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Healthcare · head to head

DrChrono vs Software of Excellence

DrChrono logo

DrChrono

Healthcare

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite
Software of Excellence logo

Software of Excellence

Dental

Comprehensive Dental Practice Solution

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users; Software of Excellence no price is published for EXACT or any Software of Excellence product; the site carries no rate card and routes enquiries to the vendor
  • They diverge on capability: DrChrono covers Electronic Health Records, Software of Excellence covers Patient scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DrChrono and Software of Excellence actually diverge.

Attributes where DrChrono and Software of Excellence differ
AttributeDrChronoSoftware of Excellence
Starting priceOn request$299/month
Pricing modelUnknownsubscription
PlatformsiOS, iPad, WebWindows, Web
CategoryHealthcareDental
Founded20091995

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DrChrono

  • Electronic Health Records
  • Appointment Scheduling
  • Medical Billing
  • ePrescribing
  • Patient Portal
  • Telehealth
  • Labs
  • Pharmacies

Only in Software of Excellence

  • Patient scheduling
  • Digital charting
  • Treatment planning
  • Imaging integration
  • Insurance processing
  • Billing system
  • Patient portal
  • Custom reports

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DrChrono

  • Patient Carenot Software of Excellence
  • Medical Recordsnot Software of Excellence
  • Practice Managementnot Software of Excellence
  • Telehealthnot Software of Excellence

Software of Excellence

  • Dental practice management for UK practices including NHS and private workflowsnot DrChrono
  • Appointment booking, patient recall and treatment planningnot DrChrono
  • Patient communications and marketing campaigns from practice datanot DrChrono

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Software of Excellence

  • No price is published for EXACT or any Software of Excellence product; the site carries no rate card and routes enquiries to the vendor
  • The company now operates under Henry Schein One, with the site copyright and contact email pointing to Henry Schein One rather than Software of Excellence
  • Cloud access, patient portal and marketing capability come from separate products such as MyPractice Cloud, Patient Portal and Campaign+ rather than being part of the core system
  • The original softwareofexcellence.co.uk domain now redirects to softwareofexcellence.com

Pricing, plan by plan

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Software of Excellence

$299/month
  • Standard$299/month
    • Scheduling
    • Charting
    • Billing
  • Professional$399/month
    • All standard features
    • Imaging integration
    • Advanced analytics

Which should you pick?

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want appointment scheduling.
DrChrono review

Choose Software of Excellence if

  • You need patient scheduling.
  • You work on Windows, Web.
  • You also want digital charting.
Software of Excellence review

Questions people ask

Is DrChrono or Software of Excellence better?
Neither clearly leads. DrChrono starts at On request and Software of Excellence at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DrChrono or Software of Excellence?
DrChrono starts at On request and Software of Excellence at $299/month.
Does DrChrono or Software of Excellence run on more platforms?
DrChrono runs on iOS, iPad, Web. Software of Excellence runs on Windows, Web.
What is DrChrono best used for?
DrChrono is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Software of Excellence is typically brought in for.
What can DrChrono do that Software of Excellence cannot?
DrChrono covers Electronic Health Records, Appointment Scheduling, Medical Billing, ePrescribing. Software of Excellence covers Patient scheduling, Digital charting, Treatment planning, Imaging integration. Both handle Cloud deployment, Web support.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
Software of Excellence: How much does Software of Excellence cost?

Software of Excellence does not publish pricing online. The company uses a consultative sales model where pricing is customized based on practice size, requirements, and specific solutions chosen. Contact their team at [email protected] or 01634 266800.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
Software of Excellence: How can I get pricing from Software of Excellence?

Customers can book a call with a Customer Success Consultant, call 01634 266800, email [email protected], or use the contact form to discuss specific needs and receive customized pricing.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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