Softwr

Government · head to head

iCompass vs OnBase

iCompass logo

iCompass

Government

Meeting and Agenda Management

From
$400/month
Rated
-
Full reviewWebsite
OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: iCompass iCompass (a Diligent Corporation product for local government agenda management) publishes no pricing on its own site; every call to action is Contact Us or Request a Demo, with no figures anywhere on the page.; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
  • They diverge on capability: iCompass covers Agenda Creation, OnBase covers Content Management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which iCompass and OnBase actually diverge.

Attributes where iCompass and OnBase differ
AttributeiCompassOnBase
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20011991

Identical on both: starting price ($400/month), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iCompass

  • Agenda Creation
  • Meeting Minutes
  • Document Management
  • Public Meeting Portal
  • Voting Management
  • Microsoft Office
  • Video Streaming
  • Document Storage

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

iCompass

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

OnBase

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iCompass

  • iCompass (a Diligent Corporation product for local government agenda management) publishes no pricing on its own site; every call to action is Contact Us or Request a Demo, with no figures anywhere on the page.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Pricing, plan by plan

iCompass

$400/month
  • Government$400/month
    • Agenda Management
    • Meeting Minutes
    • Public Portal

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Which should you pick?

Choose iCompass if

  • You need agenda creation.
  • You work on Web, Ios, Android.
  • You also want meeting minutes.
iCompass review

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Questions people ask

Is iCompass or OnBase better?
Neither clearly leads. iCompass starts at $400/month and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iCompass or OnBase?
iCompass starts at $400/month and OnBase at $400/month.
Does iCompass or OnBase run on more platforms?
iCompass runs on Web, Ios, Android. OnBase runs on Web, Mobile.
What is iCompass best used for?
iCompass is most often used for citizen services, records management, public safety, civic engagement.
What can iCompass do that OnBase cannot?
iCompass covers Agenda Creation, Meeting Minutes, Document Management, Public Meeting Portal. OnBase covers Content Management, Workflow Automation, Case Management, Records Management. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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