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E-Commerce · head to head

Loox vs Retail Pro

Loox logo

Loox

E-Commerce

Photo reviews and referrals for Shopify stores

From
$14.99/month
Rated
-
Full reviewWebsite
Retail Pro logo

Retail Pro

E-Commerce

Comprehensive retail management software

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Loox beginner plan limited to 500 total orders; Retail Pro pricing details not disclosed; requires sales consultation
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Loox and Retail Pro actually diverge.

Attributes where Loox and Retail Pro differ
AttributeLooxRetail Pro
Starting price$14.99/monthOn request
Pricing modelsubscriptionUnknown
PlatformsWebiOS, Android, Windows
FoundedUnknown1988

Identical on both: free tier (No), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loox

Nothing recorded that Retail Pro does not also cover.

Only in Retail Pro

  • Point of sale
  • Inventory management
  • Customer database
  • Employee management
  • Sales analytics
  • Promotion management
  • Multi-store support
  • Reporting tools

What people use each for

The jobs each tool is most often brought in to do.

Loox

  • Collecting visual reviews and customer photosnot Retail Pro
  • Displaying reviews across product pages and checkoutnot Retail Pro
  • Syncing reviews across multiple sales channelsnot Retail Pro
  • Running referral and discount programs from reviewsnot Retail Pro

Retail Pro

  • Multi-location retail POS operations (1 to 250+ stores)not Loox
  • Inventory management with serialized product trackingnot Loox
  • Customer loyalty programs via AppCard integrationnot Loox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loox

  • Beginner plan limited to 500 total orders
  • Convert plan costs $35 more monthly than Beginner but enables unlimited orders
  • Pricing specific to Shopify stores, not available for other platforms

Retail Pro

  • Pricing details not disclosed; requires sales consultation
  • No published technical requirements or system specifications
  • International deployment requires fiscal/tax compliance consultation per region

Pricing, plan by plan

Loox

$14.99/month
  • Beginner$14.99/month
    • Up to 500 total orders
    • Review request emails
    • Discount for photo reviews
  • Convert$49.99/month
    • Unlimited orders
    • Smart visual sorting
    • Review highlights
  • Unlimited$299.99/month
    • Unlimited review requests
    • Unlimited referrals
    • Priority support

Retail Pro

On request

No published plan breakdown. See the Retail Pro review.

Which should you pick?

Choose Loox if

Nothing in the data separates Loox from Retail Pro on the points above - pick on price and on how each one feels to use.

Loox review

Choose Retail Pro if

  • You need point of sale.
  • You work on iOS, Android, Windows.
  • You also want inventory management.
Retail Pro review

Questions people ask

Is Loox or Retail Pro better?
Neither clearly leads. Loox starts at $14.99/month and Retail Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loox or Retail Pro?
Loox starts at $14.99/month and Retail Pro at On request.
Does Loox or Retail Pro run on more platforms?
Loox runs on Web. Retail Pro runs on iOS, Android, Windows.
What is Loox best used for?
Loox is most often used for collecting visual reviews and customer photos, displaying reviews across product pages and checkout, syncing reviews across multiple sales channels, running referral and discount programs from reviews. Of those, collecting visual reviews and customer photos and displaying reviews across product pages and checkout are not what Retail Pro is typically brought in for.
What can Loox do that Retail Pro cannot?
Retail Pro covers Point of sale, Inventory management, Customer database, Employee management.

Answered from the vendors’ own pages

Loox: How much does Loox cost?

Loox pricing starts at $14.99 per month for the Beginner plan, $49.99 per month for Convert, and $299.99 per month for Unlimited. Billing occurs through Shopify with no annual commitment required.

Source
Retail Pro: How much does Retail Pro cost?

Retail Pro does not publish specific pricing on its website. The company describes a 'Pay As You Grow' model but directs interested retailers to request a consultation or brochure to obtain actual pricing quotes customized to their business needs.

Source
Loox: What is the main difference between Loox's Beginner and Convert plans?

Beginner plan is limited to 500 total orders and includes basic review features. Convert allows unlimited orders and adds smart visual sorting, video reviews, Google Shopping integration, AI review stories, auto-translated reviews, and AI review replies.

Source
Loox: Is there a free version of Loox?

Loox offers a free trial to start, but paid plans begin at $14.99 per month. No permanent free version is available.

Source
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