Softwr

Surveys · head to head

Formstack vs GetFeedback

Formstack logo

Formstack

Surveys

Form builder with document generation and e-signature

From
On request
Rated
-
Full reviewWebsite
GetFeedback logo

GetFeedback

Surveys

Customer and employee feedback platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Formstack more expensive than form builders that only collect, which is the fair comparison for simple use; GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
  • They diverge on capability: Formstack covers Form builder, GetFeedback covers Employee feedback collection.

Where they differ

Only the attributes on which Formstack and GetFeedback actually diverge.

Attributes where Formstack and GetFeedback differ
AttributeFormstackGetFeedback
Pricing modelTiered monthly subscription published on the vendor site; HIPAA-capable plans priced separatelyquote
PlatformsWeb, CloudWeb
FoundedUnknown2013

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Surveys).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Formstack

  • Form builder
  • Document generation
  • E-signature
  • Workflow routing
  • Salesforce integration
  • Compliance features

Only in GetFeedback

  • Employee feedback collection
  • Survey creation
  • Analytics dashboard
  • Text analytics
  • Mobile app
  • Action planning
  • Reporting
  • Integrations

What people use each for

The jobs each tool is most often brought in to do.

Formstack

  • Processes where a submitted form must become a signed documentnot GetFeedback
  • Regulated intake needing HIPAA-capable handlingnot GetFeedback
  • Salesforce shops wanting forms and documents inside the CRMnot GetFeedback

GetFeedback

  • Collecting website visitor feedback with trigger based formsnot Formstack
  • Diagnosing checkout abandonment and drop-off pointsnot Formstack
  • Running always-on feedback buttons across a sitenot Formstack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Formstack

  • More expensive than form builders that only collect, which is the fair comparison for simple use
  • Document generation and signature sit in higher tiers, so the headline price is not the working price
  • The interface has accumulated features over a long life and shows it
  • Overkill where a form only needs to collect an answer

GetFeedback

  • GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
  • The Starter plan collects up to 1,000 responses per month
  • The Plus plan collects up to 2,000 responses per month
  • The always-on feedback button and embedded forms require the Plus plan
  • The trial is 7 days
  • Mobile app feedback is listed as coming soon rather than available
  • The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately

Pricing, plan by plan

Formstack

On request

No published plan breakdown. See the Formstack review.

GetFeedback

On request
  • GetFeedback Platform$undefined/month
    • Employee feedback
    • Survey creation
    • Analytics

Which should you pick?

Choose Formstack if

  • You need form builder.
  • You work on Web, Cloud.
  • You also want document generation.
Formstack review

Choose GetFeedback if

  • You need employee feedback collection.
  • You also want survey creation.
GetFeedback review

Questions people ask

Is Formstack or GetFeedback better?
Neither clearly leads. Formstack starts at On request and GetFeedback at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Formstack or GetFeedback?
Formstack starts at On request and GetFeedback at On request.
Does Formstack or GetFeedback run on more platforms?
Formstack runs on Web, Cloud. GetFeedback runs on Web.
What is Formstack best used for?
Formstack is most often used for processes where a submitted form must become a signed document, regulated intake needing hipaa-capable handling, salesforce shops wanting forms and documents inside the crm. Of those, processes where a submitted form must become a signed document and regulated intake needing hipaa-capable handling are not what GetFeedback is typically brought in for.
What can Formstack do that GetFeedback cannot?
Formstack covers Form builder, Document generation, E-signature, Workflow routing. GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics.

Answered from the vendors’ own pages

Formstack: What does Formstack cost?

It publishes tiered monthly pricing; document generation and e-signature sit in higher tiers, and HIPAA-capable plans are priced separately.

GetFeedback: How is GetFeedback priced?

GetFeedback uses a response-based pricing model with two subscription tiers differentiated by monthly response volume limits: Starter plan up to 1,000 responses and Plus plan up to 2,000 responses. Annual plans offer 17% savings compared to monthly billing.

Source
Formstack: What makes it different from a plain form builder?

It generates documents from submissions and collects signatures on them, which is the step that otherwise involves retyping form data into a template.

GetFeedback: Does GetFeedback offer a free trial?

GetFeedback provides a 7-day free trial for new users to test all platform features before committing to a paid plan.

Source
Formstack: Is it HIPAA compliant?

It offers HIPAA-capable plans for regulated data. That is a plan-level feature, not the default.

Share

Related pages

More on Formstack

More on GetFeedback

Keep looking

Other head to heads