Softwr

Travel · head to head

Egencia vs Rezdy

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Rezdy logo

Rezdy

Travel

Booking and reseller distribution platform for tour, activity and attraction operators

From
$49/month
Rated
-

The short version

  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Rezdy rezdy, Checkfront and Regiondo have shared an owner since 2023, so an operator running a three-way comparison is choosing between products from one company with one roadmap.
  • They diverge on capability: Egencia covers Policy and approval engine, Rezdy covers Session and capacity management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Rezdy actually diverge.

Attributes where Egencia and Rezdy differ
AttributeEgenciaRezdy
Starting priceOn request$49/month
Pricing modelquotePer month plus a booking fee

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Rezdy

  • Session and capacity management
  • Reseller marketplace
  • Booking widget
  • Manifests and dispatch
  • Add-ons and packages
  • Automated guest communication
  • Agent portal
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Rezdy
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Rezdy
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Rezdy
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Rezdy

Rezdy

  • A day-tour operator in a destination where hotel concierges and agents drive a large share of bookingsnot Egencia
  • An attraction managing session capacity across guides and vehicles rather than simple ticket countsnot Egencia
  • An operator wanting reseller contracts managed centrally instead of by email and spreadsheetnot Egencia
  • A multi-product experience business selling packages and gift cards alongside standard ticketsnot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Rezdy

  • Rezdy, Checkfront and Regiondo have shared an owner since 2023, so an operator running a three-way comparison is choosing between products from one company with one roadmap.
  • Every tier carries a percentage booking fee on top of the subscription, so the cheapest plan is the most expensive per booking and the true cost rises with success rather than staying fixed.
  • The marketplace is the main reason to be there, and its reseller depth varies sharply by destination; in a market with few connected agents you are paying a distribution premium for nothing.
  • Setting up complex products with shared resources across sessions is fiddly, and operators regularly need vendor assistance rather than configuring it unaided.
  • Payment processing is layered on top of the booking fee, so the effective take on each reservation is materially higher than the advertised percentage suggests.

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Rezdy

$49/month
  • Foundation$49/month
    • Around 2% booking fee on platform bookings
    • Booking widget and core reservations
    • Basic reporting
  • Accelerate$99/month
    • Around 1.9% booking fee
    • Add-ons, packages and gift cards
    • Waitlists and automated communication
  • Expansion$249/month
    • Around 1.75% booking fee
    • Higher limits and advanced distribution
    • Extended reporting

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.

Choose Rezdy if

  • You need session and capacity management.
  • You work on Web, iOS, Android.
  • You also want reseller marketplace.

Questions people ask

Is Egencia or Rezdy better?
Neither clearly leads. Egencia starts at On request and Rezdy at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Rezdy?
Egencia starts at On request and Rezdy at $49/month.
Does Egencia or Rezdy run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Rezdy is typically brought in for.
What can Egencia do that Rezdy cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Rezdy covers Session and capacity management, Reseller marketplace, Booking widget, Manifests and dispatch.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Rezdy: Who owns Rezdy?

Expedition Software Holding, backed by Vertica Capital Partners, which also owns Checkfront and Regiondo following a 2023 rollup.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Rezdy: Does Rezdy charge on direct website bookings?

Yes. The booking fee applies to bookings processed through the platform, including those from your own site, on top of card processing.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Rezdy: What is the marketplace worth?

It depends entirely on your destination. Where agent and concierge traffic is significant it is the main reason to buy Rezdy; where it is not, the value collapses.

Rezdy: How much does it really cost per booking?

Add the tier booking fee, roughly 1.75 to 2 per cent, to your card processing rate, then add the monthly subscription spread across your volume.

Share

Related pages

Other head to heads