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E-Commerce · head to head

Loox vs Magento

Loox logo

Loox

E-Commerce

Photo reviews and referrals for Shopify stores

From
$14.99/month
Rated
-
Full reviewWebsite
Magento logo

Magento

E-Commerce

Open core commerce platform, free as Magento Open Source and licensed by revenue as Adobe Commerce

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Magento has a free tier, so it costs nothing to try first.
  • Each has a real cost: Loox beginner plan limited to 500 total orders; Magento it is open core rather than open source, so B2B, customer segmentation, content staging and the Adobe analytics and recommendation services sit behind the Adobe Commerce licence, and discovering that mid-project converts a free platform into a revenue-banded contract.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Loox and Magento actually diverge.

Attributes where Loox and Magento differ
AttributeLooxMagento
Starting price$14.99/monthFree
Pricing modelsubscriptionopen-source
Free tierNoYes
FoundedUnknown2008

Identical on both: platforms (Web), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loox

Nothing recorded that Magento does not also cover.

Only in Magento

  • Two editions
  • Complex catalogue handling
  • Multi-store and multi-website
  • Native B2B in the paid edition
  • Multi-currency and multi-region
  • Composer module system
  • GraphQL and REST APIs
  • Hyva and Mage-OS ecosystem

What people use each for

The jobs each tool is most often brought in to do.

Loox

  • Collecting visual reviews and customer photosnot Magento
  • Displaying reviews across product pages and checkoutnot Magento
  • Syncing reviews across multiple sales channelsnot Magento
  • Running referral and discount programs from reviewsnot Magento

Magento

  • A retailer with tens of thousands of SKUs and attribute-heavy catalogue logic that SaaS platforms restrictnot Loox
  • A multi-brand or multi-region group needing separate websites, currencies and tax treatment from one back officenot Loox
  • A B2B seller needing company accounts, negotiated pricing and quoting inside the storefrontnot Loox
  • An enterprise with an in-house or retained development team that treats commerce as owned softwarenot Loox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loox

  • Beginner plan limited to 500 total orders
  • Convert plan costs $35 more monthly than Beginner but enables unlimited orders
  • Pricing specific to Shopify stores, not available for other platforms

Magento

  • It is open core rather than open source, so B2B, customer segmentation, content staging and the Adobe analytics and recommendation services sit behind the Adobe Commerce licence, and discovering that mid-project converts a free platform into a revenue-banded contract.
  • The Adobe Commerce licence is priced on bands of gross merchandise value, so the platform bill increases as the store succeeds and is largely unrelated to the infrastructure or support you consume.
  • A production installation needs a search engine, a cache, a reverse proxy, a message queue and a database tuned together, so hosting is a DevOps engagement rather than a plan, and the first serious traffic event is where under-sizing becomes visible.
  • Minor version upgrades regularly break third party modules, so staying current means a regression testing and remediation project several times a year, and merchants who skip upgrades to avoid that end up running software with unpatched vulnerabilities.
  • The specialist developer market is small and expensive relative to other platforms, so an agency retainer becomes a permanent operating cost and losing that agency is a genuine business continuity problem rather than a procurement inconvenience.

Pricing, plan by plan

Loox

$14.99/month
  • Beginner$14.99/month
    • Up to 500 total orders
    • Review request emails
    • Discount for photo reviews
  • Convert$49.99/month
    • Unlimited orders
    • Smart visual sorting
    • Review highlights
  • Unlimited$299.99/month
    • Unlimited review requests
    • Unlimited referrals
    • Priority support

Magento

Free
  • Magento Open SourceFree
    • Unlimited products
    • Multiple storefronts
    • Advanced marketing
  • Adobe Commerce$20000/year
    • All Open Source features
    • 24/7 enterprise support
    • Managed cloud hosting

Which should you pick?

Choose Loox if

Nothing in the data separates Loox from Magento on the points above - pick on price and on how each one feels to use.

Loox review

Choose Magento if

  • You need two editions.
  • You want to start without paying.
  • You also want complex catalogue handling.
Magento review

Questions people ask

Is Loox or Magento better?
Neither clearly leads. Loox starts at $14.99/month and Magento at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loox or Magento?
Magento has a free tier; the other does not. Paid plans start at $14.99/month for Loox and Free for Magento.
Does Loox or Magento run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Magento for free?
Yes. Magento has a free tier, so you can try it without paying. Loox starts at $14.99/month.
What is Loox best used for?
Loox is most often used for collecting visual reviews and customer photos, displaying reviews across product pages and checkout, syncing reviews across multiple sales channels, running referral and discount programs from reviews. Of those, collecting visual reviews and customer photos and displaying reviews across product pages and checkout are not what Magento is typically brought in for.
What can Loox do that Magento cannot?
Magento covers Two editions, Complex catalogue handling, Multi-store and multi-website, Native B2B in the paid edition.

Answered from the vendors’ own pages

Loox: How much does Loox cost?

Loox pricing starts at $14.99 per month for the Beginner plan, $49.99 per month for Convert, and $299.99 per month for Unlimited. Billing occurs through Shopify with no annual commitment required.

Source
Magento: Is Magento free?

Magento Open Source is. Adobe Commerce is not, and it holds back B2B, segmentation, content staging and the Adobe analytics and recommendation layer. Establish which edition a requirement needs before you commit.

Loox: What is the main difference between Loox's Beginner and Convert plans?

Beginner plan is limited to 500 total orders and includes basic review features. Convert allows unlimited orders and adds smart visual sorting, video reviews, Google Shopping integration, AI review stories, auto-translated reviews, and AI review replies.

Source
Magento: How is Adobe Commerce priced?

On bands of gross merchandise value, so the licence grows with revenue rather than with usage. Model it against your three year forecast, not this year's turnover.

Loox: Is there a free version of Loox?

Loox offers a free trial to start, but paid plans begin at $14.99 per month. No permanent free version is available.

Source
Magento: What does it really cost to run?

Licence if applicable, plus tuned infrastructure, plus a specialist agency or in-house team. For most deployments the people and hosting exceed the licence.

Magento: Why do agencies keep mentioning Hyva?

The stock front end stack is slow to develop against, so Hyva, a commercially licensed replacement front end, has become a common default. It is another licence to budget for.

Magento: What happened with Magento 1?

It reached end of life and left merchants on unsupported, unpatched software facing a full replatform. It is the reference point for how long to assume support for any edition you adopt.

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