Softwr

E-Commerce · head to head

Loox vs NCR Voyix

Loox logo

Loox

E-Commerce

Photo reviews and referrals for Shopify stores

From
$14.99/month
Rated
-
Full reviewWebsite
NCR Voyix logo

NCR Voyix

E-Commerce

Enterprise point of sale and commerce software for retail and restaurant chains

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Loox beginner plan limited to 500 total orders; NCR Voyix pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Loox and NCR Voyix actually diverge.

Attributes where Loox and NCR Voyix differ
AttributeLooxNCR Voyix
Starting price$14.99/monthOn request
Pricing modelsubscriptionquote

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loox

Nothing recorded that NCR Voyix does not also cover.

Only in NCR Voyix

  • Restaurant point of sale
  • Retail store systems
  • Central management
  • Digital ordering
  • Loyalty programmes
  • Payment processing
  • Professional services

What people use each for

The jobs each tool is most often brought in to do.

Loox

  • Collecting visual reviews and customer photosnot NCR Voyix
  • Displaying reviews across product pages and checkoutnot NCR Voyix
  • Syncing reviews across multiple sales channelsnot NCR Voyix
  • Running referral and discount programs from reviewsnot NCR Voyix

NCR Voyix

  • A restaurant group standardising point of sale across dozens or hundreds of sitesnot Loox
  • A retail chain replacing ageing in-store lane systems and self-checkout hardwarenot Loox
  • An operator needing central menu and price control pushed reliably to every locationnot Loox
  • A business consolidating POS, loyalty and payments under a single supplier contractnot Loox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loox

  • Beginner plan limited to 500 total orders
  • Convert plan costs $35 more monthly than Beginner but enables unlimited orders
  • Pricing specific to Shopify stores, not available for other platforms

NCR Voyix

  • Pricing is negotiated and unpublished, so there is no way to sanity check a quote against a list price, and comparison against competitors requires running a full procurement rather than reading two pricing pages.
  • Contracts run for years and include hardware, so the commitment is capital as well as subscription, and a refresh cycle you fund is built into the relationship from the start.
  • Implementation requires professional services or a partner, so the true first year cost is a multiple of the software line and the go-live date depends on a third party's delivery schedule rather than your own team.
  • The system becomes entangled with payments, loyalty, kitchen and back office integrations, so replacing it later is a multi-year programme and the switching cost grows every year you stay.
  • NCR has been through a corporate split and subsequent divestitures, so product line ownership, roadmap and support responsibility have moved before and could move again during a long contract term.

Pricing, plan by plan

Loox

$14.99/month
  • Beginner$14.99/month
    • Up to 500 total orders
    • Review request emails
    • Discount for photo reviews
  • Convert$49.99/month
    • Unlimited orders
    • Smart visual sorting
    • Review highlights
  • Unlimited$299.99/month
    • Unlimited review requests
    • Unlimited referrals
    • Priority support

NCR Voyix

On request

No published plan breakdown. See the NCR Voyix review.

Which should you pick?

Choose Loox if

Nothing in the data separates Loox from NCR Voyix on the points above - pick on price and on how each one feels to use.

Loox review

Choose NCR Voyix if

  • You need restaurant point of sale.
  • You also want retail store systems.
NCR Voyix review

Questions people ask

Is Loox or NCR Voyix better?
Neither clearly leads. Loox starts at $14.99/month and NCR Voyix at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loox or NCR Voyix?
Loox starts at $14.99/month and NCR Voyix at On request.
Does Loox or NCR Voyix run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Loox best used for?
Loox is most often used for collecting visual reviews and customer photos, displaying reviews across product pages and checkout, syncing reviews across multiple sales channels, running referral and discount programs from reviews. Of those, collecting visual reviews and customer photos and displaying reviews across product pages and checkout are not what NCR Voyix is typically brought in for.
What can Loox do that NCR Voyix cannot?
NCR Voyix covers Restaurant point of sale, Retail store systems, Central management, Digital ordering.

Answered from the vendors’ own pages

Loox: How much does Loox cost?

Loox pricing starts at $14.99 per month for the Beginner plan, $49.99 per month for Convert, and $299.99 per month for Unlimited. Billing occurs through Shopify with no annual commitment required.

Source
NCR Voyix: Is this an e-commerce platform?

No. It runs stores and restaurants. If you need an online storefront you are buying that separately and integrating it.

Loox: What is the main difference between Loox's Beginner and Convert plans?

Beginner plan is limited to 500 total orders and includes basic review features. Convert allows unlimited orders and adds smart visual sorting, video reviews, Google Shopping integration, AI review stories, auto-translated reviews, and AI review replies.

Source
NCR Voyix: What does it cost?

Nothing is published. Pricing is negotiated per deal and includes hardware and implementation, so budget for a first year total well above the software subscription.

Loox: Is there a free version of Loox?

Loox offers a free trial to start, but paid plans begin at $14.99 per month. No permanent free version is available.

Source
NCR Voyix: Who is it actually for?

Multi-site chains. An independent restaurant or single shop is not the buyer and will get better economics from a self-serve POS.

NCR Voyix: What should I ask during negotiation?

Get the roadmap and support ownership for your specific product line in writing, given the corporate restructuring, and get the exit terms and data extraction rights defined before signature.

Share

Related pages

More on Loox

More on NCR Voyix

Keep looking

Other head to heads