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Automotive · head to head

Epicor DMS vs Shift Technology

Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite
Shift Technology logo

Shift Technology

Insurance

AI-native fraud detection for insurance

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor DMS pricing is not publicly available and requires custom quotes; Shift Technology pricing not published on vendor website, requires demo request and quotation
  • They diverge on capability: Epicor DMS covers Sales desking, Shift Technology covers Fraud detection.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epicor DMS and Shift Technology actually diverge.

Attributes where Epicor DMS and Shift Technology differ
AttributeEpicor DMSShift Technology
Pricing modelquotesubscription
PlatformsCloud, On-Premise, HybridWeb, Api
CategoryAutomotiveInsurance
Founded19992014

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Only in Shift Technology

  • Fraud detection
  • Claims automation
  • Document intelligence
  • Network analysis
  • Real-time scoring
  • Investigation workbench
  • Predictive analytics
  • Machine learning models

Both cover

  • SOC2
  • Data encryption
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

Epicor DMS

  • Dealership Managementnot Shift Technology
  • Service Schedulingnot Shift Technology
  • Inventory Managementnot Shift Technology
  • Sales Operationsnot Shift Technology
  • Customer Relationshipnot Shift Technology

Shift Technology

  • Fraud detectionnot Epicor DMS
  • Claims automationnot Epicor DMS
  • SIU operationsnot Epicor DMS
  • Subrogationnot Epicor DMS
  • Underwriting risknot Epicor DMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Shift Technology

  • Pricing not published on vendor website, requires demo request and quotation
  • No self-service onboarding; dedicated sales consultation mandatory
  • Solution requires on-premises deployment or custom SaaS configuration

Pricing, plan by plan

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Shift Technology

On request
  • Fraud Detection$undefined/year
    • Claims fraud detection
    • Network analysis
    • Real-time scoring
  • Claims Automation$undefined/year
    • Document analysis
    • Automated extraction
    • Workflow automation
  • Enterprise Suite$undefined/year
    • All modules
    • Custom models
    • Global deployment

Which should you pick?

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Choose Shift Technology if

  • You need fraud detection.
  • You work on Web, Api.
  • You also want claims automation.
Shift Technology review

Questions people ask

Is Epicor DMS or Shift Technology better?
Neither clearly leads. Epicor DMS starts at On request and Shift Technology at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor DMS or Shift Technology?
Epicor DMS starts at On request and Shift Technology at On request.
Does Epicor DMS or Shift Technology run on more platforms?
Epicor DMS runs on Cloud, On-Premise, Hybrid. Shift Technology runs on Web, Api.
What is Epicor DMS best used for?
Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shift Technology is typically brought in for.
What can Epicor DMS do that Shift Technology cannot?
Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Shift Technology covers Fraud detection, Claims automation, Document intelligence, Network analysis. Both handle SOC2, Data encryption, Cloud deployment.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Shift Technology: How much does Shift Technology cost?

Shift Technology does not publish pricing on its website. The vendor requires a demo request and direct sales contact for custom quotations tailored to deployment scope and use cases. Pricing is quote-based and depends on specific implementation needs.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Shift Technology: What is Shift Technology's licensing model?

Shift Technology operates on a custom licensing model rather than standardized tiers. Pricing and licensing are determined through consultation with the vendor based on the number of users, data volume, and specific insurance processes being automated.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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