales effort that needs pipeline visibility without paying per-contact fees as the database grows. Of those, a small consultancy or agency whose deals are lost to forgotten follow-up rather than to competitors and a recruiter or business developer working a long list of relationships where the next touch matters more than reporting are not what Zoho Desk is typically brought in for.
What can OnePageCRM do that Zoho Desk cannot?
OnePageCRM covers Next Action enforcement, Action Stream, Email sync and bulk send, Pipeline forecasting. Zoho Desk covers Ticket management, Multi-channel support, AI assistant, Automation.

Answered from the vendors’ own pages

OnePageCRM: Is there a free plan?

No, only a trial. Every tier is paid, though contacts and deals are unlimited on all of them.

Zoho Desk: What is the starting price and trial period?

Zoho Desk offers a free forever plan with 3 user licenses, plus paid tiers starting from ₹420 per user per month when billed annually. A 15-day free trial is available without requiring a credit card.

Source
OnePageCRM: How much cheaper is annual billing?

Substantially. Professional is $9.95 per user per month annually against $15 monthly, and Max is $29.95 against $45, which the vendor describes as four months free.

Zoho Desk: Are there lock-ins or hidden costs?

No lock-ins and no hidden costs. Once your 15-day free trial ends, your plan automatically downgrades to the free plan.

Source
OnePageCRM: Does it charge by contact count?

No. Contacts, deals, custom fields and tags are unlimited at every tier, which is unusual and matters for teams with large lists.

Zoho Desk: What payment methods are accepted?

Zoho Desk accepts Visa, MasterCard, American Express, and PayPal. Bank transfer or check transfer is accepted for yearly subscriptions.

Source
OnePageCRM: Can it replace a marketing automation tool?

No. It sends bulk email with a daily cap and does not do campaign automation, landing pages or scoring. Pair it with a mailing platform.

Zoho Desk: Are there discounts for annual commitments?

Yes, Zoho Desk offers discounts on upfront annual commitments, with savings up to 34% off monthly rates.

Source
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