CRM · head to head
Gong vs Greenhouse
The short version
- Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Greenhouse core plan lacks talent discovery and contact lookups
- They diverge on capability: Gong covers Call recording, Greenhouse covers Applicant tracking.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Gong and Greenhouse actually diverge.
| Attribute | Gong | Greenhouse |
|---|---|---|
| Starting price | $1600/user-per-year | On request |
| Pricing model | Unknown | quote |
| Platforms | Web, Cloud-based SaaS | Web, Ios, Android, Api |
| Category | CRM | Technology |
| Founded | 2016 | 2012 |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Gong
- Call recording
- AI transcription
- Deal intelligence
- Market intelligence
- Team coaching
- Salesforce
- HubSpot
- Microsoft Teams
Only in Greenhouse
- Applicant tracking
- Interview scheduling
- Scorecard system
- Job board posting
- Candidate CRM
- Reporting & analytics
- Offer management
- EEO compliance
Both cover
- Zoom
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Gong
- Call analysisnot Greenhouse
- Deal forecastingnot Greenhouse
- Sales coachingnot Greenhouse
- Win/loss analysisnot Greenhouse
Greenhouse
- Enterprise hiring and recruiting automationnot Gong
- Multi-location and multi-team talent acquisitionnot Gong
- Structured interview process managementnot Gong
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Gong
- Pricing not published; custom quotes and high platform fees make budget forecasting difficult
- Built for sales calls only; limited contact center and multi-channel conversation coverage
- Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
- Conversation analysis cannot capture internal buyer meetings or decision-making discussions
Greenhouse
- Core plan lacks talent discovery and contact lookups
- Core plan lacks email automation and applicant texting
- Plus plan lacks resume anonymisation and application limits
- Plus plan lacks audit logging and developer tools
- Pricing customised by hiring volume and company size, not published
- Only Pro tier offers audit logs and developer sandbox
Pricing, plan by plan
Gong
$1600/user-per-yearNo published plan breakdown. See the Gong review.
Greenhouse
On requestNo published plan breakdown. See the Greenhouse review.
Which should you pick?
Choose Gong if
- You need call recording.
- You work on Web, Cloud-based SaaS.
- You also want ai transcription.
Choose Greenhouse if
- You need applicant tracking.
- You work on Web, Ios, Android, Api.
- You also want interview scheduling.
Questions people ask
- Is Gong or Greenhouse better?
- Neither clearly leads. Gong starts at $1600/user-per-year and Greenhouse at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Gong or Greenhouse?
- Gong starts at $1600/user-per-year and Greenhouse at On request.
- Does Gong or Greenhouse run on more platforms?
- Gong runs on Web, Cloud-based SaaS. Greenhouse runs on Web, Ios, Android, Api.
- What is Gong best used for?
- Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Greenhouse is typically brought in for.
- What can Gong do that Greenhouse cannot?
- Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Greenhouse covers Applicant tracking, Interview scheduling, Scorecard system, Job board posting. Both handle Zoom, Slack.
Answered from the vendors’ own pages
Gong: How much does Gong cost?
Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.
SourceGreenhouse: How much does Greenhouse cost?
Greenhouse does not publish specific pricing. The company states that pricing is customized based on your hiring needs, hiring volume, organizational complexity, and required features.
SourceGong: Does Gong integrate with Salesforce?
Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.
SourceGreenhouse: What are the Greenhouse pricing tiers?
Greenhouse offers three plan levels: Core (basic hiring structure), Plus (multi-location optimization), and Pro (complex enterprise hiring). Exact pricing requires contacting Greenhouse for a custom quote.
SourceGong: What conversations can Gong capture?
Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.
SourceGreenhouse: Do all Greenhouse tiers include the same features?
No. Core includes sourcing and scheduling, Plus adds automation and texting, and Pro adds enterprise data configuration and audit logs. All tiers can be customized.
SourceGong: Does Gong have an on-premise option?
Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.
SourceRelated pages
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