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Fleet Management · head to head

Fleet Complete vs Trailforks

Fleet Complete logo

Fleet Complete

Fleet Management

Telematics and asset tracking sold mainly through mobile network operators

From
On request
Free plan
No
Full reviewWebsite
Trailforks logo

Trailforks

Maps

Mountain-bike-specific trail database and navigation app owned by Outside Inc

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Trailforks has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fleet Complete because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.; Trailforks the free tier only allows one offline region downloaded at a time, which is limiting for a rider visiting multiple trail areas.
  • They diverge on capability: Fleet Complete covers Vehicle tracking, Trailforks covers Mountain bike trail database.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Fleet Complete and Trailforks actually diverge.

Attributes where Fleet Complete and Trailforks differ
AttributeFleet CompleteTrailforks
Starting priceOn requestFree
Pricing modelquoteFreemium, standalone Pro or bundled with Outside+
Free tierNoYes
PlatformsWeb, iOS, AndroidiOS, Android, Web
CategoryFleet ManagementMaps

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fleet Complete

  • Vehicle tracking
  • Hours of service
  • Asset trackers
  • Field dispatch
  • Dashcams
  • Maintenance reminders

Only in Trailforks

  • Mountain bike trail database
  • Community trail reports
  • Offline maps
  • Premium basemaps
  • Heatmap overlay
  • Weather and fire overlays

What people use each for

The jobs each tool is most often brought in to do.

Fleet Complete

  • A mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationshipnot Trailforks
  • Mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one consolenot Trailforks
  • Canadian operators wanting a domestic vendor with local support and Telus channel billingnot Trailforks
  • Service businesses that want basic dispatch and vehicle tracking without buying a separate field service platformnot Trailforks

Trailforks

  • A mountain biker planning a ride on unfamiliar singletrack who needs direction-of-travel and difficulty datanot Fleet Complete
  • Someone riding in an area with no signal who needs an offline downloaded trail mapnot Fleet Complete
  • A rider checking recent community trail condition reports before heading outnot Fleet Complete
  • Someone comparing several mountain bike regions using the usage heatmap before choosing where to ridenot Fleet Complete

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fleet Complete

  • Because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.
  • Hardware is bundled into the subscription over a multi-year term, so a fleet that shrinks mid-contract keeps paying for units that are sitting in a store cupboard unless it negotiated a downsizing clause up front.
  • The product line was assembled by acquisition, so hours of service, European tracking and the core platform originated as separate products, leaving overlapping apps, duplicate logins and features that exist in one region but not another.
  • The third-party integration ecosystem is far smaller than the marketplaces run by Geotab or Samsara, so bespoke connections to a maintenance or payroll system usually mean building against the API yourself.
  • The web console and reporting look and behave like software designed a decade ago, and administrators who have used a newer platform will find the reporting builder slow and the exports rigid.

Trailforks

  • The free tier only allows one offline region downloaded at a time, which is limiting for a rider visiting multiple trail areas.
  • Pro pricing appears to be shifting toward bundling with the wider Outside+ media subscription, making the standalone price less stable and worth checking directly before buying.
  • Its focus on mountain biking means it is a weaker choice than Ride with GPS for road or gravel route planning.
  • Trail data quality depends on community contribution, so newer or less-ridden regions can have sparse or outdated information.
  • Being owned by a media company with a broader outdoor content bundle strategy introduces some uncertainty about how the standalone app product is prioritised long term.

Pricing, plan by plan

Fleet Complete

On request
  • Fleet Complete$undefined/year
    • Per vehicle subscription, hardware included
    • Term length usually tied to the reselling carrier agreement
    • Asset trackers priced separately from vehicle units

Trailforks

Free
  • Trailforks FreeFree
    • Trail database access
    • Basic basemaps
    • One offline region at a time
  • Trailforks Pro$undefined/year
    • Unlimited offline regions
    • Premium basemaps including Gaia and ArcGIS satellite
    • Heatmap, weather and fire overlays

Which should you pick?

Choose Fleet Complete if

  • You need vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want hours of service.
Fleet Complete review

Choose Trailforks if

  • You need mountain bike trail database.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want community trail reports.
Trailforks review

Questions people ask

Is Fleet Complete or Trailforks better?
Neither clearly leads. Fleet Complete starts at On request and Trailforks at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fleet Complete or Trailforks?
Trailforks has a free tier; the other does not. Paid plans start at On request for Fleet Complete and Free for Trailforks.
Does Fleet Complete or Trailforks run on more platforms?
Fleet Complete runs on Web, iOS, Android. Trailforks runs on iOS, Android, Web.
Can I use Trailforks for free?
Yes. Trailforks has a free tier, so you can try it without paying. Fleet Complete starts at On request.
What is Fleet Complete best used for?
Fleet Complete is most often used for a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship, mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console, canadian operators wanting a domestic vendor with local support and telus channel billing, service businesses that want basic dispatch and vehicle tracking without buying a separate field service platform. Of those, a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship and mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console are not what Trailforks is typically brought in for.
What can Fleet Complete do that Trailforks cannot?
Fleet Complete covers Vehicle tracking, Hours of service, Asset trackers, Field dispatch. Trailforks covers Mountain bike trail database, Community trail reports, Offline maps, Premium basemaps.

Answered from the vendors’ own pages

Fleet Complete: Do I buy Fleet Complete directly or through my mobile operator?

Both are possible, but the majority of North American customers buy through AT&T or Telus. Check which entity the contract is with, because it determines your support path, your billing cycle and your renewal date.

Trailforks: Is Trailforks free?

A free tier exists with trail data and one offline region at a time; Pro removes that limit and adds premium map layers.

Fleet Complete: What happens to the hardware if I cancel?

Devices supplied as part of a subsidised subscription are normally recovered or charged for on early termination. Ask for the exact clause before signing, because it is where the real cost of leaving sits.

Trailforks: Who owns Trailforks?

Outside Inc, which also owns Pinkbike and CyclingTips, acquired it in 2021.

Fleet Complete: Is it a fit for a fleet of five vans?

It will work, but small fleets get a better deal from vendors that publish pricing and sell month to month. Fleet Complete pricing improves with volume and a carrier relationship.

Trailforks: Is it only for mountain biking?

Mountain biking is the core focus, though it has secondary support for hiking, gravel and motorised trail use.

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