Softwr

Maps · head to head

Citymapper vs Fleet Complete

Citymapper logo

Citymapper

Maps

The ultimate urban mobility app for city commuters

From
Free
Free plan
Yes
Full reviewWebsite
Fleet Complete logo

Fleet Complete

Fleet Management

Telematics and asset tracking sold mainly through mobile network operators

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Citymapper has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citymapper citymapper's own App Store listing states live transit and turn-by-turn features work only in a named list of specific cities (New York, Chicago, Los Angeles, San Francisco, and dozens of other listed cities), not globally, per the developer's own description.; Fleet Complete because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.
  • They diverge on capability: Citymapper covers Multi-modal routing, Fleet Complete covers Vehicle tracking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Citymapper and Fleet Complete actually diverge.

Attributes where Citymapper and Fleet Complete differ
AttributeCitymapperFleet Complete
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsIos, Android, WebWeb, iOS, Android
CategoryMapsFleet Management
Founded2011Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citymapper

  • Multi-modal routing
  • Real-time departures
  • Live bus tracking
  • Disruption alerts
  • Walking directions
  • Uber
  • Lyft
  • Lime

Only in Fleet Complete

  • Vehicle tracking
  • Hours of service
  • Asset trackers
  • Field dispatch
  • Dashcams
  • Maintenance reminders

What people use each for

The jobs each tool is most often brought in to do.

Citymapper

  • Daily commutingnot Fleet Complete
  • City explorationnot Fleet Complete
  • Trip planningnot Fleet Complete
  • Mobility as a servicenot Fleet Complete

Fleet Complete

  • A mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationshipnot Citymapper
  • Mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one consolenot Citymapper
  • Canadian operators wanting a domestic vendor with local support and Telus channel billingnot Citymapper
  • Service businesses that want basic dispatch and vehicle tracking without buying a separate field service platformnot Citymapper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citymapper

  • Citymapper's own App Store listing states live transit and turn-by-turn features work only in a named list of specific cities (New York, Chicago, Los Angeles, San Francisco, and dozens of other listed cities), not globally, per the developer's own description.

Fleet Complete

  • Because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.
  • Hardware is bundled into the subscription over a multi-year term, so a fleet that shrinks mid-contract keeps paying for units that are sitting in a store cupboard unless it negotiated a downsizing clause up front.
  • The product line was assembled by acquisition, so hours of service, European tracking and the core platform originated as separate products, leaving overlapping apps, duplicate logins and features that exist in one region but not another.
  • The third-party integration ecosystem is far smaller than the marketplaces run by Geotab or Samsara, so bespoke connections to a maintenance or payroll system usually mean building against the API yourself.
  • The web console and reporting look and behave like software designed a decade ago, and administrators who have used a newer platform will find the reporting builder slow and the exports rigid.

Pricing, plan by plan

Citymapper

Free
  • FreeFree
    • Multi-modal routing
    • Real-time departures
    • Basic navigation
  • Citymapper Premium$4.99/month
    • Live location sharing
    • Weather integration
    • Widgets

Fleet Complete

On request
  • Fleet Complete$undefined/year
    • Per vehicle subscription, hardware included
    • Term length usually tied to the reselling carrier agreement
    • Asset trackers priced separately from vehicle units

Which should you pick?

Choose Citymapper if

  • You need multi-modal routing.
  • You want to start without paying.
  • You work on Ios, Android, Web.
  • You also want real-time departures.
Citymapper review

Choose Fleet Complete if

  • You need vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want hours of service.
Fleet Complete review

Questions people ask

Is Citymapper or Fleet Complete better?
Neither clearly leads. Citymapper starts at Free and Fleet Complete at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citymapper or Fleet Complete?
Citymapper has a free tier; the other does not. Paid plans start at Free for Citymapper and On request for Fleet Complete.
Does Citymapper or Fleet Complete run on more platforms?
Citymapper runs on Ios, Android, Web. Fleet Complete runs on Web, iOS, Android.
Can I use Citymapper for free?
Yes. Citymapper has a free tier, so you can try it without paying. Fleet Complete starts at On request.
What is Citymapper best used for?
Citymapper is most often used for daily commuting, city exploration, trip planning, mobility as a service. Of those, daily commuting and city exploration are not what Fleet Complete is typically brought in for.
What can Citymapper do that Fleet Complete cannot?
Citymapper covers Multi-modal routing, Real-time departures, Live bus tracking, Disruption alerts. Fleet Complete covers Vehicle tracking, Hours of service, Asset trackers, Field dispatch.

Answered from the vendors’ own pages

Citymapper: Does Citymapper offer paid membership?

Yes, Citymapper offers a CLUB membership tier with exclusive features, including AI-powered route selection. However, specific pricing details for CLUB membership are not disclosed on their main website.

Source
Fleet Complete: Do I buy Fleet Complete directly or through my mobile operator?

Both are possible, but the majority of North American customers buy through AT&T or Telus. Check which entity the contract is with, because it determines your support path, your billing cycle and your renewal date.

Citymapper: Where can I find Citymapper CLUB pricing?

Citymapper CLUB pricing is not published on their website. You would need to check the mobile app (Apple App Store or Google Play Store) or contact Citymapper support directly for current pricing information.

Source
Fleet Complete: What happens to the hardware if I cancel?

Devices supplied as part of a subsidised subscription are normally recovered or charged for on early termination. Ask for the exact clause before signing, because it is where the real cost of leaving sits.

Fleet Complete: Is it a fit for a fleet of five vans?

It will work, but small fleets get a better deal from vendors that publish pricing and sell month to month. Fleet Complete pricing improves with volume and a carrier relationship.

Share

Related pages

More on Citymapper

More on Fleet Complete

Keep looking

Other head to heads