Softwr

Communication · head to head

Twist vs Viber

Twist logo

Twist

Communication

Distraction-free team communication

From
Free
Rated
-
Full reviewWebsite
Viber logo

Viber

Communication

Messaging app with its strongest user base in Eastern Europe and the Philippines, owned by Japans Rakuten

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade; Viber viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
  • They diverge on capability: Twist covers Topic-based chat, Viber covers End to end encryption.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Twist and Viber actually diverge.

Attributes where Twist and Viber differ
AttributeTwistViber
Pricing modelfreemiumFree to download, paid business messaging and out calls to landlines and mobiles
PlatformsWeb, Windows, Macos, Ios, AndroidiOS, Android, Windows, macOS, Web
Founded2014Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Twist

  • Topic-based chat
  • Threading
  • File attachments
  • Search
  • Notifications control
  • Integrations
  • Mobile apps
  • Slack

Only in Viber

  • End to end encryption
  • Communities
  • Viber Business Messages
  • Free calling
  • Self-destructing messages
  • Rakuten integration

What people use each for

The jobs each tool is most often brought in to do.

Twist

  • Asynchronous team communication and project collaborationnot Viber
  • Teams requiring unlimited message history and integrationsnot Viber
  • Remote-first organizations minimizing synchronous meetingsnot Viber
  • Distributed teams across multiple time zonesnot Viber

Viber

  • A business communicating with customers in Eastern Europe or the Philippines where Viber, not WhatsApp, is the default appnot Twist
  • An individual making cheap international calls to family in a Viber-strong market before switching entirely to data callingnot Twist
  • A brand running a Community channel to reach an established Viber audience in a specific countrynot Twist
  • Someone wanting end to end encrypted chat on by default without configuring anythingnot Twist

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Twist

  • The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
  • The free plan caps integrations at 5 and file storage at 5 GB
  • Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
  • Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts

Viber

  • Viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
  • Ownership by Rakuten ties the app to a commerce and points ecosystem, and account data can be linked to Rakuten services in markets where that integration is active.
  • Business Messages pricing is metered per message, so a company sending high volumes of promotional content can find costs rise quickly compared with a flat fee model.
  • Viber has lost share even in some of its historically strong markets to Telegram and WhatsApp, so its regional dominance is not guaranteed to persist.
  • The desktop client depends on the phone app remaining active and connected, which is a limitation for anyone wanting a fully independent desktop messenger.

Pricing, plan by plan

Twist

Free
  • Free PlanFree
    • Access up to 1 month of comments and messages
    • Up to 5 integrations
    • 5 GB storage
  • Unlimited Plan$6/month
    • Full history of comments and messages
    • Unlimited integrations
    • Unlimited file storage

Viber

Free
  • ViberFree
    • Free messaging and calling between Viber users
    • Viber Out charges per minute for calls to non-Viber phone numbers
    • Business Messages priced per message sent to businesses on a metered basis

Which should you pick?

Choose Twist if

  • You need topic-based chat.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want threading.
Twist review

Choose Viber if

  • You need end to end encryption.
  • You want to start without paying.
  • You work on iOS, Android, Windows, macOS, Web.
  • You also want communities.
Viber review

Questions people ask

Is Twist or Viber better?
Neither clearly leads. Twist starts at Free and Viber at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Twist or Viber?
Twist starts at Free and Viber at Free.
Does Twist or Viber run on more platforms?
Twist runs on Web, Windows, Macos, Ios, Android. Viber runs on iOS, Android, Windows, macOS, Web.
Can I use Twist for free?
Both have a free tier, so you can try either at no cost before committing.
What is Twist best used for?
Twist is most often used for asynchronous team communication and project collaboration, teams requiring unlimited message history and integrations, remote-first organizations minimizing synchronous meetings, distributed teams across multiple time zones. Of those, asynchronous team communication and project collaboration and teams requiring unlimited message history and integrations are not what Viber is typically brought in for.
What can Twist do that Viber cannot?
Twist covers Topic-based chat, Threading, File attachments, Search. Viber covers End to end encryption, Communities, Viber Business Messages, Free calling.

Answered from the vendors’ own pages

Twist: How much does Twist cost?

Twist offers a free plan with access to 1 month of message history and 5 GB storage. The Unlimited plan costs $6 per user per month with full message history and unlimited storage.

Source
Viber: Is Viber end to end encrypted?

Yes, by default for one-to-one and group chats, unlike Telegram where it is opt-in for secret chats only.

Twist: What is included in Twist's free plan?

The free plan includes access to up to one month of comments and messages, up to 5 integrations, 5 GB storage, and standard support.

Source
Viber: Is Viber popular in the United States?

No, it has a comparatively small footprint there. Its real strength is in specific markets including parts of Eastern Europe and the Philippines.

Twist: How is Twist priced for large teams?

Organizations with 200+ employees should contact [email protected] for custom enterprise pricing. Single-channel guests remain free on both tiers, while multi-channel guests on Unlimited are billed as regular members.

Source
Viber: Who owns Viber?

Rakuten Group, a Japanese e-commerce and internet services company, which bought Viber in 2014.

Share

Related pages

More on Twist

More on Viber

Keep looking

Other head to heads