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Proposals · head to head

Microsoft Dynamics 365 vs ZoomInfo

Microsoft Dynamics 365 logo

Microsoft Dynamics 365

Proposals

AI-powered business applications for intelligent enterprise

From
$50/month
Rated
-
Full reviewWebsite
ZoomInfo logo

ZoomInfo

Sales Enablement

B2B intelligence and sales acceleration platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Microsoft Dynamics 365 business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate; ZoomInfo zoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.
  • They diverge on capability: Microsoft Dynamics 365 covers Financial management, ZoomInfo covers Contact database.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Microsoft Dynamics 365 and ZoomInfo actually diverge.

Attributes where Microsoft Dynamics 365 and ZoomInfo differ
AttributeMicrosoft Dynamics 365ZoomInfo
Starting price$50/monthOn request
Pricing modelsubscriptionquote
PlatformsCloud, Web, MobileWeb
CategoryProposalsSales Enablement
Founded19752007

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Microsoft Dynamics 365

  • Financial management
  • Supply chain
  • Manufacturing
  • Project operations
  • Customer service
  • Microsoft 365
  • Power BI
  • Power Apps

Only in ZoomInfo

  • Contact database
  • Company intelligence
  • Engagement tools
  • Intent data
  • Chrome extension
  • CRM integration
  • Salesforce
  • HubSpot

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Microsoft Dynamics 365

  • Enterprise CRM and business applications across Sales, Customer Service, Finance, Supply Chain Management, and Business Centralnot ZoomInfo

ZoomInfo

  • Lead generationnot Microsoft Dynamics 365
  • Account-based marketingnot Microsoft Dynamics 365
  • Sales accelerationnot Microsoft Dynamics 365

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Microsoft Dynamics 365

  • Business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • Sales Order Agent and Payables Agent features require separately purchased Copilot Credits on top of the per-user license
  • Agent features additionally require a linked Azure subscription

ZoomInfo

  • ZoomInfo prices on a credit-consumption model rather than flat seats: each contact/company export costs one credit, packages include a fixed number of monthly credits (one named package includes 75K credits), and integrations require a minimum bulk credit purchase to install, per the vendor's own pricing page.

Pricing, plan by plan

Microsoft Dynamics 365

$50/month
  • Finance$135/month
    • Financial management
    • Accounting
    • Budgeting
  • Supply Chain Management$165/month
    • Supply chain planning
    • Inventory management
    • Demand forecasting

ZoomInfo

On request
  • Enterprise pricing$undefined/month
    • Contact database
    • Intelligence
    • Engagement tools

Which should you pick?

Choose Microsoft Dynamics 365 if

  • You need financial management.
  • You work on Cloud, Web, Mobile.
  • You also want supply chain.
Microsoft Dynamics 365 review

Choose ZoomInfo if

  • You need contact database.
  • You also want company intelligence.
ZoomInfo review

Questions people ask

Is Microsoft Dynamics 365 or ZoomInfo better?
Neither clearly leads. Microsoft Dynamics 365 starts at $50/month and ZoomInfo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Microsoft Dynamics 365 or ZoomInfo?
Microsoft Dynamics 365 starts at $50/month and ZoomInfo at On request.
Does Microsoft Dynamics 365 or ZoomInfo run on more platforms?
Microsoft Dynamics 365 runs on Cloud, Web, Mobile. ZoomInfo runs on Web.
What is Microsoft Dynamics 365 best used for?
Microsoft Dynamics 365 is most often used for enterprise crm and business applications across sales, customer service, finance, supply chain management, and business central. Of those, enterprise crm and business applications across sales, customer service, finance, supply chain management, and business central is not what ZoomInfo is typically brought in for.
What can Microsoft Dynamics 365 do that ZoomInfo cannot?
Microsoft Dynamics 365 covers Financial management, Supply chain, Manufacturing, Project operations. ZoomInfo covers Contact database, Company intelligence, Engagement tools, Intent data. Both handle Web support.

Answered from the vendors’ own pages

Microsoft Dynamics 365: What are the pricing options for Microsoft Dynamics 365?

Microsoft does not publish specific pricing on its main Dynamics 365 page. Each application (Sales, Customer Service, Finance, Supply Chain Management, Business Central) has separate pricing that must be obtained by contacting Microsoft sales or visiting application-specific pricing pages.

Source
Microsoft Dynamics 365: Does Dynamics 365 offer a free tier or trial?

No free tier information is published on the main landing page. Customers must contact sales to discuss trial availability or pricing options for their specific use case.

Source
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Related pages

More on Microsoft Dynamics 365

More on ZoomInfo

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