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Affiliate Marketing · head to head

InviteReferrals vs LiveAgent

InviteReferrals logo

InviteReferrals

Affiliate Marketing

Affordable referral marketing platform

From
Free
Rated
-
Full reviewWebsite
LiveAgent logo

LiveAgent

Customer Support

All-in-one help desk software

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: InviteReferrals pricing of $99 per feature per month adds up quickly for campaigns needing multiple features; LiveAgent social and messaging channels are separately priced add ons rather than plan features, at $19 to $39 a month each on top of the seat price
  • They diverge on capability: InviteReferrals covers Social sharing, LiveAgent covers Ticketing system.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which InviteReferrals and LiveAgent actually diverge.

Attributes where InviteReferrals and LiveAgent differ
AttributeInviteReferralsLiveAgent
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Ios, Android
CategoryAffiliate MarketingCustomer Support
Founded20112004

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in InviteReferrals

  • Social sharing
  • Email referrals
  • Coupon rewards
  • Mobile-friendly widgets
  • Analytics dashboard
  • WooCommerce
  • Mobile support

Only in LiveAgent

  • Ticketing system
  • Live chat
  • Call center
  • Social media
  • Knowledge base
  • Customer portal
  • Slack
  • GDPR

Both cover

  • Shopify
  • Magento
  • WordPress
  • Zapier
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

InviteReferrals

  • affiliate marketing managementnot LiveAgent
  • Workflow automationnot LiveAgent
  • Reportingnot LiveAgent

LiveAgent

  • Multichannel help desk covering email, chat, calls and social messagesnot InviteReferrals
  • Ticketing and shared inbox for customer support teamsnot InviteReferrals

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

InviteReferrals

  • Pricing of $99 per feature per month adds up quickly for campaigns needing multiple features
  • Smaller company with fewer integrations compared to established platforms like Kickoff or Ambassador
  • Limited customization of referral program design compared to white-label solutions
  • Advanced analytics and reporting features require additional setup or consulting

LiveAgent

  • Social and messaging channels are separately priced add ons rather than plan features, at $19 to $39 a month each on top of the seat price
  • The entry plan is limited to 3 email accounts, 2 live chat buttons and 3 contact forms
  • WhatsApp numbers are rationed by plan, at 5 on Large Business and 20 on Enterprise
  • The advertised prices require annual billing, and monthly billing raises the entry plan from $10 to $13 per agent
  • Every published price is a discounted rate against a higher regular price

Pricing, plan by plan

InviteReferrals

Free

No published plan breakdown. See the InviteReferrals review.

LiveAgent

Free
  • Small Business$10/month
    • Ticketing
    • Live chat
    • Knowledge base
  • Medium Business$19/month
    • Everything in Small
    • Call center
    • IVR
  • Large Business$33/month
    • Everything in Medium
    • Social channels (Facebook, Instagram, X, WhatsApp, Telegram, Viber)
  • Enterprise$46/month
    • Everything in Large
    • Dedicated account manager
    • Priority support

Which should you pick?

Choose InviteReferrals if

  • You need social sharing.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want email referrals.
InviteReferrals review

Choose LiveAgent if

  • You need ticketing system.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want live chat.
LiveAgent review

Questions people ask

Is InviteReferrals or LiveAgent better?
Neither clearly leads. InviteReferrals starts at Free and LiveAgent at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, InviteReferrals or LiveAgent?
InviteReferrals starts at Free and LiveAgent at Free.
Does InviteReferrals or LiveAgent run on more platforms?
InviteReferrals runs on Web, Mobile. LiveAgent runs on Web, Ios, Android.
Can I use InviteReferrals for free?
Both have a free tier, so you can try either at no cost before committing.
What is InviteReferrals best used for?
InviteReferrals is most often used for affiliate marketing management, workflow automation, reporting. Of those, affiliate marketing management and workflow automation are not what LiveAgent is typically brought in for.
What can InviteReferrals do that LiveAgent cannot?
InviteReferrals covers Social sharing, Email referrals, Coupon rewards, Mobile-friendly widgets. LiveAgent covers Ticketing system, Live chat, Call center, Social media. Both handle Shopify, Magento, WordPress, Zapier.

Answered from the vendors’ own pages

InviteReferrals: How does InviteReferrals pricing work?

InviteReferrals pricing starts at $99 per feature per month with a free trial available. You get unlimited sharing and conversions; you pay per feature activated, not per referral or campaign.

Source
LiveAgent: How much does LiveAgent cost?

LiveAgent charges per agent on annual billing: Small Business at $10/agent/month, Medium at $19/agent/month, Large at $33/agent/month, and Enterprise at $46/agent/month (regular rates are $15, $29, $49, and $69 respectively). Monthly billing costs 30% more.

Source
InviteReferrals: What tracking methods does InviteReferrals support?

InviteReferrals supports both link-based and code-based tracking. Every referrer gets a unique coupon code to share, and the platform tracks every step from shares to clicks to successful conversions including registrations, sales, and app installs.

Source
LiveAgent: Does LiveAgent offer a free trial?

Yes, LiveAgent provides a 30-day free trial with no credit card required, offering full access to all features including AI agents.

Source
InviteReferrals: What reward methods are available?

InviteReferrals supports unlimited referral payouts through wallet integration and multiple payout methods. The platform can deliver rewards through credits, discounts, or other incentives configured by the user.

Source
LiveAgent: Are AI agents included in all LiveAgent plans?

Yes, all LiveAgent plans include free AI agents with features like chatbots, answer assistants, human handover, and autoresponders.

Source
InviteReferrals: Is GDPR compliance included?

Yes, InviteReferrals includes GDPR compliance features as a standard capability for managing customer data in referral programs.

Source
InviteReferrals: Does InviteReferrals support API integrations?

Yes, InviteReferrals offers API support for custom integrations and works with Zapier to connect to hundreds of other applications. The platform supports 45+ languages for global campaigns.

Source
InviteReferrals: Who founded InviteReferrals?

InviteReferrals was founded in 2011 by Aman Gupta and Siddharth Gupta (CEO). The company is based in New York and later became part of NotifyVisitors, continuing to serve 20,000+ clients worldwide.

Source
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