Live Chat · head to head
Google Dialogflow vs Landbot

Landbot
Live Chat
No-code chatbot builder for websites, WhatsApp, and lead generation
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Google Dialogflow usage-based pricing expected but specific rates not confirmed; Landbot extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
- They diverge on capability: Google Dialogflow covers NLU and NLG, Landbot covers Visual Flow Builder.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Google Dialogflow and Landbot actually diverge.
| Attribute | Google Dialogflow | Landbot |
|---|---|---|
| Pricing model | usage-based | freemium |
| Platforms | Web, Mobile, Messaging apps, Voice assistants | web |
| Founded | 1998 | Unknown |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Live Chat).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Google Dialogflow
- NLU and NLG
- Multi-language support
- Integration with Google services
- Webhooks
- Google Cloud
- Slack
- Telegram
Only in Landbot
- Visual Flow Builder
- WhatsApp Integration
- AI Chats
- Human Handoff
- Templates Library
- CRM Integrations
What people use each for
The jobs each tool is most often brought in to do.
Google Dialogflow
- Customer engagementnot Landbot
- Lead generationnot Landbot
- Customer supportnot Landbot
- Sales automationnot Landbot
Landbot
- Lead qualification chatbots on websitesnot Google Dialogflow
- WhatsApp customer engagementnot Google Dialogflow
- Interactive conversational formsnot Google Dialogflow
- Automated first-line customer supportnot Google Dialogflow
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Google Dialogflow
- Usage-based pricing expected but specific rates not confirmed
- Free tier details not documented in available content
Landbot
- Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
- Adding WhatsApp to the Professional plan costs an additional €100/month.
- Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
- The free plan is capped at only 100 chats per month, limiting real-world testing.
Pricing, plan by plan
Google Dialogflow
Free- Free TierFree
- 100 requests/day
- Basic NLU
- Standard$0.005/month
- Pay per request
- Advanced features
- Enterprise$undefined/month
- Custom SLAs
- Dedicated support
Landbot
Free- Free$undefined/month
- 100 chats/month
- 1 seat
- Full builder access
- Starter$32/month
- 500 chats/month
- 100 AI chats
- 2 seats
- Professional$80/month
- 2,500 chats/month
- 300 AI chats
- 3 seats
Which should you pick?
Choose Google Dialogflow if
- You need nlu and nlg.
- You want to start without paying.
- You work on Web, Mobile, Messaging apps, Voice assistants.
- You also want multi-language support.
Choose Landbot if
- You need visual flow builder.
- You want to start without paying.
- You work on web.
- You also want whatsapp integration.
Questions people ask
- Is Google Dialogflow or Landbot better?
- Neither clearly leads. Google Dialogflow starts at Free and Landbot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Google Dialogflow or Landbot?
- Google Dialogflow starts at Free and Landbot at Free.
- Does Google Dialogflow or Landbot run on more platforms?
- Google Dialogflow runs on Web, Mobile, Messaging apps, Voice assistants. Landbot runs on web.
- Can I use Google Dialogflow for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Google Dialogflow best used for?
- Google Dialogflow is most often used for customer engagement, lead generation, customer support, sales automation. Of those, customer engagement and lead generation are not what Landbot is typically brought in for.
- What can Google Dialogflow do that Landbot cannot?
- Google Dialogflow covers NLU and NLG, Multi-language support, Integration with Google services, Webhooks. Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff.
Answered from the vendors’ own pages
Google Dialogflow: How is Google Dialogflow priced?
Dialogflow uses usage-based pricing through Google Cloud. Costs vary based on the number of requests, interactions, or queries depending on the specific Dialogflow edition (Standard or Enterprise).
SourceLandbot: What happens after the free trial ends?
Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.
SourceGoogle Dialogflow: Does Google Dialogflow offer a free tier?
Google Cloud typically provides free tier access for Dialogflow, but specific free quota limits depend on the Dialogflow edition and must be verified in the Google Cloud Console.
SourceLandbot: Can I cancel a monthly plan anytime?
Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.
SourceGoogle Dialogflow: What factors affect Dialogflow pricing beyond request volume?
Dialogflow pricing depends on request volume, concurrent users, AI model complexity, data processing volume, and additional features or third-party integrations used.
SourceLandbot: Does Landbot support WhatsApp?
Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.
SourceGoogle Dialogflow: Where can I find exact Dialogflow pricing rates for my use case?
Exact per-query pricing and free tier limits are documented in the Google Cloud Console under Dialogflow billing. Regional pricing variations apply, and enterprise customers can contact Google Cloud sales.
SourceRelated pages
More on Google Dialogflow
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- Landbot vs tawk.to
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- Landbot vs Freshchat
- Landbot vs Microsoft Bot Framework
- Landbot vs Slimchat
- Landbot vs Pure Chat
- Landbot vs SailPoint IdentityIQ
- Landbot vs Salesforce Service Cloud Chat
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