Communication · head to head
Slack vs Viber

Viber
Communication
Messaging app with its strongest user base in Eastern Europe and the Philippines, owned by Japans Rakuten
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Slack 90-day message history limit on free plan results in important conversations disappearing; Viber viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
- They diverge on capability: Slack covers Channels, Viber covers End to end encryption.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Slack and Viber actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Slack
- Channels
- Direct messaging
- Voice & video calls
- Screen sharing
- File sharing
- Search
- Workflow builder
- Slack Connect
Only in Viber
- End to end encryption
- Communities
- Viber Business Messages
- Free calling
- Self-destructing messages
- Rakuten integration
What people use each for
The jobs each tool is most often brought in to do.
Slack
- Team communicationnot Viber
- Project coordinationnot Viber
- Customer supportnot Viber
- Remote worknot Viber
- Cross-functional collaborationnot Viber
Viber
- A business communicating with customers in Eastern Europe or the Philippines where Viber, not WhatsApp, is the default appnot Slack
- An individual making cheap international calls to family in a Viber-strong market before switching entirely to data callingnot Slack
- A brand running a Community channel to reach an established Viber audience in a specific countrynot Slack
- Someone wanting end to end encrypted chat on by default without configuring anythingnot Slack
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Slack
- 90-day message history limit on free plan results in important conversations disappearing
- Per-user pricing becomes expensive quickly for larger teams
- Notification overload with 78% of employees feeling overwhelmed by notifications
- Mobile app performance issues including lag and slow syncing
- Huddles limited to 50 people and cannot be recorded
- Requires dedicated video conferencing service for formal meetings and webinars
Viber
- Viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
- Ownership by Rakuten ties the app to a commerce and points ecosystem, and account data can be linked to Rakuten services in markets where that integration is active.
- Business Messages pricing is metered per message, so a company sending high volumes of promotional content can find costs rise quickly compared with a flat fee model.
- Viber has lost share even in some of its historically strong markets to Telegram and WhatsApp, so its regional dominance is not guaranteed to persist.
- The desktop client depends on the phone app remaining active and connected, which is a limitation for anyone wanting a fully independent desktop messenger.
Pricing, plan by plan
Slack
FreeNo published plan breakdown. See the Slack review.
Viber
Free- ViberFree
- Free messaging and calling between Viber users
- Viber Out charges per minute for calls to non-Viber phone numbers
- Business Messages priced per message sent to businesses on a metered basis
Which should you pick?
Choose Slack if
- You need channels.
- You want to start without paying.
- You work on Web, iOS, Android, macOS, Windows, Linux.
- You also want direct messaging.
Choose Viber if
- You need end to end encryption.
- You want to start without paying.
- You work on iOS, Android, Windows, macOS, Web.
- You also want communities.
Questions people ask
- Is Slack or Viber better?
- Neither clearly leads. Slack starts at Free and Viber at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Slack or Viber?
- Slack starts at Free and Viber at Free.
- Does Slack or Viber run on more platforms?
- Slack runs on Web, iOS, Android, macOS, Windows, Linux. Viber runs on iOS, Android, Windows, macOS, Web.
- Can I use Slack for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Slack best used for?
- Slack is most often used for team communication, project coordination, customer support, remote work. Of those, team communication and project coordination are not what Viber is typically brought in for.
- What can Slack do that Viber cannot?
- Slack covers Channels, Direct messaging, Voice & video calls, Screen sharing. Viber covers End to end encryption, Communities, Viber Business Messages, Free calling.
Answered from the vendors’ own pages
Slack: Does Slack have a free plan?
Yes, Slack offers a free plan indefinitely with no credit card required. Free users get 90-day message history, up to 10 app integrations, and 1:1 huddles.
SourceViber: Is Viber end to end encrypted?
Yes, by default for one-to-one and group chats, unlike Telegram where it is opt-in for secret chats only.
Slack: What are Slack's pricing plans?
Slack offers Free, Pro ($7.25/user/month with annual billing), Business+ ($12.50/user/month), and Enterprise Grid (custom pricing). Monthly billing costs approximately 20% more than annual.
SourceViber: Is Viber popular in the United States?
No, it has a comparatively small footprint there. Its real strength is in specific markets including parts of Eastern Europe and the Philippines.
Slack: Does Slack support offline use?
Slack is a cloud-based platform and does not support robust offline work. Internet connectivity is required to access messages and collaborate.
SourceViber: Who owns Viber?
Rakuten Group, a Japanese e-commerce and internet services company, which bought Viber in 2014.
Slack: What integrations does Slack support?
Slack integrates with 43+ apps on average per team, including Google Drive, ChatGPT, Vercel, Asana, GitHub, and many others through their app marketplace.
SourceRelated pages
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