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Field Service · head to head

FieldEdge vs Joblogic

FieldEdge logo

FieldEdge

Field Service

Service management for HVAC, plumbing and electrical contractors with deep QuickBooks Desktop sync

From
On request
Rated
-
Full reviewWebsite
Joblogic logo

Joblogic

Field Service

Field service management built around UK planned maintenance contracts and compliance certificates

From
£45/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FieldEdge there is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.; Joblogic the published £45 per user per month covers only the Standard tier, and the planned maintenance contracts most buyers come for sit on Premium, which is quote only, so the advertised price is not the price a maintenance contractor pays.
  • They diverge on capability: FieldEdge covers QuickBooks Desktop sync, Joblogic covers PPM contract scheduling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which FieldEdge and Joblogic actually diverge.

Attributes where FieldEdge and Joblogic differ
AttributeFieldEdgeJoblogic
Starting priceOn request£45/month
Pricing modelquotePer user per month
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android

Identical on both: free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FieldEdge

  • QuickBooks Desktop sync
  • Flat-rate pricebook
  • Service agreements
  • Technician mobile
  • Customer history
  • Inventory
  • Xplor Pay

Only in Joblogic

  • PPM contract scheduling
  • Asset registers
  • Digital certificates
  • Offline mobile app
  • Job costing
  • Customer portal
  • Custom form builder

Both cover

  • Dispatch board

What people use each for

The jobs each tool is most often brought in to do.

FieldEdge

  • An HVAC contractor with a decade of history in a QuickBooks Desktop company file needs field service software that syncs to it live rather than forcing a migration to QuickBooks Online.not Joblogic
  • A plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns.not Joblogic
  • A contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house.not Joblogic
  • A firm of thirty staff has outgrown paper dispatch but does not want a ServiceTitan implementation costing tens of thousands and taking months.not Joblogic

Joblogic

  • A fire or gas safety contractor issuing hundreds of statutory certificates a month that must be retrievable at auditnot FieldEdge
  • An HVAC firm running annual maintenance contracts across a portfolio of client sites with equipment registers per sitenot FieldEdge
  • A facilities contractor mixing contracted PPM visits with reactive callouts on the same engineer diarynot FieldEdge
  • A service business that has outgrown a whiteboard and spreadsheets but needs UK accounting integration with Sage or Xeronot FieldEdge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FieldEdge

  • There is no published rate card whatsoever, and reported figures cluster around 100 US dollars per office user and 125 per technician per month, so a ten-person shop is looking at well over a thousand dollars a month before add-ons.
  • Implementation is chargeable, commonly reported between 500 and 2,000 US dollars depending on the training plan, which is a real cost small contractors do not budget for.
  • Ownership by Xplor Technologies, a payments group, means the commercial incentive is to move you onto Xplor Pay processing, and the total cost of ownership therefore depends heavily on merchant rates that are negotiated rather than published.
  • Features that competitors bundle are sold as add-ons, with advanced reporting, inventory management and additional technician mobile licences each reported as separate monthly line items that stack on top of the seat price.
  • The office application carries its dESCO heritage and feels dated next to newer platforms, and it is US-centric: tax handling, payments and the pricebook content assume a North American business, so it is a poor fit outside the United States and Canada.

Joblogic

  • The published £45 per user per month covers only the Standard tier, and the planned maintenance contracts most buyers come for sit on Premium, which is quote only, so the advertised price is not the price a maintenance contractor pays.
  • Users are counted as office staff, engineers and managers alike, so a business with many part-time or seasonal engineers pays full seats for people who log a handful of jobs a month.
  • The entry price is billed annually, so there is no low-commitment monthly option to trial the product properly at scale.
  • Compliance certificates, terminology and accounting integrations are written for the UK and Ireland, which makes the product a poor fit outside those markets despite being sold internationally.
  • The mobile app carries a lot of configurable form logic, and engineers on older devices report slow loading and sync on jobs with large certificate sets, which costs time on site.

