Halaxyvs
Cliniko
Cliniko: A flat per practitioner subscription in AUD, so your software cost does not rise with card volume or reminder count
Halaxy
Practice management for allied health that charges nothing for the software and earns on payments
As of 31 August 2026, Halaxy is free to use. Australian practice management software that is genuinely free to use, with the vendor taking its revenue from card processing, SMS credits and claiming fees instead of a subscription. Softwr lists it under Healthcare. Halaxy is available on Web, iOS, Android.
Overview
What Halaxy does
Halaxy is cloud practice management software for allied health practitioners: physiotherapists, psychologists, osteopaths, dietitians, speech pathologists and similar. It handles the diary, patient records, clinical notes, invoicing, online booking, telehealth and electronic claiming to Medicare, DVA, NDIS and Australian private health funds. There is no per practitioner subscription and no seat count to negotiate. The commercial model is what makes it unusual. Instead of charging for the software, Halaxy monetises the money that flows through it. Card payments carry roughly 1.5 to 1.9 per cent plus a fixed fee of 75 cents to about a dollar per transaction, and a credit system priced at around AUD 0.15 to 0.22 per credit covers SMS reminders, funding body claims, e-scripts, telehealth sessions and the AI scribe. Some capabilities that competitors bundle, including calendar sync, API access, white labelling and a dedicated phone number, sit behind a subscription starting at 25 credits a month. A busy clinic can therefore spend more with Halaxy than with a flat rate competitor, while a part-time sole practitioner with few card payments may spend almost nothing. The people who buy it are solo and small allied health practices in Australia and New Zealand, plus practitioners in the UK and elsewhere who use the core diary and notes without the local claiming rails. The trade-off is that your software costs become variable and partly outside your control: they scale with appointment volume, reminder volume and card mix, and moving to a cheaper card acquirer means giving up the integrated reconciliation that is the main reason to be on the platform at all.
What people use it for
- A solo psychologist starting out who wants Medicare and private health claiming without committing to a monthly subscription before there is any income
- A physiotherapy clinic that wants patient reminders, online booking and card payments reconciled against invoices in one system
- An NDIS provider that needs claim generation and service agreement tracking built into the same record as clinical notes
- A multi-location allied health group in Australia that wants one diary across sites without paying per practitioner licences
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Halaxy.
- The software being free does not mean the platform is cheap: a clinic taking most payments by card pays roughly 1.5 to 1.9 per cent plus a fixed fee on every transaction, which on a high volume practice comfortably exceeds what a flat AUD 60 per practitioner subscription would have cost.
- Credits are prepaid and consumed by ordinary daily activity including SMS reminders and Medicare claims, so running out mid-week silently stops reminders going to patients, which shows up as no-shows rather than as an error message.
- Features that competitors treat as standard, including two-way calendar sync, API access and a dedicated SMS number, are locked behind the credit subscription, so the headline free tier is thinner than it first appears.
- Claiming, funding and payment integrations are deeply Australian, so practitioners in the UK, Canada or the United States get the diary and notes but very little of the automation that makes the product worth choosing.
- Because the vendor earns on payment volume, its interests and yours diverge on card processing: switching to a cheaper acquirer breaks the automatic reconciliation that is the main operational reason to stay on the platform.
Cross-shopped
What people choose instead of Halaxy
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- HalaxyvsJane App
Jane App: Stronger for clinics that want charting, telehealth and online booking in one paid product with predictable pricing
- HalaxyvsSimplePractice
SimplePractice: Broader practice management if you also need US-style insurance billing and a large template library
Pricing
What Halaxy costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Halaxy
Free
- Unlimited practitioners with no subscription fee
- Diary, patient records, clinical notes and invoicing
- Online booking page
- Card payments at roughly 1.5 to 1.9 per cent plus 75c to $1 per transaction
- Credits from about AUD 0.15 to 0.22 each for SMS, claims, telehealth and AI scribe
Premium subscription
$25 /mo
- Priced at 25 credits per month, so roughly AUD 4 to 6 depending on credit rate
- Two-way calendar sync
- White-label branding
- API access
- Dedicated SMS phone number
Capabilities
Features
No licence fee
Full practice management with no per practitioner subscription charge
Integrated claiming
Electronic claims to Medicare, DVA, NDIS and Australian private health funds
Credit-based extras
SMS, telehealth, e-scripts and AI scribe billed from a prepaid credit balance
Online booking
Public booking page with configurable appointment types and availability
Clinical notes and templates
Structured note templates, letters and outcome measures
Card payments
Automated patient payment processing with fees taken per successful transaction
Multi-practitioner diary
Shared calendar across practitioners, rooms and locations
Patient portal
Self-service intake forms, invoices and appointment management
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is Halaxy genuinely free or is there a hidden subscription?
The core practice management software has no subscription fee for any number of practitioners. Halaxy earns from card processing fees, prepaid credits for SMS and claiming, and an optional premium subscription priced at 25 credits a month.
What does it actually cost a busy clinic?
Budget for card fees of roughly 1.5 to 1.9 per cent plus 75 cents to a dollar per transaction, plus credits at about AUD 0.15 to 0.22 each for every SMS, claim and telehealth session. A clinic with heavy card volume can pay more in total than a flat-rate competitor.
Can I use it outside Australia?
Yes for the diary, notes, invoicing and booking. No for Medicare, DVA, NDIS and Australian health fund claiming, which is where most of the value sits.
Does it handle NDIS?
Yes, including NDIS claim generation, service agreements and plan management alongside clinical records.
Keep looking
Where to go from Halaxy
- Halaxy alternativesEvery product people weigh against it
- Halaxy pricingPlans, floors and what the tiers exclude
- Halaxy badgesWhich rules it meets, and the figure behind each
- All Healthcare softwareThe full category
- Best Healthcare softwareThe shortlist, and how it was cut
Best Healthcare software for
Compare Halaxy with
- Jane App
- SimplePractice
- Cliniko
- Nookal
- Zanda Health
- Athenahealth
- NextGen Healthcare
- DrChrono
- WebPT
- Dentrix
- Kareo Clinical
- Allscripts TouchWorks
- Doctor on Demand
- Doxy.me
- Fujifilm Synapse
- Ginger
- Koa Health
- OpenMRS
Other Healthcare software
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Open source12 researched notes
Softwr does not host reviews and shows no star rating for Halaxy, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Halaxy
Halaxy alternatives
What people switch to, and what they give up
Halaxy pricing
Every tier, and where the cost actually lands
Compare Halaxy
Put it head to head with anything we hold
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