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Communication · head to head

Viber vs Webex by Cisco

Viber logo

Viber

Communication

Messaging app with its strongest user base in Eastern Europe and the Philippines, owned by Japans Rakuten

From
Free
Rated
-
Full reviewWebsite
Webex by Cisco logo

Webex by Cisco

Communication

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Viber viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: Viber covers End to end encryption, Webex by Cisco covers Video and audio conferencing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Viber and Webex by Cisco actually diverge.

Attributes where Viber and Webex by Cisco differ
AttributeViberWebex by Cisco
Pricing modelFree to download, paid business messaging and out calls to landlines and mobilessubscription
PlatformsiOS, Android, Windows, macOS, WebWeb, Windows, Macos, Linux, Ios, Android
FoundedUnknown1984

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Viber

  • End to end encryption
  • Communities
  • Viber Business Messages
  • Free calling
  • Self-destructing messages
  • Rakuten integration

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

What people use each for

The jobs each tool is most often brought in to do.

Viber

  • A business communicating with customers in Eastern Europe or the Philippines where Viber, not WhatsApp, is the default appnot Webex by Cisco
  • An individual making cheap international calls to family in a Viber-strong market before switching entirely to data callingnot Webex by Cisco
  • A brand running a Community channel to reach an established Viber audience in a specific countrynot Webex by Cisco
  • Someone wanting end to end encrypted chat on by default without configuring anythingnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot Viber
  • Webinarsnot Viber
  • Virtual eventsnot Viber
  • Trainingnot Viber
  • Enterprise communicationnot Viber

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Viber

  • Viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
  • Ownership by Rakuten ties the app to a commerce and points ecosystem, and account data can be linked to Rakuten services in markets where that integration is active.
  • Business Messages pricing is metered per message, so a company sending high volumes of promotional content can find costs rise quickly compared with a flat fee model.
  • Viber has lost share even in some of its historically strong markets to Telegram and WhatsApp, so its regional dominance is not guaranteed to persist.
  • The desktop client depends on the phone app remaining active and connected, which is a limitation for anyone wanting a fully independent desktop messenger.

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Viber

Free
  • ViberFree
    • Free messaging and calling between Viber users
    • Viber Out charges per minute for calls to non-Viber phone numbers
    • Business Messages priced per message sent to businesses on a metered basis

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose Viber if

  • You need end to end encryption.
  • You want to start without paying.
  • You work on iOS, Android, Windows, macOS, Web.
  • You also want communities.
Viber review

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Questions people ask

Is Viber or Webex by Cisco better?
Neither clearly leads. Viber starts at Free and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Viber or Webex by Cisco?
Viber starts at Free and Webex by Cisco at Free.
Does Viber or Webex by Cisco run on more platforms?
Viber runs on iOS, Android, Windows, macOS, Web. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Viber for free?
Both have a free tier, so you can try either at no cost before committing.
What is Viber best used for?
Viber is most often used for a business communicating with customers in eastern europe or the philippines where viber, not whatsapp, is the default app, an individual making cheap international calls to family in a viber-strong market before switching entirely to data calling, a brand running a community channel to reach an established viber audience in a specific country, someone wanting end to end encrypted chat on by default without configuring anything. Of those, a business communicating with customers in eastern europe or the philippines where viber, not whatsapp, is the default app and an individual making cheap international calls to family in a viber-strong market before switching entirely to data calling are not what Webex by Cisco is typically brought in for.
What can Viber do that Webex by Cisco cannot?
Viber covers End to end encryption, Communities, Viber Business Messages, Free calling. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback.

Answered from the vendors’ own pages

Viber: Is Viber end to end encrypted?

Yes, by default for one-to-one and group chats, unlike Telegram where it is opt-in for secret chats only.

Viber: Is Viber popular in the United States?

No, it has a comparatively small footprint there. Its real strength is in specific markets including parts of Eastern Europe and the Philippines.

Viber: Who owns Viber?

Rakuten Group, a Japanese e-commerce and internet services company, which bought Viber in 2014.

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