Softwr

Cybersecurity · head to head

HID Global vs OnBase

HID Global logo

HID Global

Cybersecurity

Physical access control, credential issuance and workforce authentication hardware and software

From
On request
Free plan
No
Full reviewWebsite
OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: HID Global sales run through integrators, so the price you get depends on which partner quotes it and there is no published list to negotiate against.; OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies
  • They diverge on capability: HID Global covers Physical access readers, OnBase covers Content Management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which HID Global and OnBase actually diverge.

Attributes where HID Global and OnBase differ
AttributeHID GlobalOnBase
Starting priceOn request$400/month
Pricing modelquotesubscription
PlatformsWeb, Windows, iOS, AndroidWeb, Mobile
CategoryCybersecurityGovernment
FoundedUnknown1991

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HID Global

  • Physical access readers
  • Mobile access
  • Seos credential technology
  • Card issuance
  • Workforce authentication
  • Visitor management

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

What people use each for

The jobs each tool is most often brought in to do.

HID Global

  • An enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estatenot OnBase
  • A government agency needing card issuance and PKI credentials under a national identity programmenot OnBase
  • A hospital consolidating access control, visitor screening and clinician authentication onto one credentialnot OnBase
  • An organisation retiring cloneable legacy proximity cards after a physical penetration test found them trivially copiednot OnBase

OnBase

  • Citizen Servicesnot HID Global
  • Records Managementnot HID Global
  • Public Safetynot HID Global
  • Civic Engagementnot HID Global

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HID Global

  • Sales run through integrators, so the price you get depends on which partner quotes it and there is no published list to negotiate against.
  • Mobile credentials are charged per identity as an ongoing fee, which converts a one-off card cost into a recurring per-employee subscription that budgets rarely anticipate.
  • Large estates run mixed generations of readers, so a credential upgrade is a multi-year hardware programme and the software licence is a small fraction of the true cost.
  • Legacy credential technologies still widely deployed have documented cloning weaknesses, and HID commercial interest in selling the replacement does not remove your exposure in the interim.
  • The portfolio spans hardware, firmware and several acquired software products, so integration between HID own components is less consistent than the single-vendor pitch implies.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Pricing, plan by plan

HID Global

On request
  • HID Access and Identity Products$undefined/year
    • Hardware, credentials and software quoted through channel partners
    • Credential costs charged per card or per mobile identity
    • Reader hardware and installation quoted separately

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Which should you pick?

Choose HID Global if

  • You need physical access readers.
  • You work on Web, Windows, iOS, Android.
  • You also want mobile access.
HID Global review

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Questions people ask

Is HID Global or OnBase better?
Neither clearly leads. HID Global starts at On request and OnBase at $400/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HID Global or OnBase?
HID Global starts at On request and OnBase at $400/month.
Does HID Global or OnBase run on more platforms?
HID Global runs on Web, Windows, iOS, Android. OnBase runs on Web, Mobile.
What is HID Global best used for?
HID Global is most often used for an enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estate, a government agency needing card issuance and pki credentials under a national identity programme, a hospital consolidating access control, visitor screening and clinician authentication onto one credential, an organisation retiring cloneable legacy proximity cards after a physical penetration test found them trivially copied. Of those, an enterprise moving from plastic badges to phone-based credentials without replacing every reader in the estate and a government agency needing card issuance and pki credentials under a national identity programme are not what OnBase is typically brought in for.
What can HID Global do that OnBase cannot?
HID Global covers Physical access readers, Mobile access, Seos credential technology, Card issuance. OnBase covers Content Management, Workflow Automation, Case Management, Records Management.

Answered from the vendors’ own pages

HID Global: Do we have to replace readers to use mobile credentials?

Often yes, at least in part. Reader capability determines which credential technologies work, and that hardware cost dominates the business case.

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
HID Global: Are mobile credentials cheaper than cards?

Not necessarily. Cards are a one-off cost per employee, mobile identities are typically a recurring charge, so the crossover depends on staff turnover.

OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
HID Global: Can we buy directly from HID?

Generally not for access control deployments. Products are sold and installed through channel partners, so partner selection is part of the buying decision.

OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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