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E-Commerce · head to head

NCR Voyix vs Shopkeep

NCR Voyix logo

NCR Voyix

E-Commerce

Enterprise point of sale and commerce software for retail and restaurant chains

From
On request
Rated
-
Full reviewWebsite
Shopkeep logo

Shopkeep

E-Commerce

Cloud-based POS for small businesses

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: NCR Voyix pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.; Shopkeep all plans require 24/7 phone and chat support; no tiered support options
  • They diverge on capability: NCR Voyix covers Restaurant point of sale, Shopkeep covers Point of sale.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which NCR Voyix and Shopkeep actually diverge.

Attributes where NCR Voyix and Shopkeep differ
AttributeNCR VoyixShopkeep
Starting priceOn request$89/month
Pricing modelquotesubscription
PlatformsWebiPad, Web
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NCR Voyix

  • Restaurant point of sale
  • Retail store systems
  • Central management
  • Digital ordering
  • Loyalty programmes
  • Professional services

Only in Shopkeep

  • Point of sale
  • Inventory management
  • Customer profiles
  • Sales analytics
  • Employee management
  • Mobile POS
  • Reporting

Both cover

  • Payment processing

What people use each for

The jobs each tool is most often brought in to do.

NCR Voyix

  • A restaurant group standardising point of sale across dozens or hundreds of sitesnot Shopkeep
  • A retail chain replacing ageing in-store lane systems and self-checkout hardwarenot Shopkeep
  • An operator needing central menu and price control pushed reliably to every locationnot Shopkeep
  • A business consolidating POS, loyalty and payments under a single supplier contractnot Shopkeep

Shopkeep

No use cases recorded yet. See the Shopkeep review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NCR Voyix

  • Pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
  • Contracts run for years and include hardware, so the commitment is capital as well as subscription, and a refresh cycle you fund is built into the relationship from the start.
  • Implementation requires professional services or a partner, so the true first year cost is a multiple of the software line and the go-live date depends on a third party's delivery schedule rather than your own team.
  • The system becomes entangled with payments, loyalty, kitchen and back office integrations, so replacing it later is a multi-year programme and the switching cost grows every year you stay.
  • NCR has been through a corporate split and subsequent divestitures, so product line ownership, roadmap and support responsibility have moved before and could move again during a long contract term.

Shopkeep

  • All plans require 24/7 phone and chat support; no tiered support options
  • Prices vary by business type and industry with additional service fees possible
  • Extra locations and registers incur additional charges beyond base plan cost

Pricing, plan by plan

NCR Voyix

On request

No published plan breakdown. See the NCR Voyix review.

Shopkeep

$89/month
  • Basic$89/month
    • Retail POS platform
    • 1 register included
    • Integrated Payments 1.5%
  • Core$149/month
    • All Basic features
    • Advanced management tools
    • Business growth support
  • Plus$289/month
    • All Core features
    • Advanced customization
    • Established retail operations support

Which should you pick?

Choose NCR Voyix if

  • You need restaurant point of sale.
  • You also want retail store systems.
NCR Voyix review

Choose Shopkeep if

  • You need point of sale.
  • You work on iPad, Web.
  • You also want inventory management.
Shopkeep review

Questions people ask

Is NCR Voyix or Shopkeep better?
Neither clearly leads. NCR Voyix starts at On request and Shopkeep at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NCR Voyix or Shopkeep?
NCR Voyix starts at On request and Shopkeep at $89/month.
Does NCR Voyix or Shopkeep run on more platforms?
NCR Voyix runs on Web. Shopkeep runs on iPad, Web.
What is NCR Voyix best used for?
NCR Voyix is most often used for a restaurant group standardising point of sale across dozens or hundreds of sites, a retail chain replacing ageing in-store lane systems and self-checkout hardware, an operator needing central menu and price control pushed reliably to every location, a business consolidating pos, loyalty and payments under a single supplier contract. Of those, a restaurant group standardising point of sale across dozens or hundreds of sites and a retail chain replacing ageing in-store lane systems and self-checkout hardware are not what Shopkeep is typically brought in for.
What can NCR Voyix do that Shopkeep cannot?
NCR Voyix covers Restaurant point of sale, Retail store systems, Central management, Digital ordering. Shopkeep covers Point of sale, Inventory management, Customer profiles, Sales analytics. Both handle Payment processing.

Answered from the vendors’ own pages

NCR Voyix: Is this an e-commerce platform?

No. It runs stores and restaurants. If you need an online storefront you are buying that separately and integrating it.

Shopkeep: What is included in the Lightspeed Retail Basic plan at $89 per month?

The Basic plan includes 1 register, retail POS platform, integrated payments at 1.5% card-present rate, inventory management, Lightspeed Wholesale access, NuORDER Catalog with 5 million+ products, built-in eCommerce, loyalty programs, and 24/7 support.

Source
NCR Voyix: What does it cost?

Nothing is published. Pricing is negotiated per deal and includes hardware and implementation, so budget for a first year total well above the software subscription.

Shopkeep: How much can I save by paying annually instead of monthly?

Shopkeep (Lightspeed Retail) offers up to 18% discount when paying annually instead of month-to-month. All three plans (Basic, Core, Plus) qualify for this annual discount.

Source
NCR Voyix: Who is it actually for?

Multi-site chains. An independent restaurant or single shop is not the buyer and will get better economics from a self-serve POS.

Shopkeep: What additional costs should I budget beyond the monthly subscription?

Beyond the monthly plan cost, extra locations require additional charges, extra registers incur per-register fees, and hardware (terminals, scanners, iPad devices) have separate costs. Integrated payment processing charges 1.5% per transaction.

Source
NCR Voyix: What should I ask during negotiation?

Get the roadmap and support ownership for your specific product line in writing, given the corporate restructuring, and get the exit terms and data extraction rights defined before signature.

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