Software · head to head
Medusa vs Retail Pro
The short version
- Only Medusa has a free tier, so it costs nothing to try first.
- Each has a real cost: Medusa the managed cloud meters four separate resources: edge requests, emails, compute hours and database storage; Retail Pro pricing details not disclosed; requires sales consultation
- They diverge on capability: Medusa covers Open source, Retail Pro covers Point of sale.
Where they differ
Only the attributes on which Medusa and Retail Pro actually diverge.
| Attribute | Medusa | Retail Pro |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | freemium | Unknown |
| Free tier | Yes | No |
| Platforms | Web | iOS, Android, Windows |
| Founded | 2020 | 1988 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Medusa
- Open source
- Modular architecture
- Multi-region support
- Plugin system
- Admin dashboard
- Order management
- Inventory tracking
- Payment integrations
Only in Retail Pro
- Point of sale
- Inventory management
- Customer database
- Employee management
- Sales analytics
- Promotion management
- Multi-store support
- Reporting tools
What people use each for
The jobs each tool is most often brought in to do.
Medusa
- Building a custom ecommerce backend on an open source headless platformnot Retail Pro
- Running a self hosted or managed commerce API with a custom storefrontnot Retail Pro
Retail Pro
- Multi-location retail POS operations (1 to 250+ stores)not Medusa
- Inventory management with serialized product trackingnot Medusa
- Customer loyalty programs via AppCard integrationnot Medusa
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Medusa
- The managed cloud meters four separate resources: edge requests, emails, compute hours and database storage
- The Develop plan at $29 a month applies a hard limit of 1,000 emails, so it stops rather than bills
- Compute hours are capped at 600 on Develop and 800 on Launch
- Edge request overage is $0.3 per million and storage $0.5 per GB month above the plan allowance
- Background workers and priority support require the Scale plan at $299 a month
Retail Pro
- Pricing details not disclosed; requires sales consultation
- No published technical requirements or system specifications
- International deployment requires fiscal/tax compliance consultation per region
Pricing, plan by plan
Medusa
Free- Open SourceFree
- Full source code
- Self-hosted
- Community support
- Cloud$50/month
- Managed hosting
- Automatic updates
- Priority support
Retail Pro
On requestNo published plan breakdown. See the Retail Pro review.
Which should you pick?
Choose Medusa if
- You need open source.
- You want to start without paying.
- You also want modular architecture.
Choose Retail Pro if
- You need point of sale.
- You work on iOS, Android, Windows.
- You also want inventory management.
Questions people ask
- Is Medusa or Retail Pro better?
- Neither clearly leads. Medusa starts at Free and Retail Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Medusa or Retail Pro?
- Medusa has a free tier; the other does not. Paid plans start at Free for Medusa and On request for Retail Pro.
- Does Medusa or Retail Pro run on more platforms?
- Medusa runs on Web. Retail Pro runs on iOS, Android, Windows.
- Can I use Medusa for free?
- Yes. Medusa has a free tier, so you can try it without paying. Retail Pro starts at On request.
- What is Medusa best used for?
- Medusa is most often used for building a custom ecommerce backend on an open source headless platform, running a self hosted or managed commerce api with a custom storefront. Of those, building a custom ecommerce backend on an open source headless platform and running a self hosted or managed commerce api with a custom storefront are not what Retail Pro is typically brought in for.
- What can Medusa do that Retail Pro cannot?
- Medusa covers Open source, Modular architecture, Multi-region support, Plugin system. Retail Pro covers Point of sale, Inventory management, Customer database, Employee management.
Related pages
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