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Healthcare · head to head

Epic MyChart vs UpToDate

E

Epic MyChart

Healthcare

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
UpToDate logo

UpToDate

Healthcare

Evidence-based clinical decision support for healthcare providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; UpToDate upToDate does not publish subscription prices; the vendor (Wolters Kluwer) sorts buyers into separate individual, clinic-wide, and institutional subscription tracks and requires contacting the organization through its subscription-payment-options page rather than showing a rate for any of them.
  • They diverge on capability: Epic MyChart covers View Medical Records, UpToDate covers Clinical Evidence.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epic MyChart and UpToDate actually diverge.

Attributes where Epic MyChart and UpToDate differ
AttributeEpic MyChartUpToDate
Pricing modelquotesubscription
Founded19791992

Identical on both: starting price (On request), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in UpToDate

  • Clinical Evidence
  • Drug Information
  • Calculators
  • Medical Images
  • Videos
  • CME Credits
  • EHR Systems
  • Mobile

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

UpToDate

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

UpToDate

  • UpToDate does not publish subscription prices; the vendor (Wolters Kluwer) sorts buyers into separate individual, clinic-wide, and institutional subscription tracks and requires contacting the organization through its subscription-payment-options page rather than showing a rate for any of them.

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

UpToDate

On request

No published plan breakdown. See the UpToDate review.

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose UpToDate if

  • You need clinical evidence.
  • You work on Web, Mobile.
  • You also want drug information.
UpToDate review

Questions people ask

Is Epic MyChart or UpToDate better?
Neither clearly leads. Epic MyChart starts at On request and UpToDate at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or UpToDate?
Epic MyChart starts at On request and UpToDate at On request.
Does Epic MyChart or UpToDate run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth.
What can Epic MyChart do that UpToDate cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. UpToDate covers Clinical Evidence, Drug Information, Calculators, Medical Images. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
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