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Healthcare · head to head

DrChrono vs Softdent

DrChrono logo

DrChrono

Healthcare

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: DrChrono covers Electronic Health Records, Softdent covers Patient scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DrChrono and Softdent actually diverge.

Attributes where DrChrono and Softdent differ
AttributeDrChronoSoftdent
Starting priceOn request$249/month
Pricing modelUnknownsubscription
PlatformsiOS, iPad, WebWeb, Ios, Android, Windows
CategoryHealthcareDental
Founded20092010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DrChrono

  • Electronic Health Records
  • Appointment Scheduling
  • Medical Billing
  • ePrescribing
  • Patient Portal
  • Telehealth
  • Labs
  • Pharmacies

Only in Softdent

  • Patient scheduling
  • Electronic health records
  • Clinical charting
  • Imaging integration
  • Billing and invoicing
  • Treatment planning
  • Insurance claims
  • Inventory management

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DrChrono

  • Patient Carenot Softdent
  • Medical Recordsnot Softdent
  • Practice Managementnot Softdent
  • Telehealthnot Softdent

Softdent

  • Practice managementnot DrChrono
  • Patient schedulingnot DrChrono
  • Clinical documentationnot DrChrono
  • Financial managementnot DrChrono
  • Multi-location coordinationnot DrChrono

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want appointment scheduling.
DrChrono review

Choose Softdent if

  • You need patient scheduling.
  • You work on Web, Ios, Android, Windows.
  • You also want electronic health records.
Softdent review

Questions people ask

Is DrChrono or Softdent better?
Neither clearly leads. DrChrono starts at On request and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DrChrono or Softdent?
DrChrono starts at On request and Softdent at $249/month.
Does DrChrono or Softdent run on more platforms?
DrChrono runs on iOS, iPad, Web. Softdent runs on Web, Ios, Android, Windows.
What is DrChrono best used for?
DrChrono is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Softdent is typically brought in for.
What can DrChrono do that Softdent cannot?
DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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