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Restaurants · head to head

Deliveroo vs Epos Now

Deliveroo logo

Deliveroo

Restaurants

UK-headquartered food delivery marketplace connecting restaurants, riders and diners

From
Free
Rated
-
Full reviewWebsite
Epos Now logo

Epos Now

Restaurants

Cloud point of sale for hospitality and retail sold with hardware finance and attached payment processing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Deliveroo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Deliveroo restaurant commission of roughly 20 to 30 percent is frequently passed on as higher in-app menu prices, so the displayed total is not the restaurant menu price plus a small fee, it is a marked-up menu plus a fee.; Epos Now hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.
  • They diverge on capability: Deliveroo covers Restaurant marketplace, Epos Now covers Cloud till software.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Deliveroo and Epos Now actually diverge.

Attributes where Deliveroo and Epos Now differ
AttributeDeliverooEpos Now
Starting priceFreeOn request
Pricing modelFree to download; delivery and service fees per order, optional subscription for reduced feesquote
Free tierYesNo
PlatformsiOS, Android, WebWeb, iOS, Android, Windows

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deliveroo

  • Restaurant marketplace
  • Deliveroo Plus subscription
  • Live order tracking
  • Grocery and convenience delivery
  • Group ordering
  • Deliveroo for Business

Only in Epos Now

  • Cloud till software
  • Hardware bundles
  • Integrated payments
  • AppStore add ons
  • Stock and product management
  • Multi site reporting

What people use each for

The jobs each tool is most often brought in to do.

Deliveroo

  • Someone ordering food for delivery who values convenience over the price premium versus collectionnot Epos Now
  • A frequent orderer weighing whether a Deliveroo Plus subscription pays for itself at their order volumenot Epos Now
  • A workplace using Deliveroo for Business to give staff an expensed meal allowancenot Epos Now
  • A diner comparing grocery delivery speed against a supermarket own-delivery slotnot Epos Now

Epos Now

  • A single site cafe or bar wanting a low upfront cost till system installed quicklynot Deliveroo
  • An independent needing basic stock, staff and sales reporting without an implementation projectnot Deliveroo
  • An operator running both a small retail line and a food offer on one systemnot Deliveroo
  • A business replacing a mechanical till that has no reporting or remote access at allnot Deliveroo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deliveroo

  • Restaurant commission of roughly 20 to 30 percent is frequently passed on as higher in-app menu prices, so the displayed total is not the restaurant menu price plus a small fee, it is a marked-up menu plus a fee.
  • Riders are engaged as self-employed contractors paid per delivery, a model that has faced repeated legal and regulatory challenges in the UK and EU over minimum pay and employment status.
  • Deliveroo Plus only saves money above a certain order frequency, and casual users who subscribe rarely break even on the monthly charge.
  • Availability and reliability vary sharply by city; smaller markets have fewer restaurant partners and longer, less predictable delivery windows.
  • The company has exited some international markets entirely (including Germany, the Netherlands, Spain, Taiwan and Australia in prior years), so coverage has shrunk rather than grown in several regions, and a market can disappear with limited notice.

Epos Now

  • Hardware is often placed on a finance agreement with a third party, so cancelling the software subscription leaves the equipment payments running for the remainder of the term.
  • Software, hardware finance and card processing are three separate agreements with different notice periods, which makes a clean exit difficult and is the source of most published complaints.
  • The vendor makes its margin on payment processing, so the low advertised software price is offset by a card rate that costs far more across a year of trading.
  • Sales is telesales led and buyers report pressure to sign quickly, which is a poor fit for a decision involving multi year finance commitments.
  • Useful capability is spread across paid add ons in the application store, so the functional system a restaurant actually needs costs considerably more than the entry subscription.

Pricing, plan by plan

Deliveroo

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Service charge of a few percent on order total
    • Restaurant menu prices often marked up versus in-store
  • Deliveroo Plus$3.49/month
    • Delivery fees waived on qualifying orders above a minimum basket size
    • Service charge may still apply
    • Price varies by market and is often discounted for an introductory period

Epos Now

On request
  • Epos Now$undefined/year
    • Software subscription quoted per till
    • Hardware frequently supplied under a separate finance or lease agreement
    • Card processing contracted separately and priced by negotiated rate

Which should you pick?

Choose Deliveroo if

  • You need restaurant marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want deliveroo plus subscription.
Deliveroo review

Choose Epos Now if

  • You need cloud till software.
  • You work on Web, iOS, Android, Windows.
  • You also want hardware bundles.
Epos Now review

Questions people ask

Is Deliveroo or Epos Now better?
Neither clearly leads. Deliveroo starts at Free and Epos Now at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deliveroo or Epos Now?
Deliveroo has a free tier; the other does not. Paid plans start at Free for Deliveroo and On request for Epos Now.
Does Deliveroo or Epos Now run on more platforms?
Deliveroo runs on iOS, Android, Web. Epos Now runs on Web, iOS, Android, Windows.
Can I use Deliveroo for free?
Yes. Deliveroo has a free tier, so you can try it without paying. Epos Now starts at On request.
What is Deliveroo best used for?
Deliveroo is most often used for someone ordering food for delivery who values convenience over the price premium versus collection, a frequent orderer weighing whether a deliveroo plus subscription pays for itself at their order volume, a workplace using deliveroo for business to give staff an expensed meal allowance, a diner comparing grocery delivery speed against a supermarket own-delivery slot. Of those, someone ordering food for delivery who values convenience over the price premium versus collection and a frequent orderer weighing whether a deliveroo plus subscription pays for itself at their order volume are not what Epos Now is typically brought in for.
What can Deliveroo do that Epos Now cannot?
Deliveroo covers Restaurant marketplace, Deliveroo Plus subscription, Live order tracking, Grocery and convenience delivery. Epos Now covers Cloud till software, Hardware bundles, Integrated payments, AppStore add ons.

Answered from the vendors’ own pages

Deliveroo: Is Deliveroo cheaper than collecting the food yourself?

Usually not. Menu prices in the app are frequently higher than in-restaurant prices to offset the commission Deliveroo charges, on top of the delivery and service fees.

Epos Now: Is the hardware bought or leased?

Frequently financed through a third party agreement rather than bought outright. Ask explicitly which it is and read the term before signing.

Deliveroo: What does Deliveroo Plus actually save?

It waives the delivery fee on qualifying orders above a minimum basket value for a flat monthly or annual charge; the service charge can still apply.

Epos Now: Can I cancel the software and keep trading?

You can stop the subscription, but a separate hardware finance agreement continues to its own end date, and processing is contracted separately again.

Deliveroo: Are Deliveroo riders employees?

No, they are engaged as self-employed contractors paid per delivery, a classification that has been challenged in UK and EU courts and regulators.

Epos Now: Do I have to use their card processing?

It is the commercial basis of the pricing. Using another acquirer, where permitted, changes the software quote.

Epos Now: Is it suitable for a busy full service restaurant?

It handles straightforward hospitality service. Complex coursing, large table management and high volume kitchens are better served by restaurant specific systems.

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