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Healthcare · head to head

Epic MyChart vs Lyra Health

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Epic MyChart

Healthcare

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
Lyra Health logo

Lyra Health

Healthcare

Employer purchased mental health benefit with a curated provider network and measurement based care

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; Lyra Health covered sessions per member per year are set in the employer contract and vary widely between clients, so employees at two companies both using Lyra can receive very different benefits and the number is never published.
  • They diverge on capability: Epic MyChart covers View Medical Records, Lyra Health covers Curated provider network.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Epic MyChart and Lyra Health actually diverge.

Attributes where Epic MyChart and Lyra Health differ
AttributeEpic MyChartLyra Health
PlatformsWeb, MobileWeb, iOS, Android
Founded1979Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in Lyra Health

  • Curated provider network
  • Measurement based care
  • Self guided digital programmes
  • Coaching tier
  • Dependant and household coverage
  • Higher acuity pathways
  • Employer reporting
  • Global delivery

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Carenot Lyra Health
  • Medical Recordsnot Lyra Health
  • Practice Managementnot Lyra Health
  • Telehealthnot Lyra Health

Lyra Health

  • An employer whose legacy employee assistance programme has utilisation in the low single digits and cannot demonstrate any clinical outcomenot Epic MyChart
  • A company with a distributed workforce needing therapist availability outside major metropolitan areas where the health plan network is thinnot Epic MyChart
  • An employer wanting behavioural health outcomes measured with validated instruments so the benefit can be evaluated rather than merely offerednot Epic MyChart
  • A multinational standardising mental health support across several countries under one contract and one reporting viewnot Epic MyChart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Lyra Health

  • Covered sessions per member per year are set in the employer contract and vary widely between clients, so employees at two companies both using Lyra can receive very different benefits and the number is never published.
  • When a member exhausts the employer funded session allowance, care transitions to the health plan network with its deductibles and copayments, or ends, and this handover is the most common source of employee dissatisfaction with the benefit.
  • The per employee per month fee is charged across the whole eligible population regardless of use, so an employer with low utilisation pays for the entire workforce to serve a small fraction of it.
  • Lyra costs materially more than a traditional employee assistance programme, and the business case depends on utilisation rising enough to justify the difference, which is not guaranteed by the contract.
  • International coverage is real but uneven, and a multinational will find provider depth and language availability in secondary markets well below what is available in the United States, which undermines the single global standard the contract implies.

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Lyra Health

On request
  • Lyra Health$undefined/year
    • Per employee per month fee across the eligible population, quoted not published
    • Covered sessions per member per year negotiated separately and varying widely by client
    • Dependant and household eligibility affects the rate

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose Lyra Health if

  • You need curated provider network.
  • You work on Web, iOS, Android.
  • You also want measurement based care.
Lyra Health review

Questions people ask

Is Epic MyChart or Lyra Health better?
Neither clearly leads. Epic MyChart starts at On request and Lyra Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or Lyra Health?
Epic MyChart starts at On request and Lyra Health at On request.
Does Epic MyChart or Lyra Health run on more platforms?
Epic MyChart runs on Web, Mobile. Lyra Health runs on Web, iOS, Android.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Lyra Health is typically brought in for.
What can Epic MyChart do that Lyra Health cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Lyra Health covers Curated provider network, Measurement based care, Self guided digital programmes, Coaching tier.

Answered from the vendors’ own pages

Lyra Health: How is Lyra priced?

Per employee per month across the eligible population, billed to the employer. The rate is quoted, never published, and depends on headcount, dependant eligibility and the contracted session allowance.

Lyra Health: How many therapy sessions do employees get?

It depends entirely on what the employer bought. Session allowances vary widely between clients, so ask your benefits team for the contracted number rather than assuming a standard.

Lyra Health: Who pays, the employer or the health plan?

The employer pays the per employee per month fee and funds the covered sessions. After the allowance is exhausted, cost typically shifts to the health plan and the member.

Lyra Health: Is there a minimum headcount?

Lyra does not publish one, but it sells primarily to mid sized and large employers and the commercial model does not suit small companies.

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