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Communication · head to head

TeamViewer vs Viber

TeamViewer logo

TeamViewer

Communication

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite
Viber logo

Viber

Communication

Messaging app with its strongest user base in Eastern Europe and the Philippines, owned by Japans Rakuten

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Viber has a free tier, so it costs nothing to try first.
  • Each has a real cost: TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact; Viber viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which TeamViewer and Viber actually diverge.

Attributes where TeamViewer and Viber differ
AttributeTeamViewerViber
Starting priceOn requestFree
Pricing modelquoteFree to download, paid business messaging and out calls to landlines and mobiles
Free tierNoYes
PlatformsWebiOS, Android, Windows, macOS, Web

Identical on both: user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in TeamViewer

Nothing recorded that Viber does not also cover.

Only in Viber

  • End to end encryption
  • Communities
  • Viber Business Messages
  • Free calling
  • Self-destructing messages
  • Rakuten integration

What people use each for

The jobs each tool is most often brought in to do.

TeamViewer

  • Providing remote technical support without physical presencenot Viber
  • Monitoring real-time endpoint data across distributed workforcesnot Viber
  • Guiding warehouse operations with vision-guided smart glassesnot Viber
  • Automating remediation to prevent recurring problemsnot Viber
  • Achieving 99.99% picking accuracy with AR logisticsnot Viber

Viber

  • A business communicating with customers in Eastern Europe or the Philippines where Viber, not WhatsApp, is the default appnot TeamViewer
  • An individual making cheap international calls to family in a Viber-strong market before switching entirely to data callingnot TeamViewer
  • A brand running a Community channel to reach an established Viber audience in a specific countrynot TeamViewer
  • Someone wanting end to end encrypted chat on by default without configuring anythingnot TeamViewer

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Viber

  • Viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
  • Ownership by Rakuten ties the app to a commerce and points ecosystem, and account data can be linked to Rakuten services in markets where that integration is active.
  • Business Messages pricing is metered per message, so a company sending high volumes of promotional content can find costs rise quickly compared with a flat fee model.
  • Viber has lost share even in some of its historically strong markets to Telegram and WhatsApp, so its regional dominance is not guaranteed to persist.
  • The desktop client depends on the phone app remaining active and connected, which is a limitation for anyone wanting a fully independent desktop messenger.

Pricing, plan by plan

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Viber

Free
  • ViberFree
    • Free messaging and calling between Viber users
    • Viber Out charges per minute for calls to non-Viber phone numbers
    • Business Messages priced per message sent to businesses on a metered basis

Which should you pick?

Choose TeamViewer if

Nothing in the data separates TeamViewer from Viber on the points above - pick on price and on how each one feels to use.

TeamViewer review

Choose Viber if

  • You need end to end encryption.
  • You want to start without paying.
  • You work on iOS, Android, Windows, macOS, Web.
  • You also want communities.
Viber review

Questions people ask

Is TeamViewer or Viber better?
Neither clearly leads. TeamViewer starts at On request and Viber at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, TeamViewer or Viber?
Viber has a free tier; the other does not. Paid plans start at On request for TeamViewer and Free for Viber.
Does TeamViewer or Viber run on more platforms?
TeamViewer runs on Web. Viber runs on iOS, Android, Windows, macOS, Web.
Can I use Viber for free?
Yes. Viber has a free tier, so you can try it without paying. TeamViewer starts at On request.
What is TeamViewer best used for?
TeamViewer is most often used for providing remote technical support without physical presence, monitoring real-time endpoint data across distributed workforces, guiding warehouse operations with vision-guided smart glasses, automating remediation to prevent recurring problems. Of those, providing remote technical support without physical presence and monitoring real-time endpoint data across distributed workforces are not what Viber is typically brought in for.
What can TeamViewer do that Viber cannot?
Viber covers End to end encryption, Communities, Viber Business Messages, Free calling.

Answered from the vendors’ own pages

TeamViewer: How is TeamViewer priced?

TeamViewer uses an annual subscription model with payment via Visa, Mastercard, American Express, JCB, PayPal, or bank transfers. Pricing depends on your license tier (Single Users, Teams, Enterprise, or ONE Platform), but specific rates are not published. Contact sales for a quote.

Source
Viber: Is Viber end to end encrypted?

Yes, by default for one-to-one and group chats, unlike Telegram where it is opt-in for secret chats only.

TeamViewer: Does TeamViewer offer any add-ons?

Yes, TeamViewer offers add-ons including Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, and Mobile Device Management. Add-on pricing is based on endpoints, users, or storage with volume discounts available. All add-ons include 30-day free trials.

Source
Viber: Is Viber popular in the United States?

No, it has a comparatively small footprint there. Its real strength is in specific markets including parts of Eastern Europe and the Philippines.

Viber: Who owns Viber?

Rakuten Group, a Japanese e-commerce and internet services company, which bought Viber in 2014.

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