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E-Commerce · head to head

NCR Voyix vs Retail Pro

NCR Voyix logo

NCR Voyix

E-Commerce

Enterprise point of sale and commerce software for retail and restaurant chains

From
On request
Rated
-
Retail Pro logo

Retail Pro

E-Commerce

Comprehensive retail management software

From
On request
Rated
-

The short version

  • Each has a real cost: NCR Voyix pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.; Retail Pro pricing details not disclosed; requires sales consultation
  • They diverge on capability: NCR Voyix covers Restaurant point of sale, Retail Pro covers Point of sale.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which NCR Voyix and Retail Pro actually diverge.

Attributes where NCR Voyix and Retail Pro differ
AttributeNCR VoyixRetail Pro
Pricing modelquoteUnknown
PlatformsWebiOS, Android, Windows
FoundedUnknown1988

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NCR Voyix

  • Restaurant point of sale
  • Retail store systems
  • Central management
  • Digital ordering
  • Loyalty programmes
  • Payment processing
  • Professional services

Only in Retail Pro

  • Point of sale
  • Inventory management
  • Customer database
  • Employee management
  • Sales analytics
  • Promotion management
  • Multi-store support
  • Reporting tools

What people use each for

The jobs each tool is most often brought in to do.

NCR Voyix

  • A restaurant group standardising point of sale across dozens or hundreds of sitesnot Retail Pro
  • A retail chain replacing ageing in-store lane systems and self-checkout hardwarenot Retail Pro
  • An operator needing central menu and price control pushed reliably to every locationnot Retail Pro
  • A business consolidating POS, loyalty and payments under a single supplier contractnot Retail Pro

Retail Pro

  • Multi-location retail POS operations (1 to 250+ stores)not NCR Voyix
  • Inventory management with serialized product trackingnot NCR Voyix
  • Customer loyalty programs via AppCard integrationnot NCR Voyix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NCR Voyix

  • Pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
  • Contracts run for years and include hardware, so the commitment is capital as well as subscription, and a refresh cycle you fund is built into the relationship from the start.
  • Implementation requires professional services or a partner, so the true first year cost is a multiple of the software line and the go-live date depends on a third party's delivery schedule rather than your own team.
  • The system becomes entangled with payments, loyalty, kitchen and back office integrations, so replacing it later is a multi-year programme and the switching cost grows every year you stay.
  • NCR has been through a corporate split and subsequent divestitures, so product line ownership, roadmap and support responsibility have moved before and could move again during a long contract term.

Retail Pro

  • Pricing details not disclosed; requires sales consultation
  • No published technical requirements or system specifications
  • International deployment requires fiscal/tax compliance consultation per region

Pricing, plan by plan

NCR Voyix

On request

No published plan breakdown. See the NCR Voyix review.

Retail Pro

On request

No published plan breakdown. See the Retail Pro review.

Which should you pick?

Choose NCR Voyix if

  • You need restaurant point of sale.
  • You also want retail store systems.

Choose Retail Pro if

  • You need point of sale.
  • You work on iOS, Android, Windows.
  • You also want inventory management.

Questions people ask

Is NCR Voyix or Retail Pro better?
Neither clearly leads. NCR Voyix starts at On request and Retail Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NCR Voyix or Retail Pro?
NCR Voyix starts at On request and Retail Pro at On request.
Does NCR Voyix or Retail Pro run on more platforms?
NCR Voyix runs on Web. Retail Pro runs on iOS, Android, Windows.
What is NCR Voyix best used for?
NCR Voyix is most often used for a restaurant group standardising point of sale across dozens or hundreds of sites, a retail chain replacing ageing in-store lane systems and self-checkout hardware, an operator needing central menu and price control pushed reliably to every location, a business consolidating pos, loyalty and payments under a single supplier contract. Of those, a restaurant group standardising point of sale across dozens or hundreds of sites and a retail chain replacing ageing in-store lane systems and self-checkout hardware are not what Retail Pro is typically brought in for.
What can NCR Voyix do that Retail Pro cannot?
NCR Voyix covers Restaurant point of sale, Retail store systems, Central management, Digital ordering. Retail Pro covers Point of sale, Inventory management, Customer database, Employee management.

Answered from the vendors’ own pages

NCR Voyix: Is this an e-commerce platform?

No. It runs stores and restaurants. If you need an online storefront you are buying that separately and integrating it.

Retail Pro: How much does Retail Pro cost?

Retail Pro does not publish specific pricing on its website. The company describes a 'Pay As You Grow' model but directs interested retailers to request a consultation or brochure to obtain actual pricing quotes customized to their business needs.

Source
NCR Voyix: What does it cost?

Nothing is published. Pricing is negotiated per deal and includes hardware and implementation, so budget for a first year total well above the software subscription.

NCR Voyix: Who is it actually for?

Multi-site chains. An independent restaurant or single shop is not the buyer and will get better economics from a self-serve POS.

NCR Voyix: What should I ask during negotiation?

Get the roadmap and support ownership for your specific product line in writing, given the corporate restructuring, and get the exit terms and data extraction rights defined before signature.

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