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Field Service · head to head

FaciliWorks vs Skedulo

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Skedulo logo

Skedulo

Field Service

Mobile workforce scheduling for deskless teams

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Skedulo not a trades suite: no estimating, invoicing or customer-facing quoting pipeline
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Skedulo covers Scheduling optimisation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Skedulo actually diverge.

Attributes where FaciliWorks and Skedulo differ
AttributeFaciliWorksSkedulo
PlatformsWindows, Web, iOS, Android, On-premiseWeb, iOS, Android, Cloud

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Skedulo

  • Scheduling optimisation
  • Mobile app
  • Salesforce integration
  • Compliance and credentials

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Skedulo
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Skedulo
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Skedulo
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Skedulo

Skedulo

  • Healthcare and community services scheduling visits against credentialsnot FaciliWorks
  • Organisations on Salesforce needing deskless scheduling inside itnot FaciliWorks
  • Workforces where travel time materially affects how many jobs fit in a daynot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Skedulo

  • Not a trades suite: no estimating, invoicing or customer-facing quoting pipeline
  • Quote-only pricing with no published rates
  • Heavily oriented to Salesforce, and less compelling without it
  • Optimisation quality depends on accurate skill and availability data, which is a data-hygiene commitment

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Skedulo

On request

No published plan breakdown. See the Skedulo review.

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Skedulo if

  • You need scheduling optimisation.
  • You work on Web, iOS, Android, Cloud.
  • You also want mobile app.
Skedulo review

Questions people ask

Is FaciliWorks or Skedulo better?
Neither clearly leads. FaciliWorks starts at On request and Skedulo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Skedulo?
FaciliWorks starts at On request and Skedulo at On request.
Does FaciliWorks or Skedulo run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Skedulo runs on Web, iOS, Android, Cloud.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Skedulo is typically brought in for.
What can FaciliWorks do that Skedulo cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Skedulo covers Scheduling optimisation, Mobile app, Salesforce integration, Compliance and credentials.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Skedulo: What does Skedulo cost?

Quoted per organisation and not published.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Skedulo: Is it a field service suite?

No. It solves scheduling and dispatch for deskless workers. Contractors wanting estimating and invoicing should look at ServiceTitan or Jobber.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Skedulo: Do I need Salesforce?

No, but its Salesforce integration is a large part of the appeal and it is less compelling without it.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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