Is HappyFox or Mixmax better?

Neither clearly leads. HappyFox starts at $29/month and Mixmax at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, HappyFox or Mixmax?

Mixmax has a free tier; the other does not. Paid plans start at $29/month for HappyFox and Free for Mixmax.

Does HappyFox or Mixmax run on more platforms?

HappyFox runs on Web, Ios, Android. Mixmax runs on Web, Gmail.

Can I use Mixmax for free?

Yes. Mixmax has a free tier, so you can try it without paying. HappyFox starts at $29/month.

What is HappyFox best used for?

HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Mixmax is typically brought in for.

What can HappyFox do that Mixmax cannot?

HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Mixmax covers Email tracking, Meeting scheduling, Email sequences, Templates. Both handle Salesforce, Slack, Web support.

Customer Support · head to head

HappyFox vs Mixmax

HappyFox

Customer Support

Help desk software for happy customers

From: $29/month
Free plan: No

Full review Website

Mixmax

CRM

Email productivity and sales engagement platform

From: Free
Free plan: Yes

Full review Website

The short version

Only Mixmax has a free tier, so it costs nothing to try first.
Each has a real cost: HappyFox specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call; Mixmax free plan severely limits email tracking to 20 emails per month
They diverge on capability: HappyFox covers Ticketing, Mixmax covers Email tracking.
Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which HappyFox and Mixmax actually diverge.

Attributes where HappyFox and Mixmax differ
Attribute	HappyFox	Mixmax
Starting price	$29/month	Free
Free tier	No	Yes
Platforms	Web, Ios, Android	Web, Gmail
Category	Customer Support	CRM
Founded	2012	2014

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

Ticketing
Knowledge base
Automation
SLA management
Self-service portal
Reporting
Microsoft Teams
Jira

Only in Mixmax

Email tracking
Meeting scheduling
Email sequences
Templates
Mail merge
Gmail
HubSpot
Pipedrive

Both cover

Salesforce
Slack
Web support

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

Help desk ticketing across email, chat and phonenot Mixmax
Managing internal and customer support requests in one queuenot Mixmax

Mixmax

Email outreachnot HappyFox
Meeting schedulingnot HappyFox
Follow-up automationnot HappyFox
Sales trackingnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

Specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call
Basic plan limited to 5 agents
Multiple separate product pricing pages (Help Desk, AI Contact Center, CRM, Service Desk, HappyFox AI, Autopilot, Assist AI, Chatbot, Workflows)

Mixmax

Free plan severely limits email tracking to 20 emails per month
Download tracking in Outlook only works through web app, not desktop
Tracking indicators not supported for Outlook desktop users
Limited integration with email clients beyond Gmail

Pricing, plan by plan

HappyFox

$29/month

Mighty$29/month
- Omnichannel ticketing
- SLA management
- Basic reporting
Fantastic$49/month
- Everything in Mighty
- Custom fields
- Asset management
Enterprise$69/month
- Everything in Fantastic
- Task management
- Advanced automation
Enterprise Plus$89/month
- Agent scripting
- Custom roles
- Sandbox

Mixmax

Free

FreeFree
- Email tracking (100/mo)
- Basic scheduling
- Email templates
SMB$34/month
- Unlimited tracking
- Sequences
- Mail merge
Growth$65/month
- All SMB features
- Automation rules
- Dialer
EnterpriseFree
- All Growth features
- Admin controls
- SSO

Which should you pick?

Choose HappyFox if

You need ticketing.
You work on Web, Ios, Android.
You also want knowledge base.

HappyFox review

Choose Mixmax if

You need email tracking.
You want to start without paying.
You work on Web, Gmail.
You also want meeting scheduling.

Mixmax review

Questions people ask

Is HappyFox or Mixmax better?: Neither clearly leads. HappyFox starts at $29/month and Mixmax at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Mixmax?: Mixmax has a free tier; the other does not. Paid plans start at $29/month for HappyFox and Free for Mixmax.
Does HappyFox or Mixmax run on more platforms?: HappyFox runs on Web, Ios, Android. Mixmax runs on Web, Gmail.
Can I use Mixmax for free?: Yes. Mixmax has a free tier, so you can try it without paying. HappyFox starts at $29/month.
What is HappyFox best used for?: HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Mixmax is typically brought in for.
What can HappyFox do that Mixmax cannot?: HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Mixmax covers Email tracking, Meeting scheduling, Email sequences, Templates. Both handle Salesforce, Slack, Web support.

Answered from the vendors’ own pages

HappyFox: Does HappyFox offer a free trial?

Yes, every HappyFox plan starts with a 14-day free trial with no credit card required.

Source

Mixmax: Does Mixmax integrate with Gmail?

Yes. Mixmax is a Chrome extension that integrates directly with Gmail and Google Workspace. It adds email tracking, templates, meeting scheduling, and workflow automation features directly into Gmail.

Source

HappyFox: What is HappyFox's pricing model?

HappyFox uses per-agent pricing with monthly charges for each support agent. Annual billing offers 20% savings. The Basic plan is limited to 5 agents; higher tiers include unlimited agents.

Source

Mixmax: What email tracking does Mixmax provide?

Mixmax tracks email opens, clicks, and downloads in real time. The free plan includes tracking for up to 20 emails per month, while paid plans offer unlimited tracking across all emails.

Source

HappyFox: What discounts does HappyFox offer?

HappyFox offers 20% annual billing discount, free one-year licenses for eligible startups on HappyFox CRM (with unlimited users and 50,000 AI credits), and discounts for non-profits and educational institutions on all plans.

Source

Mixmax: What does Mixmax cost?

Mixmax offers a free plan with limited tracking (20 emails/month) and basic features. Paid plans include Inbox Copilot, Engagement Copilot, and Mixmax Suite with unlimited tracking and advanced automation.

Source

HappyFox vs Mixmax

HappyFox

Mixmax

The short version

Where they differ

What each one covers

Only in HappyFox

Only in Mixmax

Both cover

What people use each for

HappyFox

Mixmax

Where each one falls short

HappyFox

Mixmax

Pricing, plan by plan

HappyFox

Mixmax

Which should you pick?

Choose HappyFox if

Choose Mixmax if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on HappyFox

More on Mixmax

Keep looking

Other head to heads