Softwr

Government · head to head

Accela vs MyRec.com

Accela logo

Accela

Government

Civic Solutions for Modern Government

From
$800/month
Rated
-
Full reviewWebsite
MyRec.com logo

MyRec.com

Government

Recreation management for small parks departments, priced on your annual revenue with no contract

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Accela pricing not publicly available; requires sales consultation and government procurement process; MyRec.com the annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • They diverge on capability: Accela covers Building Permits, MyRec.com covers Revenue-based annual fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Accela and MyRec.com actually diverge.

Attributes where Accela and MyRec.com differ
AttributeAccelaMyRec.com
Starting price$800/monthOn request
Pricing modelsubscriptionPer year by department annual revenue
Founded1999Unknown

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Accela

  • Building Permits
  • Business Licenses
  • Code Enforcement
  • Planning & Zoning
  • Environmental Health
  • Esri ArcGIS
  • Bluebeam
  • DocuSign

Only in MyRec.com

  • Revenue-based annual fee
  • Programme registration
  • Facility reservations
  • Point of sale
  • League scheduling
  • Everything included

What people use each for

The jobs each tool is most often brought in to do.

Accela

  • Citizen Servicesnot MyRec.com
  • Records Managementnot MyRec.com
  • Public Safetynot MyRec.com
  • Civic Engagementnot MyRec.com

MyRec.com

  • A town recreation department of one or two staff moving off paper registration forms and a shared spreadsheetnot Accela
  • A department that wants to choose its own payment processor rather than accept the software vendor ratenot Accela
  • Replacing a system that charges per module, where every new programme type triggered an upsellnot Accela
  • A department needing field permits and league scheduling without buying a facilities management suitenot Accela

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Accela

  • Pricing not publicly available; requires sales consultation and government procurement process
  • Significant upfront implementation costs typical of enterprise government software
  • Complex deployment requiring significant customization for different agency workflows

MyRec.com

  • The annual fee scales with department revenue, so a successful department pays more for the same software as its programme income grows.
  • It is built for small and mid-sized departments and lacks the permitting, aquatics and multi-facility depth a large city requires.
  • Credit card processing is explicitly excluded from the fee, so the total cost depends on a merchant agreement the department must source and negotiate itself.
  • Integration surface is thin, with no meaningful connection to municipal ERP or finance systems, meaning revenue reconciliation is a manual export.
  • The vendor is small, so there is limited third-party consulting capacity and a narrow bench for support during peak registration periods.

Pricing, plan by plan

Accela

$800/month
  • Civic Platform$800/month
    • Permitting
    • Licensing
    • Code Enforcement

MyRec.com

On request
  • MyRec.com$undefined/year
    • Single annual fee calculated from department annual revenue
    • Third parties report entry around 2,850 to 3,445 USD per year
    • Site build, onboarding and training included

Which should you pick?

Choose Accela if

  • You need building permits.
  • You also want business licenses.
Accela review

Choose MyRec.com if

  • You need revenue-based annual fee.
  • You also want programme registration.
MyRec.com review

Questions people ask

Is Accela or MyRec.com better?
Neither clearly leads. Accela starts at $800/month and MyRec.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Accela or MyRec.com?
Accela starts at $800/month and MyRec.com at On request.
Does Accela or MyRec.com run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Accela best used for?
Accela is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what MyRec.com is typically brought in for.
What can Accela do that MyRec.com cannot?
Accela covers Building Permits, Business Licenses, Code Enforcement, Planning & Zoning. MyRec.com covers Revenue-based annual fee, Programme registration, Facility reservations, Point of sale.

Answered from the vendors’ own pages

Accela: What government functions does Accela's Civic Platform cover?

Accela provides solutions for permitting (building, planning, zoning), licensing (business, occupational, alcohol), public health (environmental health, fire prevention), asset management, and citizen services (complaints, requests).

Source
MyRec.com: How is MyRec priced?

A single annual fee calculated from your department annual revenue, using a calculator on the MyRec site. Third parties report entry around 2,850 to 3,445 USD a year.

Accela: Does Accela include AI capabilities?

Yes. Accela offers CivicAI, described as AI built for government rather than adapted from commercial solutions, with emphasis on explainability and auditability for regulatory compliance.

Source
MyRec.com: Is there a setup fee?

No. Site build, onboarding and training are included in the annual fee.

Accela: Can Accela handle multiple department reviews simultaneously?

Yes. Accela's building permitting module enables concurrent multi-department review where fire, planning, public works, and utilities departments review applications simultaneously, with real-time tracking of annotations and approvals.

Source
MyRec.com: Are card fees included?

No. Credit card processing is separate and you arrange your own merchant account.

Accela: How many government agencies use Accela?

Accela serves 900+ government agencies globally, including over 50% of top U.S. cities and counties.

Source
MyRec.com: Is there a contract?

No long-term contract is required, which is unusual in municipal software.

Accela: Does Accela publish its pricing?

No. Accela does not publish pricing on its website. Costs are custom-quoted based on agency size, modules deployed, and integration needs, typically through government procurement processes.

Source
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