Pricing, plan by plan

FieldEdge

On request
  • Select$undefined/month
    • Core dispatch, work orders and mobile
    • QuickBooks sync
    • Priced separately per office user and per technician
  • Premier$undefined/month
    • Adds service agreements and flat-rate pricebook
    • Quoted on application
  • Elite$undefined/month
    • Adds advanced reporting and higher-tier modules
    • Quoted on application

Joblogic

£45/month
  • Standard$45/month
    • Billed annually, per user
    • Customers, sites and asset tracking
    • Quotes, jobs, invoices and job costing
  • Premium$undefined/month
    • Quoted on team size
    • PPM maintenance contracts
    • Purchase orders and stock
  • Enterprise$undefined/month
    • Custom pricing
    • Advanced dashboards and compliance tools
    • Customer portal

Which should you pick?

Choose FieldEdge if

  • You need quickbooks desktop sync.
  • You work on Web, iOS, Android, Windows.
  • You also want flat-rate pricebook.
FieldEdge review

Choose Joblogic if

  • You need ppm contract scheduling.
  • You work on Web, iOS, Android.
  • You also want asset registers.
Joblogic review

Questions people ask

Is FieldEdge or Joblogic better?
Neither clearly leads. FieldEdge starts at On request and Joblogic at £45/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FieldEdge or Joblogic?
FieldEdge starts at On request and Joblogic at £45/month.
Does FieldEdge or Joblogic run on more platforms?
FieldEdge runs on Web, iOS, Android, Windows. Joblogic runs on Web, iOS, Android.
What is FieldEdge best used for?
FieldEdge is most often used for an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online., a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns., a contractor wants technicians presenting good, better, best flat-rate options at the kitchen table to lift average ticket, using a maintained pricebook rather than one built in house., a firm of thirty staff has outgrown paper dispatch but does not want a servicetitan implementation costing tens of thousands and taking months.. Of those, an hvac contractor with a decade of history in a quickbooks desktop company file needs field service software that syncs to it live rather than forcing a migration to quickbooks online. and a plumbing business selling annual maintenance contracts wants renewals, visit scheduling and revenue tracked automatically instead of on a spreadsheet the office manager owns. are not what Joblogic is typically brought in for.
What can FieldEdge do that Joblogic cannot?
FieldEdge covers QuickBooks Desktop sync, Flat-rate pricebook, Service agreements, Technician mobile. Joblogic covers PPM contract scheduling, Asset registers, Digital certificates, Offline mobile app. Both handle Dispatch board.

Answered from the vendors’ own pages

FieldEdge: Who owns FieldEdge?

Xplor Technologies, a payments and commerce group formed from Clearent and Transaction Services Group. FieldEdge sits in its Field Services division and keeps its own name and product.

Joblogic: Do I need the Premium plan?

If you run planned maintenance contracts, purchase orders or timesheets, yes. Standard handles reactive jobs, quotes and invoices only.

FieldEdge: Does FieldEdge work with QuickBooks Desktop?

Yes, with a live two-way sync. This is the main reason contractors pick it over competitors that support only QuickBooks Online.

Joblogic: Are subcontractors charged as users?

No. Joblogic counts office staff, engineers and managers as users; customers and subcontractors are not counted as seats.

FieldEdge: What does FieldEdge cost?

It is quote-only. Contractors commonly report around 100 US dollars per office user and 125 per technician per month, plus a setup fee and per-module add-ons.

Joblogic: Does it work offline?

Yes, the engineer app completes jobs, forms and signatures without signal and syncs later, which matters in plant rooms and basements.

FieldEdge: Is it available outside the United States?

It is built for the US and Canadian home services market. Tax, payments and pricebook content assume North America.

Joblogic: Can it issue gas and electrical certificates?

Yes, statutory UK certificate templates are built in, and the top tier adds a form builder for your own documents.

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