E-Commerce · head to head
BigCommerce vs NCR Voyix

BigCommerce
E-Commerce
Hosted e-commerce platform that charges no transaction fee and no surcharge for third party gateways
- From
- $29.95/month
- Rated
- -

NCR Voyix
E-Commerce
Enterprise point of sale and commerce software for retail and restaurant chains
- From
- On request
- Rated
- -
The short version
- Each has a real cost: BigCommerce plans are gated on annual online sales, so a strong year pushes you into a higher tier and a higher subscription even though your traffic, catalogue and resource usage are unchanged.; NCR Voyix pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
- They diverge on capability: BigCommerce covers No platform transaction fee, NCR Voyix covers Restaurant point of sale.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which BigCommerce and NCR Voyix actually diverge.
| Attribute | BigCommerce | NCR Voyix |
|---|---|---|
| Starting price | $29.95/month | On request |
| Pricing model | subscription | quote |
| Founded | 2009 | Unknown |
Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (E-Commerce).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BigCommerce
- No platform transaction fee
- Stencil theme framework
- Multi-storefront
- Faceted search
- B2B capabilities
- Headless support
- Built-in tax integrations
- Multi-currency
Only in NCR Voyix
- Restaurant point of sale
- Retail store systems
- Central management
- Digital ordering
- Loyalty programmes
- Payment processing
- Professional services
What people use each for
The jobs each tool is most often brought in to do.
BigCommerce
- A merchant whose volume makes a percentage transaction fee the largest line in the platform decisionnot NCR Voyix
- A retailer needing several branded storefronts sharing one catalogue and one back officenot NCR Voyix
- A B2B seller who needs company accounts and customer-specific price lists without custom developmentnot NCR Voyix
- A team going headless who wants a managed commerce back end rather than a self-hosted onenot NCR Voyix
NCR Voyix
- A restaurant group standardising point of sale across dozens or hundreds of sitesnot BigCommerce
- A retail chain replacing ageing in-store lane systems and self-checkout hardwarenot BigCommerce
- An operator needing central menu and price control pushed reliably to every locationnot BigCommerce
- A business consolidating POS, loyalty and payments under a single supplier contractnot BigCommerce
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BigCommerce
- Plans are gated on annual online sales, so a strong year pushes you into a higher tier and a higher subscription even though your traffic, catalogue and resource usage are unchanged.
- There is a documented ceiling on the number of variants a single product can have, which breaks configurable, made-to-measure and heavily optioned catalogues and forces awkward workarounds such as splitting one product into several listings.
- The application marketplace is much smaller than the largest competitor's, so a specific integration or niche feature is more often a custom build, and custom builds are the line item that quietly exceeds the platform cost.
- Theme customisation past the visual settings means Stencil, Handlebars templates and a local command line workflow, so changes that look small to a marketing team still require a developer and a deployment.
- Migrating out moves products and inventory reasonably well and moves the things that matter badly, since customer passwords cannot be exported in usable form, order history rarely transfers intact, and reviews and URL structure have to be rebuilt with a redirect map you must produce yourself or lose the search traffic.
NCR Voyix
- Pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
- Contracts run for years and include hardware, so the commitment is capital as well as subscription, and a refresh cycle you fund is built into the relationship from the start.
- Implementation requires professional services or a partner, so the true first year cost is a multiple of the software line and the go-live date depends on a third party's delivery schedule rather than your own team.
- The system becomes entangled with payments, loyalty, kitchen and back office integrations, so replacing it later is a multi-year programme and the switching cost grows every year you stay.
- NCR has been through a corporate split and subsequent divestitures, so product line ownership, roadmap and support responsibility have moved before and could move again during a long contract term.
Pricing, plan by plan
BigCommerce
$29.95/month- Standard$29.95/month
- Unlimited products
- 2 staff accounts
- Basic reports
- Plus$79.95/month
- All Standard features
- Up to 5 staff accounts
- Advanced reports
NCR Voyix
On requestNo published plan breakdown. See the NCR Voyix review.
Which should you pick?
Choose BigCommerce if
- You need no platform transaction fee.
- You also want stencil theme framework.
Choose NCR Voyix if
- You need restaurant point of sale.
- You also want retail store systems.
Questions people ask
- Is BigCommerce or NCR Voyix better?
- Neither clearly leads. BigCommerce starts at $29.95/month and NCR Voyix at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BigCommerce or NCR Voyix?
- BigCommerce starts at $29.95/month and NCR Voyix at On request.
- Does BigCommerce or NCR Voyix run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- What is BigCommerce best used for?
- BigCommerce is most often used for a merchant whose volume makes a percentage transaction fee the largest line in the platform decision, a retailer needing several branded storefronts sharing one catalogue and one back office, a b2b seller who needs company accounts and customer-specific price lists without custom development, a team going headless who wants a managed commerce back end rather than a self-hosted one. Of those, a merchant whose volume makes a percentage transaction fee the largest line in the platform decision and a retailer needing several branded storefronts sharing one catalogue and one back office are not what NCR Voyix is typically brought in for.
- What can BigCommerce do that NCR Voyix cannot?
- BigCommerce covers No platform transaction fee, Stencil theme framework, Multi-storefront, Faceted search. NCR Voyix covers Restaurant point of sale, Retail store systems, Central management, Digital ordering.
Answered from the vendors’ own pages
BigCommerce: Does BigCommerce charge transaction fees?
No, and it does not surcharge third party payment gateways either. Revenue affects the price through plan sales thresholds instead.
NCR Voyix: Is this an e-commerce platform?
No. It runs stores and restaurants. If you need an online storefront you are buying that separately and integrating it.
BigCommerce: What happens when I exceed my plan's sales threshold?
You move to the next plan tier. Model this at your projected growth rate, because the increase is driven by revenue rather than by usage.
NCR Voyix: What does it cost?
Nothing is published. Pricing is negotiated per deal and includes hardware and implementation, so budget for a first year total well above the software subscription.
BigCommerce: Is the app ecosystem large enough?
It covers the common integrations. For anything niche, assume a development project rather than an install, and price that in before comparing subscriptions.
NCR Voyix: Who is it actually for?
Multi-site chains. An independent restaurant or single shop is not the buyer and will get better economics from a self-serve POS.
BigCommerce: How hard is it to leave?
Products export cleanly. Customer passwords, order history, reviews and SEO URLs do not. Build the redirect map before you cut over, not after traffic drops.
NCR Voyix: What should I ask during negotiation?
Get the roadmap and support ownership for your specific product line in writing, given the corporate restructuring, and get the exit terms and data extraction rights defined before signature.
Related pages
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