Softwr

Customer Support · head to head

HappyFox vs Verloop.io

HappyFox logo

HappyFox

Customer Support

Help desk software for happy customers

From
$29/month
Free plan
No
Full reviewWebsite
Verloop.io logo

Verloop.io

Live Chat

Conversational AI platform for customer support automation

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Verloop.io has a free tier, so it costs nothing to try first.
  • Each has a real cost: HappyFox specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call; Verloop.io pricing shifted from transparent published rates to contact-sales model, making cost forecasting difficult
  • They diverge on capability: HappyFox covers Ticketing, Verloop.io covers NLP-powered chatbot.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which HappyFox and Verloop.io actually diverge.

Attributes where HappyFox and Verloop.io differ
AttributeHappyFoxVerloop.io
Starting price$29/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Ios, AndroidWeb, Mobile, Messenger, WhatsApp, Instagram
CategoryCustomer SupportLive Chat
Founded20122015

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Microsoft Teams
  • Jira

Only in Verloop.io

  • NLP-powered chatbot
  • Voice bot support
  • Live agent handoff
  • Multi-language support
  • Sentiment analysis
  • Zendesk
  • Freshdesk
  • WhatsApp

Both cover

  • Salesforce
  • Slack
  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot Verloop.io
  • Managing internal and customer support requests in one queuenot Verloop.io

Verloop.io

  • Customer support automationnot HappyFox
  • Lead qualificationnot HappyFox
  • FAQ automationnot HappyFox
  • Appointment bookingnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • Specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call
  • Basic plan limited to 5 agents
  • Multiple separate product pricing pages (Help Desk, AI Contact Center, CRM, Service Desk, HappyFox AI, Autopilot, Assist AI, Chatbot, Workflows)

Verloop.io

  • Pricing shifted from transparent published rates to contact-sales model, making cost forecasting difficult
  • Limited documentation for advanced use cases and customization
  • WhatsApp integration requires additional Meta API costs

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Verloop.io

Free
  • StarterFree
    • 500 chats
  • Business$49/month
  • Enterprise$699/month

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose Verloop.io if

  • You need nlp-powered chatbot.
  • You want to start without paying.
  • You work on Web, Mobile, Messenger, WhatsApp, Instagram.
  • You also want voice bot support.
Verloop.io review

Questions people ask

Is HappyFox or Verloop.io better?
Neither clearly leads. HappyFox starts at $29/month and Verloop.io at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Verloop.io?
Verloop.io has a free tier; the other does not. Paid plans start at $29/month for HappyFox and Free for Verloop.io.
Does HappyFox or Verloop.io run on more platforms?
HappyFox runs on Web, Ios, Android. Verloop.io runs on Web, Mobile, Messenger, WhatsApp, Instagram.
Can I use Verloop.io for free?
Yes. Verloop.io has a free tier, so you can try it without paying. HappyFox starts at $29/month.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Verloop.io is typically brought in for.
What can HappyFox do that Verloop.io cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Verloop.io covers NLP-powered chatbot, Voice bot support, Live agent handoff, Multi-language support. Both handle Salesforce, Slack, Web support, Android support.

Answered from the vendors’ own pages

HappyFox: Does HappyFox offer a free trial?

Yes, every HappyFox plan starts with a 14-day free trial with no credit card required.

Source
Verloop.io: Does Verloop.io offer a free tier?

Yes. Verloop offers a free Starter plan with up to 500 chats, allowing nonprofits and small organizations to test the platform at no cost.

Source
HappyFox: What is HappyFox's pricing model?

HappyFox uses per-agent pricing with monthly charges for each support agent. Annual billing offers 20% savings. The Basic plan is limited to 5 agents; higher tiers include unlimited agents.

Source
Verloop.io: What channels does it support?

Verloop.io supports Web, App, Messenger, Instagram, and WhatsApp, plus voice capabilities enabling seamless omnichannel support across multiple customer touchpoints.

Source
HappyFox: What discounts does HappyFox offer?

HappyFox offers 20% annual billing discount, free one-year licenses for eligible startups on HappyFox CRM (with unlimited users and 50,000 AI credits), and discounts for non-profits and educational institutions on all plans.

Source
Verloop.io: How many languages does it support?

The platform delivers support in 80+ languages, enabling brands to scale support globally with AI-driven self-service in multiple languages.

Source
Verloop.io: What integrations are available?

Verloop.io integrates with over 100 tools including HubSpot, Freshdesk, Zendesk, and various CRMs, ticketing systems, and payment gateways.

Source
Share

Related pages

More on HappyFox

More on Verloop.io

Keep looking

Other head to heads