Softwr

Field Service · head to head

FaciliWorks vs iDempiere

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
iDempiere logo

iDempiere

ERP

Community-governed open source ERP, CRM and supply chain built on Java, OSGi and PostgreSQL

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only iDempiere has a free tier, so it costs nothing to try first.
  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; iDempiere there is no vendor, so there is no support contract, no service level agreement and nobody to escalate to; you either build the skills internally or you depend entirely on a local partner whose quality you must judge yourself.
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, iDempiere covers Application dictionary.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and iDempiere actually diverge.

Attributes where FaciliWorks and iDempiere differ
AttributeFaciliWorksiDempiere
Starting priceOn requestFree
Pricing modelquoteOpen source, no licence fee
Free tierNoYes
PlatformsWindows, Web, iOS, Android, On-premiseWeb, Self-hosted, Docker, Linux, Windows
CategoryField ServiceERP

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in iDempiere

  • Application dictionary
  • OSGi plug-in architecture
  • Multi-organisation accounting
  • Materials management
  • Manufacturing
  • Workflow engine
  • Report and print engine
  • No paid edition

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot iDempiere
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot iDempiere
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot iDempiere
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot iDempiere

iDempiere

  • A distributor wants multi-organisation, multi-currency accounting and warehouse costing without a per-user ERP licence that scales with headcount.not FaciliWorks
  • An organisation that has been caught by an open core vendor moving features into a paid tier wants an ERP with no company that can make that decision.not FaciliWorks
  • A team needs heavy customisation of screens, fields and approval workflows that must survive version upgrades, which the application dictionary makes possible without forking.not FaciliWorks
  • A public sector or university body in Latin America or Indonesia needs a locally supportable ERP where the source and the implementation skills are both available in-country.not FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

iDempiere

  • There is no vendor, so there is no support contract, no service level agreement and nobody to escalate to; you either build the skills internally or you depend entirely on a local partner whose quality you must judge yourself.
  • It demands real Java, OSGi and PostgreSQL administration, so the running cost is a systems engineer rather than a subscription, and that engineer is harder to hire than a PHP developer.
  • The ZK-based interface is dense and dated, with a data-entry feel inherited from Compiere that staff used to modern software find hostile, which drives up training cost.
  • Localisation depends on community contribution, so tax, payroll and statutory reporting for your country may be absent, out of date or maintained by one person, and you may end up funding it yourself.
  • The documentation is a community wiki with gaps and stale pages, and much of the practical knowledge sits in forum threads and partner heads rather than in anything you can hand to a new administrator.

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

iDempiere

Free
  • iDempiereFree
    • Full ERP, CRM and supply chain source
    • Unlimited users and organisations
    • No enterprise edition and no feature gating
  • Implementation partner$undefined/year
    • Local partners provide installation, configuration, training and support
    • Priced per engagement, not published
    • Realistically the only viable route for a production deployment

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose iDempiere if

  • You need application dictionary.
  • You want to start without paying.
  • You work on Web, Self-hosted, Docker, Linux, Windows.
  • You also want osgi plug-in architecture.
iDempiere review

Questions people ask

Is FaciliWorks or iDempiere better?
Neither clearly leads. FaciliWorks starts at On request and iDempiere at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or iDempiere?
iDempiere has a free tier; the other does not. Paid plans start at On request for FaciliWorks and Free for iDempiere.
Does FaciliWorks or iDempiere run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. iDempiere runs on Web, Self-hosted, Docker, Linux, Windows.
Can I use iDempiere for free?
Yes. iDempiere has a free tier, so you can try it without paying. FaciliWorks starts at On request.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what iDempiere is typically brought in for.
What can FaciliWorks do that iDempiere cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. iDempiere covers Application dictionary, OSGi plug-in architecture, Multi-organisation accounting, Materials management.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

iDempiere: Is iDempiere the same as ADempiere or Compiere?

It shares the lineage. iDempiere forked from ADempiere in 2011 to rebuild the platform on OSGi, and it is the branch that remains actively developed.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

iDempiere: Is there a paid or enterprise edition?

No. There is no commercial owner and no feature gating. Money is spent on implementation partners and hosting, not on licences.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

iDempiere: What does it actually cost to run?

Nothing in licence fees, and a great deal in skills: expect a partner implementation and ongoing Java and PostgreSQL administration, which for a mid-sized company is comparable to a commercial subscription.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

iDempiere: Which database does it need?

PostgreSQL or Oracle. PostgreSQL is the mainstream community choice and the one most partners deploy.

Share

Related pages

More on FaciliWorks

More on iDempiere

Keep looking

Other head to heads