Government · head to head
OnBase vs Ory

Ory
Cybersecurity
Open-source identity, authentication, and permissions infrastructure
- From
- Free
- Free plan
- Yes
The short version
- Only Ory has a free tier, so it costs nothing to try first.
- Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; Ory production and Growth plans are billed annually ($770/year and $9,350/year), which is a larger upfront commitment than monthly-only competitors.
- They diverge on capability: OnBase covers Content Management, Ory covers Authentication APIs.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which OnBase and Ory actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in OnBase
- Content Management
- Workflow Automation
- Case Management
- Records Management
- Intelligent Capture
- Microsoft 365
- Salesforce
- Epic
Only in Ory
- Authentication APIs
- Permissions engine
- Machine-to-machine tokens
- B2B organizations
- SAML SSO
- Multi-region deployments
What people use each for
The jobs each tool is most often brought in to do.
OnBase
- Citizen Servicesnot Ory
- Records Managementnot Ory
- Public Safetynot Ory
- Civic Engagementnot Ory
Ory
- Adding self-hosted or cloud identity to a new productnot OnBase
- Implementing fine-grained permission checksnot OnBase
- Supporting B2B organizations and multi-tenancynot OnBase
- Building machine-to-machine authentication for microservicesnot OnBase
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
OnBase
- Pricing starts at 2,000 USD per month, making it expensive for small agencies
- Complex implementation and configuration required for government-specific workflows
- Requires significant IT resources for deployment and ongoing management
Ory
- Production and Growth plans are billed annually ($770/year and $9,350/year), which is a larger upfront commitment than monthly-only competitors.
- SAML SSO and multi-region deployments are reserved for the custom-priced Enterprise tier.
- Usage-based pricing across aDAU, M2M tokens, and permission checks makes cost estimation more complex than flat per-MAU billing.
Pricing, plan by plan
OnBase
$400/month- Government$400/month
- Content Management
- Process Automation
- Case Management
Ory
Free- DeveloperFree
- Community support
- No production environments
- Production$64/month
- $21 monthly credit included
- 1 production environment
- 3 staging environments
- Growth$779/month
- $255 monthly credit included
- 2 production environments
- B2B organizations (max 3)
Which should you pick?
Choose OnBase if
- You need content management.
- You work on Web, Mobile.
- You also want workflow automation.
Choose Ory if
- You need authentication apis.
- You want to start without paying.
- You work on web, api.
- You also want permissions engine.
Questions people ask
- Is OnBase or Ory better?
- Neither clearly leads. OnBase starts at $400/month and Ory at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, OnBase or Ory?
- Ory has a free tier; the other does not. Paid plans start at $400/month for OnBase and Free for Ory.
- Does OnBase or Ory run on more platforms?
- OnBase runs on Web, Mobile. Ory runs on web, api.
- Can I use Ory for free?
- Yes. Ory has a free tier, so you can try it without paying. OnBase starts at $400/month.
- What is OnBase best used for?
- OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Ory is typically brought in for.
- What can OnBase do that Ory cannot?
- OnBase covers Content Management, Workflow Automation, Case Management, Records Management. Ory covers Authentication APIs, Permissions engine, Machine-to-machine tokens, B2B organizations.
Answered from the vendors’ own pages
OnBase: What is OnBase used for in government?
OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.
SourceOry: What does Ory cost?
Ory has a free Developer tier, a Production plan at $770/year including a $21 monthly credit, a Growth plan at $9,350/year including a $255 monthly credit, and custom Enterprise pricing.
SourceOnBase: Does OnBase support mobile access?
Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.
SourceOry: How is usage metered?
Beyond the included credit, Ory charges per average daily active user (aDAU), per machine-to-machine token, and per permission check, with lower per-unit rates on the Growth plan.
SourceOnBase: What document management capabilities does OnBase provide?
OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.
SourceOry: What payment methods are supported?
Ory accepts credit cards (Visa, MasterCard, Amex) and bank transfer, processed via Stripe.
SourceOnBase: Can OnBase workflows be customized?
Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.
SourceRelated pages
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