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Field Service · head to head

FaciliWorks vs IFS Cloud

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
IFS Cloud logo

IFS Cloud

ERP

Single-codebase ERP, EAM and field service for asset-heavy industries

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; IFS Cloud the partner ecosystem is a fraction of the size of SAP or Microsoft, so day rates for experienced IFS consultants are high and availability is genuinely constrained; a failing implementation is hard to rescue because there are few alternative firms to bring in.
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, IFS Cloud covers Single codebase.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and IFS Cloud actually diverge.

Attributes where FaciliWorks and IFS Cloud differ
AttributeFaciliWorksIFS Cloud
PlatformsWindows, Web, iOS, Android, On-premiseWeb, iOS, Android, Windows
CategoryField ServiceERP

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in IFS Cloud

  • Single codebase
  • Aviation MRO
  • Field service management
  • Enterprise asset management
  • Copperleaf decision analytics
  • Composable deployment
  • Twice-yearly release train
  • Project-driven manufacturing

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot IFS Cloud
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot IFS Cloud
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot IFS Cloud
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot IFS Cloud

IFS Cloud

  • An airline or defence operator that needs airworthiness-compliant maintenance records tied to the same system that runs procurement and financenot FaciliWorks
  • A utility that must justify capital asset spend to a regulator and wants the investment case and the work orders in one placenot FaciliWorks
  • A contract manufacturer running engineer-to-order projects where project accounting, shop floor and service revenue need to reconcilenot FaciliWorks
  • An industrial services firm replacing a separate ERP, CMMS and field scheduling tool with one vendor contractnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

IFS Cloud

  • The partner ecosystem is a fraction of the size of SAP or Microsoft, so day rates for experienced IFS consultants are high and availability is genuinely constrained; a failing implementation is hard to rescue because there are few alternative firms to bring in.
  • Financial accounting and consolidation are the weakest part of the suite relative to the asset and service modules, and finance teams at group level often end up keeping a separate consolidation tool, which undermines the single-system business case.
  • Licensing is per capability area on top of user counts, so a scope change during implementation can produce a licence uplift that was not in the original business case, and the price is only discoverable through sales.
  • Upgrades between major releases still require regression testing of customisations, and organisations that have extended the product heavily report multi-month upgrade projects rather than the low-effort updates the cloud positioning implies.
  • IFS is private-equity owned and has acquired several companies in quick succession, so the portfolio and the roadmap have shifted more than once; a capability you buy on a roadmap promise may be delivered by an acquired product with a different data model.

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

IFS Cloud

On request
  • IFS Cloud$undefined/year
    • Named and concurrent user licensing
    • Capability areas licensed separately
    • Cloud, customer-cloud or on-premises deployment

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose IFS Cloud if

  • You need single codebase.
  • You work on Web, iOS, Android, Windows.
  • You also want aviation mro.
IFS Cloud review

Questions people ask

Is FaciliWorks or IFS Cloud better?
Neither clearly leads. FaciliWorks starts at On request and IFS Cloud at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or IFS Cloud?
FaciliWorks starts at On request and IFS Cloud at On request.
Does FaciliWorks or IFS Cloud run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. IFS Cloud runs on Web, iOS, Android, Windows.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what IFS Cloud is typically brought in for.
What can FaciliWorks do that IFS Cloud cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. IFS Cloud covers Single codebase, Aviation MRO, Field service management, Enterprise asset management.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

IFS Cloud: Is IFS Cloud one product or a suite of separate ones?

One product on one codebase. You licence capability areas within it rather than buying separate applications, though acquired products such as Copperleaf are still being folded in.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

IFS Cloud: How much does IFS Cloud cost?

IFS does not publish pricing. Cost depends on user counts and which capability areas you licence, and implementation is usually the larger line item.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

IFS Cloud: Is IFS a credible replacement for SAP S/4HANA?

In asset-heavy and service-heavy industries, yes. For a finance-first, multi-country group with complex statutory consolidation, SAP remains stronger.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

IFS Cloud: Who owns IFS?

It is privately held, majority owned by EQT and Hg. That funds acquisitions but also means the portfolio changes shape.

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