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Government · head to head

Granicus vs MyRec.com

Granicus logo

Granicus

Government

Digital Government Experiences Platform

From
$500/month
Rated
-
Full reviewWebsite
MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Granicus pricing is custom-quoted and not publicly available; MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • They diverge on capability: Granicus covers Citizen Communications, MyRec.com covers Revenue-based annual fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Granicus and MyRec.com actually diverge.

Attributes where Granicus and MyRec.com differ
AttributeGranicusMyRec.com
Starting price$500/monthOn request
Pricing modelsubscriptionPer year by department annual revenue
PlatformsWeb, MobileWeb
Founded1999Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Granicus

  • Citizen Communications
  • Meeting Management
  • Digital Forms
  • Website Management
  • Records Management
  • Salesforce
  • Microsoft 365
  • Google Workspace

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

What people use each for

The jobs each tool is most often brought in to do.

Granicus

  • Citizen Servicesnot MyRec.com
  • Records Managementnot MyRec.com
  • Public Safetynot MyRec.com
  • Civic Engagementnot MyRec.com

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot Granicus
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot Granicus
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot Granicus
  • A department needing field permits and league scheduling without buying a facilities management suitenot Granicus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Granicus

  • Pricing is custom-quoted and not publicly available
  • Complex sales process for government agencies
  • Integration with legacy government systems can be challenging

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

Pricing, plan by plan

Granicus

$500/month
  • Government Starter$500/month
    • Communications Cloud
    • Meeting Management
    • Digital Services

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

Which should you pick?

Choose Granicus if

  • You need citizen communications.
  • You work on Web, Mobile.
  • You also want meeting management.
Granicus review

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Questions people ask

Is Granicus or MyRec.com better?
Neither clearly leads. Granicus starts at $500/month and MyRec.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Granicus or MyRec.com?
Granicus starts at $500/month and MyRec.com at On request.
Does Granicus or MyRec.com run on more platforms?
Granicus runs on Web, Mobile. MyRec.com runs on Web.
What is Granicus best used for?
Granicus is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what MyRec.com is typically brought in for.
What can Granicus do that MyRec.com cannot?
Granicus covers Citizen Communications, Meeting Management, Digital Forms, Website Management. MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale.

Answered from the vendors’ own pages

Granicus: How many government agencies use Granicus?

Over 5,500 federal, state, and local government agencies use Granicus, reaching more than 300 million citizen subscribers.

Source
MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

Granicus: What does Granicus Engagement Cloud provide?

Granicus Engagement Cloud combines government communications, website management, meeting and agenda management, records management, and citizen service digitization.

Source
MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

Granicus: What are the main features of Granicus?

Granicus provides tools for managing public communications, citizen feedback collection, community event management, online surveys, event registration, and live-streaming capabilities.

Source
MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

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