Softwr

Insurance · head to head

FRISS vs Novidea

FRISS logo

FRISS

Insurance

Trust automation for insurance

From
On request
Rated
-
Full reviewWebsite
Novidea logo

Novidea

Insurance

Broker and MGA management platform built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FRISS no pricing plans, tiers, or costs are published on the website; Novidea salesforce licences are a separate recurring cost on top of the Novidea subscription, and for a broker with many occasional users that second bill changes the comparison against standalone systems entirely.
  • They diverge on capability: FRISS covers Underwriting risk scoring, Novidea covers Native Salesforce architecture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which FRISS and Novidea actually diverge.

Attributes where FRISS and Novidea differ
AttributeFRISSNovidea
Pricing modelsubscriptionquote
PlatformsWeb, ApiWeb, iOS, Android, API
Founded2006Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Insurance).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FRISS

  • Underwriting risk scoring
  • Claims fraud detection
  • Network analysis
  • Real-time decisioning
  • Third-party data enrichment
  • Case management
  • Predictive analytics
  • Compliance monitoring

Only in Novidea

  • Native Salesforce architecture
  • Placement and submission tracking
  • Multi-currency and multi-entity
  • Commission and revenue management
  • Analytics
  • Client and broker portals

What people use each for

The jobs each tool is most often brought in to do.

FRISS

  • Fraud detectionnot Novidea
  • Risk assessmentnot Novidea
  • Underwriting automationnot Novidea
  • Claims investigationnot Novidea
  • Compliancenot Novidea

Novidea

  • An international broker consolidating offices that each run a different local agency systemnot FRISS
  • A speciality wholesaler placing non-admitted and Lloyd's business that national agency systems handle poorlynot FRISS
  • An MGA that needs binder, bordereaux and commission tracking in the same place as the client recordnot FRISS
  • A broker group that already standardised on Salesforce and does not want a second client databasenot FRISS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FRISS

  • No pricing plans, tiers, or costs are published on the website
  • Requires direct contact through 'Let's talk' call-to-action for pricing inquiries

Novidea

  • Salesforce licences are a separate recurring cost on top of the Novidea subscription, and for a broker with many occasional users that second bill changes the comparison against standalone systems entirely.
  • It is not built around United States personal lines carrier download, so an agency whose daily work depends on automated policy download from dozens of carriers will find the connectivity thin.
  • Because it inherits Salesforce, it also inherits Salesforce administration; you need someone who knows the platform, and that skill is priced by the Salesforce market rather than the insurance market.
  • Implementations involve mapping an existing book with its history into Salesforce objects, and brokers consistently underestimate how much data cleansing that exposes.
  • Salesforce platform changes and release cycles are outside the vendor control, so an upgrade that alters behaviour you depend on arrives on someone else calendar.

Pricing, plan by plan

FRISS

On request
  • Underwriting$undefined/year
    • Risk scoring
    • Application fraud detection
    • Real-time assessment
  • Claims$undefined/year
    • Claims fraud detection
    • Network analysis
    • Investigation prioritization
  • Enterprise Platform$undefined/year
    • All modules
    • Custom models
    • Advanced analytics

Novidea

On request
  • Novidea Platform$undefined/year
    • Broker management on Salesforce
    • Placement and revenue tracking
    • Analytics dashboards

Which should you pick?

Choose FRISS if

  • You need underwriting risk scoring.
  • You work on Web, Api.
  • You also want claims fraud detection.
FRISS review

Choose Novidea if

  • You need native salesforce architecture.
  • You work on Web, iOS, Android, API.
  • You also want placement and submission tracking.
Novidea review

Questions people ask

Is FRISS or Novidea better?
Neither clearly leads. FRISS starts at On request and Novidea at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FRISS or Novidea?
FRISS starts at On request and Novidea at On request.
Does FRISS or Novidea run on more platforms?
FRISS runs on Web, Api. Novidea runs on Web, iOS, Android, API.
What is FRISS best used for?
FRISS is most often used for fraud detection, risk assessment, underwriting automation, claims investigation. Of those, fraud detection and risk assessment are not what Novidea is typically brought in for.
What can FRISS do that Novidea cannot?
FRISS covers Underwriting risk scoring, Claims fraud detection, Network analysis, Real-time decisioning. Novidea covers Native Salesforce architecture, Placement and submission tracking, Multi-currency and multi-entity, Commission and revenue management.

Answered from the vendors’ own pages

FRISS: How does FRISS publish pricing information?

FRISS does not publicly disclose pricing on their website. The company directs interested parties to contact their sales team directly for pricing and licensing details.

Source
Novidea: Do we need to buy Salesforce as well?

Yes. Novidea runs on Salesforce and the underlying platform licences are purchased separately. Include them in every cost comparison.

FRISS: What pricing model does FRISS use?

FRISS does not specify their pricing model on publicly available pages, requiring direct contact with their sales team to discuss pricing structure and implementation costs.

Source
Novidea: Is it suitable for a United States retail agency?

Only if your book is commercial or speciality. If you depend on personal lines carrier download, an established agency management system is the better fit.

Novidea: What does it replace?

The broker management system and usually a separate CRM, plus the spreadsheets used for commission and receivables tracking.

Share

Related pages

More on FRISS

More on Novidea

Keep looking

Other head to heads