E-Commerce · head to head
Klarna vs NCR Voyix

Klarna
E-Commerce
Buy now pay later and instalment checkout for online and in-store merchants
- From
- On request
- Rated
- -

NCR Voyix
E-Commerce
Enterprise point of sale and commerce software for retail and restaurant chains
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Klarna merchant fees for the short-term products run around 5.99% plus a fixed fee in the United States, roughly double a standard card rate, so unless Klarna measurably lifts average order value or conversion it is a straight margin loss.; NCR Voyix pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
- They diverge on capability: Klarna covers Pay in 4, NCR Voyix covers Restaurant point of sale.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Klarna and NCR Voyix actually diverge.
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (E-Commerce).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Klarna
- Pay in 4
- Pay in 30 days
- Longer-term financing
- Klarna app placement
- Klarna Checkout
- In-store payments
- On-site messaging
- Merchant portal
Only in NCR Voyix
- Restaurant point of sale
- Retail store systems
- Central management
- Digital ordering
- Loyalty programmes
- Payment processing
- Professional services
What people use each for
The jobs each tool is most often brought in to do.
Klarna
- A fashion or furniture retailer with average order values high enough that a 3% fee uplift is repaid by a larger basketnot NCR Voyix
- A merchant selling to younger shoppers who have low credit card penetration and would otherwise abandon at checkoutnot NCR Voyix
- A European retailer wanting a single hosted checkout that handles instalments, invoice and card in one flownot NCR Voyix
- A brand that wants distribution inside Klarna's shopping app as an acquisition channel rather than only a payment optionnot NCR Voyix
NCR Voyix
- A restaurant group standardising point of sale across dozens or hundreds of sitesnot Klarna
- A retail chain replacing ageing in-store lane systems and self-checkout hardwarenot Klarna
- An operator needing central menu and price control pushed reliably to every locationnot Klarna
- A business consolidating POS, loyalty and payments under a single supplier contractnot Klarna
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Klarna
- Merchant fees for the short-term products run around 5.99% plus a fixed fee in the United States, roughly double a standard card rate, so unless Klarna measurably lifts average order value or conversion it is a straight margin loss.
- Rates are negotiated and unpublished, which means small merchants pay the standard rate while large ones negotiate down, and you cannot benchmark what you are being charged without going to market.
- Returns and partial refunds are handled through Klarna's systems rather than your payment processor, so your finance team reconciles a second settlement flow and customer service handles a second dispute process.
- Buy now pay later is being brought under consumer credit regulation in the UK, the EU and Australia, which is already changing affordability checks and disclosures; the checkout experience that converts today may be legally required to add friction.
- Klarna owns the post-purchase relationship, sending payment reminders and marketing in its own name, so a shopper who has a poor collections experience associates it with your brand while you have no control over the messaging.
NCR Voyix
- Pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
- Contracts run for years and include hardware, so the commitment is capital as well as subscription, and a refresh cycle you fund is built into the relationship from the start.
- Implementation requires professional services or a partner, so the true first year cost is a multiple of the software line and the go-live date depends on a third party's delivery schedule rather than your own team.
- The system becomes entangled with payments, loyalty, kitchen and back office integrations, so replacing it later is a multi-year programme and the switching cost grows every year you stay.
- NCR has been through a corporate split and subsequent divestitures, so product line ownership, roadmap and support responsibility have moved before and could move again during a long contract term.
Pricing, plan by plan
Klarna
On request- Klarna for Business$undefined/year
- Per-transaction percentage plus a fixed fee, negotiated by merchant
- No published rate card; rates vary by market, product and volume
- Short-term products priced materially above card interchange
NCR Voyix
On requestNo published plan breakdown. See the NCR Voyix review.
Which should you pick?
Choose Klarna if
- You need pay in 4.
- You work on Web, iOS, Android.
- You also want pay in 30 days.
Choose NCR Voyix if
- You need restaurant point of sale.
- You also want retail store systems.
Questions people ask
- Is Klarna or NCR Voyix better?
- Neither clearly leads. Klarna starts at On request and NCR Voyix at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Klarna or NCR Voyix?
- Klarna starts at On request and NCR Voyix at On request.
- Does Klarna or NCR Voyix run on more platforms?
- Klarna runs on Web, iOS, Android. NCR Voyix runs on Web.
- What is Klarna best used for?
- Klarna is most often used for a fashion or furniture retailer with average order values high enough that a 3% fee uplift is repaid by a larger basket, a merchant selling to younger shoppers who have low credit card penetration and would otherwise abandon at checkout, a european retailer wanting a single hosted checkout that handles instalments, invoice and card in one flow, a brand that wants distribution inside klarna's shopping app as an acquisition channel rather than only a payment option. Of those, a fashion or furniture retailer with average order values high enough that a 3% fee uplift is repaid by a larger basket and a merchant selling to younger shoppers who have low credit card penetration and would otherwise abandon at checkout are not what NCR Voyix is typically brought in for.
- What can Klarna do that NCR Voyix cannot?
- Klarna covers Pay in 4, Pay in 30 days, Longer-term financing, Klarna app placement. NCR Voyix covers Restaurant point of sale, Retail store systems, Central management, Digital ordering.
Answered from the vendors’ own pages
Klarna: What does Klarna cost a merchant?
Klarna does not publish a rate card. In the United States most merchants pay around 5.99% plus $0.30 for short-term products, with longer-term financing nearer 3.29% plus $0.30, and large merchants negotiate lower.
NCR Voyix: Is this an e-commerce platform?
No. It runs stores and restaurants. If you need an online storefront you are buying that separately and integrating it.
Klarna: Does the merchant carry the credit risk?
No. Klarna pays the merchant the full amount less fees and takes the risk of the shopper not paying.
NCR Voyix: What does it cost?
Nothing is published. Pricing is negotiated per deal and includes hardware and implementation, so budget for a first year total well above the software subscription.
Klarna: Can I use Klarna alongside my existing processor?
Yes. It is normally added as an additional payment method through Shopify, Adyen, Stripe or a direct integration rather than replacing your card acquirer.
NCR Voyix: Who is it actually for?
Multi-site chains. An independent restaurant or single shop is not the buyer and will get better economics from a self-serve POS.
Klarna: Is Klarna still independent?
Yes. It listed on the New York Stock Exchange in September 2025 and holds a Swedish banking licence.
NCR Voyix: What should I ask during negotiation?
Get the roadmap and support ownership for your specific product line in writing, given the corporate restructuring, and get the exit terms and data extraction rights defined before signature.
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