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Automotive · head to head

IDENTIFIX vs Tekmetric

IDENTIFIX logo

IDENTIFIX

Automotive

Fix it the first time

From
$99/month
Rated
-
Full reviewWebsite
Tekmetric logo

Tekmetric

Automotive

Complete shop management for independent shops

From
$179/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: IDENTIFIX promotional monthly pricing reverts after 2 months: Pro Academy rises from $278/mo to $298/mo and Pro rises from $268/mo to $288/mo; Tekmetric every price is per shop, and each additional location needs its own plan subscription
  • They diverge on capability: IDENTIFIX covers Direct-Hit database, Tekmetric covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which IDENTIFIX and Tekmetric actually diverge.

Attributes where IDENTIFIX and Tekmetric differ
AttributeIDENTIFIXTekmetric
Starting price$99/month$179/month
PlatformsWeb, Desktop, MobileWeb, Mobile, App
Founded19872016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in IDENTIFIX

  • Direct-Hit database
  • Confirmed fixes
  • OEM repair info
  • Wiring diagrams
  • TSB access
  • Component locators
  • Hotline support
  • Training videos

Only in Tekmetric

  • Work order management
  • Vehicle history
  • Customer management
  • Scheduling system
  • Estimating tools
  • Invoicing
  • Customer portal
  • Mobile application

Both cover

  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

IDENTIFIX

  • Automotive repair shops looking up verified repair fixes and diagnostic data for specific vehiclesnot Tekmetric

Tekmetric

  • Shop management for independent auto repair shops: repair orders, estimates and invoicingnot IDENTIFIX
  • Digital vehicle inspections shared with customersnot IDENTIFIX
  • Managing parts inventory, vendors and technician job clocksnot IDENTIFIX

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

IDENTIFIX

  • Promotional monthly pricing reverts after 2 months: Pro Academy rises from $278/mo to $298/mo and Pro rises from $268/mo to $288/mo
  • DIY plan at $29.99/mo limits database access to a single vehicle only, versus full vehicle database on Academy and Pro plans
  • Technician training and certification prep are excluded from the Pro plan and included only on the pricier Academy plan

Tekmetric

  • Every price is per shop, and each additional location needs its own plan subscription
  • Two-way texting, the real-time shop dashboard, the technician board and employee performance analytics require the Scale plan at $439 per month
  • The labor guide, time and job clocks and parts and inventory reports are withheld from the entry Start plan at $199 per month
  • Integrated payments, a dedicated account manager and quarterly business reviews are Enterprise only, and Enterprise is custom priced with no published rate
  • Multi-shop management is a $70 per month per shop add-on on top of a plan subscription at every location
  • The Tire Suite add-on costs an extra $39 per month per shop
  • The Marketing add-on costs an extra $345 per month per shop, more than the Scale plan itself
  • The discounted rates such as $179 per month require annual billing

Pricing, plan by plan

IDENTIFIX

$99/month
  • Direct-Hit$99/month
    • Confirmed fixes
    • OEM information
    • Wiring diagrams
  • Direct-Hit Pro$159/month
    • Everything in Direct-Hit
    • Hotline calls
    • Expert assistance
  • Shop Plus$249/month
    • Everything in Pro
    • Multiple users
    • Shop management

Tekmetric

$179/month
  • Start$199/month
    • Inventory management
    • Digital vehicle inspections
    • Smart jobs
  • Grow$349/month
    • All Start features
    • Labor guide
    • Maintenance schedule
  • Scale$439/month
    • All Grow features
    • Two-way texting
    • Real-time shop dashboard
  • Enterprise$null/month
    • Custom pricing
    • Integrated payments
    • Dedicated account manager

Which should you pick?

Choose IDENTIFIX if

  • You need direct-hit database.
  • You work on Web, Desktop, Mobile.
  • You also want confirmed fixes.
IDENTIFIX review

Choose Tekmetric if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want vehicle history.
Tekmetric review

Questions people ask

Is IDENTIFIX or Tekmetric better?
Neither clearly leads. IDENTIFIX starts at $99/month and Tekmetric at $179/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, IDENTIFIX or Tekmetric?
IDENTIFIX starts at $99/month and Tekmetric at $179/month.
Does IDENTIFIX or Tekmetric run on more platforms?
IDENTIFIX runs on Web, Desktop, Mobile. Tekmetric runs on Web, Mobile, App.
What is IDENTIFIX best used for?
IDENTIFIX is most often used for automotive repair shops looking up verified repair fixes and diagnostic data for specific vehicles. Of those, automotive repair shops looking up verified repair fixes and diagnostic data for specific vehicles is not what Tekmetric is typically brought in for.
What can IDENTIFIX do that Tekmetric cannot?
IDENTIFIX covers Direct-Hit database, Confirmed fixes, OEM repair info, Wiring diagrams. Tekmetric covers Work order management, Vehicle history, Customer management, Scheduling system. Both handle Data encryption.

Answered from the vendors’ own pages

IDENTIFIX: What Identifix products are available?

Identifix offers Direct-Hit Pro Academy (professional diagnostic tool with training), Direct-Hit Pro (professional software with 3M+ confirmed fixes), Direct-Hit DIY (described as monthly, low-cost option), Direct-Hit Mobile (mobile access), ShopCentral (cloud shop management), Direct-Help (1-on-1 support), and marketing services.

Source
Tekmetric: Are there per-user fees?

No, Tekmetric charges per shop, not per user. All plans include unlimited users, unlimited repair orders (ROs), unlimited support, and no hidden fees.

Source
IDENTIFIX: Does Identifix have a budget-friendly option?

Yes, Direct-Hit DIY is described as a monthly, low-cost option for individual vehicle owners. Exact pricing requires visiting the store or contacting their sales team.

Source
Tekmetric: Can I pay annually?

Yes, Tekmetric offers both month-to-month and annual subscriptions. Annual billing typically provides savings, and there are no long-term contracts required.

Source
Tekmetric: What add-ons are available?

Tekmetric offers Multi-Shop Management ($70/month per shop), Tire Suite ($39/month per shop), Marketing ($345/month per shop), and Integrated Payments (included in Enterprise plan).

Source
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